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United Kingdom-Prescot: Repair and maintenance services
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Main address: http://www.fusion21.co.uk/
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA28628
Section II: Object
Fusion21 Repairs and Maintenance Framework
The Fusion21 reactive repairs and maintenance framework will provide a flexible and efficient procurement solution for Fusion21 Members (including but not exclusive to property owners in the residential, education, health, local and central government sectors) to save money and generate social value.
Reactive Repairs & Maintenance (up to GBP1 Million p/a)
The reactive repairs and maintenance Lot 1 is aimed at housing organisations and property owners/managers across all sectors looking to appoint a supply partner to deliver reactive repairs and maintenance on a term contract basis for contract values up to 1 000 000 GBP per annum.
Designed to complement the existing Fusion21 offer to deliver a comprehensive property maintenance and repairs service this Lot will cover the following works:
— reactive repairs and maintenance for all general building trades,
— out of hours reactive emergency repairs,
— void property repairs and major void improvements,
— areas of planned/capital maintenance works where members wish to combine responsive and planned work programmes.
Cost options on a project by project basis will include schedule of rates pricing, fixed price per property or any specific commercial model as required by members.
Reactive Repairs and Maintenance (over 1 000 000 GBP p/a)
The reactive repairs and maintenance Lot 2 is aimed at housing organisations and property owners/managers across all sectors looking to appoint a supply partner to deliver reactive repairs and maintenance on a term contract basis for contract values over 1 000 000 GBP per annum.
Designed to complement the existing Fusion21 offer to deliver a comprehensive property maintenance and repairs service this lot will cover the following works:
— areas of planned/capital maintenance works where,
— members wish to combine responsive and planned work Programmes..
Call Centre Services
The call centre services will provide call handling for Fusion21 members, responding to and managing calls on either an out of hours or 24/7 basis. This may include call handling across the housing, local authority, education and wider public sectors. The services include, but are not limited to:
— out of hours/ 24/7 emergency repairs call handling in line with members agreed protocols,
— anti-social behaviour (ASB) management – managing calls and providing reports,
— planned and unplanned business continuity planning – to support any planned shut down time, staff training days, scheduled meetings etc. As well as call handling during unplanned periods, system failure etc.
— contractor management – where required by the member, allocating repair jobs to contractors in accordance with member requirements which may include engaging local supply chains,
— rental payments – accepting and allocating rental payments from tenants/customers.
Section IV: Procedure
Section V: Award of contract
Reactive Repairs and Maintenance (up to 1 000 000 GBP p/a)
Section VI: Complementary information
The permissible users able to access this Framework can be clearly identified via the following link: https://www.fusion21.co.uk/procurement/frameworks-permissible-users/