Services - 449842-2015

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22/12/2015    S247

United Kingdom-Birmingham: Repair and maintenance services

2015/S 247-449842

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: WMCOE — Midland Heart
Postal address: 20 Bath Row
Town: Birmingham
Postal code: B15 1LZ
Country: United Kingdom
For the attention of: Keilah Ami
E-mail: ami.keilah@midlandheart.org.uk
Telephone: +44 12112345

Internet address(es):

General address of the contracting authority: http://www.midlandheart.org.uk/

Further information can be obtained from:
The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:
The above mentioned contact point(s)

Tenders or requests to participate must be sent to:
The above mentioned contact point(s)

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Housing and community amenities
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Official name: Orbit Group
Postal address: Garden Court, Harry Weston Road, Binley Business Park, Binley
Town: Coventry
Postal code: CV3 2SU
Country: United Kingdom

Official name: Heart of England Community Foundation
Postal address: PO Box 126, Torrington Avenue, West Midlands
Town: Coventry
Postal code: CV4 0UX
Country: United Kingdom

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Reactive Repairs and Maintenance Service and Replacement of Domestic White Goods and Commercial Laundry and Dishwasher Equipment (including planned maintenance for commercial laundry and dishwasher equipment).
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 1: Maintenance and repair services
Main site or location of works, place of delivery or of performance: Services are to be provided across the Midlands area for Midland Heart and for Orbit Group across their national portfolio in the Midlands South and East of England.

NUTS code UK UNITED KINGDOM

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Midland Heart and Orbit Group are working in collaboration and are looking to procure a Reactive Repairs and Maintenance Service and Replacement of Domestic White Goods and Commercial Laundry and Dishwasher Equipment (including planned maintenance for commercial laundry and dishwasher equipment) contract for the needs of their respective businesses. Midland Heart and Orbit Group are looking for a high-quality solution for their specified requirements from high-quality providers that can deliver the specified service. The basis of the contract is:
— Electro-mechanical reactive repairs and maintenance service on a ad hoc basis of white goods for both domestic white goods and commercial laundry and dishwasher equipment;
— Services varying from urgent, routine and planned;
— Services to be provided across the Midlands area for Midlands Heart and for Orbit Group South and East of England;
— Replacement of domestic and commercial equipment where repairs are not economically viable (goods of a similar performance and quality subject to the approval of Midland Heart and/or Orbit Group);
— Options to lease — for Orbit Group only.
The contract is for 4 years (2 years with an option to extend for 1 + 1 years). The contract for Midland Heart will start on the 1.4.2016, for Orbit Group on the 1.10.2016. All tenderers must meet the minimum requirements set in the tender documents (pass/fail) and specification requirements.
The estimated annual spend is for Midland Heart is 140 000 GBP and for Orbit Group 300 000 GBP. Please note where it states you must have 2 times the contract value turnover in the Tenderer Questionnaire this is based on the combined spend of Midland Heart and Orbit Group (for the appropriate lot/s).
II.1.6)Common procurement vocabulary (CPV)

50000000 Repair and maintenance services

II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The contract is due to commence on the 1.4.2016 for Midland Heart and 1.10.2016 for Orbit Group. The contract duration will be for 4 years (2 years with an option to extend for a further 1 + 1 years subject to satisfactory contractor performance).
Midland Heart and Orbit Group will award the contract based on the criteria set within the ITT. All suppliers must meet the minimum criteria (pass/fail) and within the Tenderer Questionnaire (pass/fail). The Tenderer Questionnaire will assess the supplier for their Insurance, Financial and Reference standing and Business Probity.
Financial Standing the supplier (as a stand alone business unit not a group) must be able to demonstrate a minimum annual turnover equivalent to 2 times the contract or appropriate lot value per annum. Suppliers are required to submit their most recent 2 years audited accounts; Midland Heart and Orbit Group will also use Experian to download credit reports for all supplier who wish to bid. It is a requirement that Midland Heart and Orbit Group is satisfied you do not pose a risk for us to enter into a contract with your organisation, therefore your Net Current Liabilities will also be assessed.
Suppliers must hold the following levels of insurance:
— Employers liability — 5 000 000 GBP;
— Public liability — 5 000 000 GBP;
— Product liability — 5 000 000 GBP.
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Domestic White Goods
1)Short description
Repair, maintenance and replacement of domestic white goods.
2)Common procurement vocabulary (CPV)

50000000 Repair and maintenance services

3)Quantity or scope
Suppliers must complete all mandatory documents and meet all minimum pass/fail requirements and criteria set within the ITT documentation.
The contract start date for Midland Heart will be 1.4.2016 and for orbit group 1.10.2016.
4)Indication about different date for duration of contract or starting/completion
Duration in months: 48 (from the award of the contract)
5)Additional information about lots
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 2 Lot title: Commercial Laundry
1)Short description
Repair, maintenance and replacement of Commercial Laundry and Dishwasher Equipment.
2)Common procurement vocabulary (CPV)

50000000 Repair and maintenance services

3)Quantity or scope
Suppliers must complete all mandatory documents and meet all minimum pass/fail requirements and criteria set within the ITT documentation.
The contract start date for Midland Heart will be 1.4.2016 and for orbit group 1.10.2016.
4)Indication about different date for duration of contract or starting/completion
Duration in months: 48 (from the award of the contract)
5)Additional information about lots
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 3 Lot title: Leasing
1)Short description
Leasing of white goods equipment for Orbit Group only.
2)Common procurement vocabulary (CPV)

50000000 Repair and maintenance services

3)Quantity or scope
Suppliers must complete all mandatory documents and meet all minimum pass/fail requirements and criteria set within the ITT documentation.
The contract start date for orbit group 1.10.2016 for this lot.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Payment terms are a standard 30 days although the supplier has the right to change this by consulting all parties concerned.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Key Performance Indicators (KPI's) stated provided with the ITT documents. All KPI's will also form part of the terms and conditions.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions:
How to Express Interest in this Tender:
1. Register your company on the eSourcing portal (this is only required once):

— Browse to the eSourcing Portal: https://iewm.bravosolution.co.uk and click the link to ‘Register’;

— Accept the terms and conditions and click ‘Continue’;
— Enter your correct business and user details;
— Note the username you chose and click ‘Save’ when complete;
— You will shortly receive an email with your unique password (please keep this secure).
2. Express an Interest in the Tender:
— Login to the portal with the username/password;
— Click the ‘PQQs/ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier);
— Click on the relevant PQQ/ITT to access the content;
— Click the ‘Express Interest’ button at the top of the page;
— This will move the PQQ/ITT into your ‘My PQQs/My ITTs’ page. (This is a secure area reserved for your projects only);
— You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ITT Details’ box.
3. Responding to the Tender:
— Click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason, if declining);
— You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification;
— Note the deadline for completion, then follow the on screen instructions to complete the PQQ/ITT;
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available);
— You must then submit your reply using the ‘Submit Response’ button at the top of the page.
If you require any further assistance, please consult the online help or contact the eTendering help desk.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Insurance and Financial Standing requirements:
Financial Standing the supplier (as a stand alone business unit not a group) must be able to demonstrate a minimum annual turnover equivalent to 2 times the contract or appropriate lot value per annum. Suppliers are required to submit their most recent 2 years audited accounts; Midland Heart and Orbit Group will also use Experian to download credit reports for all supplier who wish to bid. It is a requirement that Midland Heart and Orbit Group is satisfied you do not pose a risk for us to enter into a contract with your organisation, therefore your Net Current Liabilities will also be assessed.
Suppliers must hold the following levels of insurance:
— Employers liability — 5 000 000 GBP;
— Public liability — 5 000 000 GBP;
— Product liability — 5 000 000 GBP.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Suppliers must complete all mandatory/pass/fail sections in the ITT via the eTendering portal for consideration of this contract (this includes all attached appendices).
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
MH357
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 18.1.2016 - 16:00
IV.3.4)Time limit for receipt of tenders or requests to participate
18.1.2016 - 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
17.12.2015