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Spain-Alicante: Provision of Services Related to Incoming, Outgoing, Card and Electronic Payments for the European Union Intellectual Property Office
Section I: Contracting authority
Section II: Object
Provision of Services Related to Incoming, Outgoing, Card and Electronic Payments for the European Union Intellectual Property Office
This procedure aims to conclude up to three single framework contracts (FWC) for the provision of services related to incoming payments received by the Office as part of the fees charged to companies, up to three single FWC for the provision of services related to outgoing payments ordered by the Office to honour its obligations, and up to two multiple FWC in cascade for the provision of payment services that permit accessing and processing payments by integrating electronic payment methods in a single place.
Provision of Services Related to Incoming Bank Payments
The Office’s operations are entirely financed by the fees paid by its users for the registration of their trade marks and designs. These fees can only be paid in euro as no other currency is allowed by the European Union Trade Mark Regulation. Currently, the Office works with two banks and the corresponding bank account numbers are included in all its filing forms and published on the internet.
Incoming fee payments can be made in the form of bank transfers from the users’ banks located worldwide to one of the two available Office bank accounts. The Office’s users can also pay their fees by debit or credit card during the online process for filing a trade mark, design or a renewal of an EU trade mark or registered Community design.
Provision of Services Related to Outgoing Payments, Provision of Debit and Credit Cards and Issuance of Certificates and Bank Guarantees
Outgoing payments are made by the Office by transfer, namely to suppliers and staff members within the SEPA zone and worldwide, either in euro or foreign currency.
Furthermore, some outgoing payments are made to reimburse fees due to overpayments from users or following the outcome of opposition proceedings.
The Office also requires other services related to outgoing payments such as:
• the provision of debit and credit cards to be used for purchases and cash withdrawals worldwide;
• the issuance of miscellaneous certificates, bank guarantees, direct debit services and an agile exchange of documents.
Provision of Card and Electronic Payment Services
The Office needs payment services that allow the accessing and processing of payments by integrating electronic payment methods in a single place, including technological support and the handling and transmission to the Office of the payments collected.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
For lots 1 and 2, the Office’s charter of the accounting officer provides that at least every five years the accounting officer shall relaunch competitive tendering between the financial institutions with which accounts could be opened.
Avenida de Europa 4, 03008 Alicante, SPAIN.
Each tenderer may send up to two representatives. The Office should be informed by e-mail to firstname.lastname@example.org of the names and identity document numbers of the visitors before 4 March 2022.
The Office reserves the right to organise the opening via videoconference.
Section VI: Complementary information
In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section I.3) in the last five calendar days before the time limit for receipt indicated in Section IV.2.2), the contracting authority reserves the right to extend this time limit and publish the extension at the internet address provided in Section I.3), without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section I.3) in order to get notified when new information or documents are published.
Within two months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.