United Kingdom-London: Outsourced IT Service Desk
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Main address: http://www.ema.europa.eu/ema/index.jsp?curl=pages/about_us/general/general_content_000259.jsp&mid=WC0b01ac0580029487
Address of the buyer profile: http://www.ema.europa.eu/ema/index.jsp?curl=pages/about_us/general/general_content_000259.jsp&mid=WC0b01ac0580029487
Section II: Object
Outsourced IT Service Desk
The agency aims to contract with 2 economic operators in priority order to provide an outsourced IT service desk service including audio-visual support for the EMA and its stakeholders.
Services are to be provided at the agency’s new location in Amsterdam; however knowledge transfer will take place at the agency’s current location in London during the course of 2018.
Outsourced IT service desk.
Section IV: Procedure
Section V: Award of contract
Section VI: Complementary information
Please note that only 1 tender per tenderer may be submitted.
Internet address: http://curia.europa.eu
You may submit any observations concerning the award procedure to the Contracting Authority indicated under heading I.1.
If you believe that there was maladministration, you may lodge a complaint to the European Ombudsman within 2 years of the date when you became aware of the facts on which the complaint is based (see http://www.ombudsman.europa.eu). Such complaint does not have as an effect either to suspend the time limit to launch an appeal or to open a new period for lodging an appeal.
Within 2 months of the notification of the award decision you may lodge an appeal to the body referred to in VI.4.1.
Internet address: http://www.ema.europa.eu/ema/
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