Services - 439232-2016

14/12/2016    S241    - - Services - Prior information notice without call for competition - Not applicable 

United Kingdom-London: Supporting services for the government

2016/S 241-439232

Prior information notice

This notice is for prior information only


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
The Secretary of State for the Home Department
2 Marsham Street
United Kingdom
Contact person: Michael Adu
Telephone: +44 02070354335
NUTS code: UK

Internet address(es):

Main address:

Address of the buyer profile:

I.2)Information about joint procurement
Additional information can be obtained from the abovementioned address
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
Other activity: general public services; public order and safety and social protection

Section II: Object

II.1)Scope of the procurement

Front End Services.

II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

UKVI would like to procure services for:

— Biometrics Collection;

— Scanning of physical documents;

— Application Checking Service (checking applications for completeness).

The primary objective of the upcoming tender is to enhance the services offered at the first touchpoint for UKVI customers. The longer term ambition is to align the Front Office Services with existing services offered overseas. The tender will cover services including but not limited to:

— Capture the enrolment of the customer/applicant's biometrics including fingerprints, facial image, the passport biodata page and a digital signature;

— Checking and taking digital images of the customer's documents including the passport;

— Checking and confirming with the customer that all Ukvi requested information is present;

— Transferring the customer's digital images, via a secured architecture, from the supplier facilities to UKVI sites.

A supplier day is being held to inform the nature and scope of the new procurement.

II.1.5)Estimated total value
Value excluding VAT: 50 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UK
II.2.4)Description of the procurement:

UK Visas and Immigration (UKVI), a department within the Home Office,currently has a contract for Front Office Services. This is due to expire in February 2018 and will be re-competed. A supplier day is being held to help inform the nature and scope of the new procurement for the replacement contract.

The short description provide details of the current requirements

The first Supplier Open Day is currently targeted to be held in London on Tuesday, 20.12.2016. This is planned to:

— Provide information about the present service and to present UKVI proposition to the market

— Provide suppliers with a better understanding of anticipated needs

— Explore our requirements and approaches

— Develop an informed understanding of the capabilities of the market players

— Explore with suppliers their commercial model

— Identify additional services which suppliers could offer.

II.2.14)Additional information

If you want to attend the events please send an email before 19.12.2016 to and we will send you the registration details. You will also need to complete a Non Disclosure Agreement. Please ensure that this is received before 20.12.2016.

II.3)Estimated date of publication of contract notice:

Section IV: Procedure

IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no

Section VI: Complementary information

VI.3)Additional information:

We will publish a Future Opportunity Contract Notice on contract finder.

VI.5)Date of dispatch of this notice: