Services - 445709-2014

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31/12/2014    S251

Belgium-Brussels: DIGIT/R2/PO/2014/038 — Voice communication services — Voice II

2014/S 251-445709

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: European Commission, Directorate-General for Informatics, Resources Management and Optimisation Directorate, ICT Procurement and Contract Management Unit
Postal address: rue Belliard 28, Office: 07/142
Town: Brussels
Postal code: 1049
Country: Belgium
For the attention of: Mr Martin Bilbao, Head of Unit
E-mail: digit-contracts-info-centre@ec.europa.eu
Telephone: +32 22960762
Fax: +32 22957702

Internet address(es):

General address of the contracting authority: http://ec.europa.eu/dgs/informatics/index_en.htm

Address of the buyer profile: http://ec.europa.eu/dgs/informatics/index_en.htm

Electronic access to information: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=686

Electronic submission of tenders and requests to participate: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=686

Further information can be obtained from:
The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:
The above mentioned contact point(s)

Tenders or requests to participate must be sent to:
The above mentioned contact point(s)

I.2)Type of the contracting authority
European institution/agency or international organisation
I.3)Main activity
Other: Information technologies.
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Official name: Translation Centre for the Bodies of the European Union
Postal address: Drosbach Building, 12E, rue Guillaume Kroll
Town: Luxembourg
Postal code: 1882
Country: Luxembourg

Official name: Court of Justice (Curia)
Town: Luxembourg
Postal code: 2925
Country: Luxembourg

Official name: European Court of Auditors
Postal address: 12, rue Alcide de Gasperi
Town: Luxembourg
Postal code: 1615
Country: Luxembourg

Official name: European Economic and Social Committee
Postal address: rue Belliard 99
Town: Brussels
Postal code: 1040
Country: Belgium

Official name: Committee of the Regions
Postal address: Jacques Delors Building, rue Belliard 99–101
Town: Brussels
Postal code: 1040
Country: Belgium

Official name: Office of the European Ombudsman
Postal address: 1 avenue du président Robert Schuman
Town: Strasbourg Cedex
Postal code: 67001
Country: France

Official name: European Data Protection Supervisor
Postal address: rue Wiertz 60
Town: Brussels
Postal code: 1047
Country: Belgium

Official name: European Agency for the operational management of large-scale IT systems in the area of freedom, security and justice
Postal address: Rävala pst 4
Town: Tallinn
Postal code: 10143
Country: Estonia

Official name: Clean Sky Joint Undertaking
Postal address: avenue de la Toison d'Or 56–60
Town: Brussels
Postal code: 1060
Country: Belgium

Official name: ECSEL Joint Undertaking
Postal address: TO 56 5/3
Town: Brussels
Postal code: 1049
Country: Belgium

Official name: Fuel Cells and Hydrogen Joint Undertaking
Postal address: avenue de la Toison d'Or 56–60
Town: Brussels
Postal code: 1060
Country: Belgium

Official name: SESAR Joint Undertaking
Postal address: avenue de Cortenbergh 100
Town: Brussels
Postal code: 1000
Country: Belgium

Official name: European Defence Agency
Postal address: rue des Drapiers 17–23
Town: Brussels
Postal code: 1050
Country: Belgium

Official name: European Schools
Postal address: rue Joseph II 30
Town: Brussels
Postal code: 1049
Country: Belgium

Official name: European External Action Service
Postal address: Capital Building, rond point Schuman 9A
Town: Brussels
Postal code: 1046
Country: Belgium

Official name: Innovative Medicines Initiative
Postal address: avenue de la Toison d'Or 56–60
Town: Brussels
Postal code: 1060
Country: Belgium

Official name: European Research Council Executive Agency
Postal address: COV2 24/164
Town: Brussels
Postal code: 1049
Country: Belgium

Official name: Research Executive Agency
Postal address: COV2
Town: Brussels
Postal code: 1049
Country: Belgium

Official name: European Parliament
Postal address: allée du Printemps
Town: Strasbourg
Postal code: 67070
Country: France

Official name: Council of the European Union
Postal address: rue de la Loi 175
Town: Brussels
Postal code: 1048
Country: Belgium

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
DIGIT/R2/PO/2014/038 — Voice communication services — Voice II.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 5: Telecommunications services
Main site or location of works, place of delivery or of performance: Belgium, Luxembourg and Strasbourg.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 7
Justification for a framework agreement, the duration of which exceeds four years: A maximum duration of 7 years, with an initial period of 4 years plus 3 possible renewals of 1 year each (4+1+1+1).
The delivery of the service might require initial investments for the connection of all participating EU institutions, agencies and bodies to the contractor's network.
II.1.5)Short description of the contract or purchase(s)
Provision of voice communication services to the European Commission and participating European institutions, bodies and agencies.
II.1.6)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64210000 Telephone and data transmission services

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The total scope for the entire duration of the contract, all lots combined, is estimated at approximately 925 000 000 minutes of voice communications (incoming and outgoing) and an average of 5 800 channels. It also involves provision of associated consultancy services of about 900 person-days during the contract duration.
II.2.2)Information about options
Options: no
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 84 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: External voice communications
1)Short description
Incoming and outgoing external voice (telephone) communications.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64210000 Telephone and data transmission services

3)Quantity or scope
The scope for this lot is estimated at approximately 925 000 000 minutes of voice communications (incoming and outgoing) and an average of 5 800 channels.
4)Indication about different date for duration of contract or starting/completion
Duration in months: 84 (from the award of the contract)
5)Additional information about lots
Lot No: 2 Lot title: Other lines, equipment and services
1)Short description
All products and services to provide the external communication needs of the EU institutions' end users/systems not connected to their internal telephone network in all 3 geographical areas (Belgium, Luxembourg and Strasbourg).
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64210000 Telephone and data transmission services

3)Quantity or scope
As stated in the tendering specifications.
4)Indication about different date for duration of contract or starting/completion
Duration in months: 84 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Not applicable.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
As stated in the tendering specifications.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
As stated in the tendering specifications.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: As stated in the tendering specifications.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As stated in the tendering specifications.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
 As stated in the tendering specifications.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
Lowest price
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
DIGIT/R2/PO/2014/038.
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 64-108239 of 1.4.2014

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
25.2.2015
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Any EU official language
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders
Date: 4.3.2015 - 10:00

Place:

European Commission, Directorate-General for Informatics, rue Belliard 28, 1049 Brussels, BELGIUM.

Persons authorised to be present at the opening of tenders: yes

Additional information about authorised persons and opening procedure: Maximum 2 representatives per tenderer may attend the opening session. For security and organisational reasons, tenderers should notify the name of that person(s) by e-mail to the Directorate-General for Informatics (to e-mail address: digit-contracts-info-centre@ec.europa.eu), no later than 2 working days before the opening session, failing which the Directorate-General for Informatics reserves the right to refuse to admit the tenderer's representative(s) to the opening session.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The tendering specifications and additional documents (including questions and answers) will be made available at the following website address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=686

If they wish so, interested parties may register via the website. This will allow them to be informed from the e-tendering system when an update with regard to the present call for tenders is made available. Non-registered parties are invited to consult the website regularly. The Commission will not be liable if tenderers do not take notice of the additional information published on the website with regard to the present call for tenders.
 No paper copy will be issued. The Directorate-General for Informatics was certified 'EMAS' in 2008 and therefore adopts environmentally friendly behaviour. EMAS is the eco-management and audit scheme, the EU voluntary instrument used by organisations to improve their environmental performance.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Internet address: http://curia.europa.eu

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Within 2 months of the notification to the plaintiff or, in the absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.
VI.4.3)Service from which information about the lodging of appeals may be obtained

Official name: European Commission, Directorate-General for Informatics, Resources Management and Optimisation Directorate, ICT Procurement and Contract Management Unit
Postal address: rue Belliard 28, Office: 07/142
Town: Brussels
Postal code: 1049
Country: Belgium
E-mail: digit-contracts-info-centre@ec.europa.eu
Telephone: +32 22960762
Internet address: http://ec.europa.eu/dgs/informatics/procurement/index_en.htm

VI.5)Date of dispatch of this notice:
19.12.2014