Results of the procurement procedure
Legal Basis:
Regulation (EU, Euratom) No 2018/1046
Section I: Contracting authority
I.4)Type of the contracting authorityEuropean institution/agency or international organisation
I.5)Main activityOther activity: Social Policy
Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Service Design and User Experience Services
Reference number: 171306/5387
II.1.2)Main CPV code72421000 Internet or intranet client application development services
II.1.3)Type of contractServices
II.1.4)Short description:
The aim of the contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component of its web management programme and in developing online services that add create value for the end users.
II.1.6)Information about lotsThis contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)Value excluding VAT: 200 000.00 EUR
II.2)Description
II.2.2)Additional CPV code(s)72413000 World wide web (www) site design services
II.2.3)Place of performanceNUTS code: IE061 Dublin
Main site or place of performance:
The tasks are to be performed at the premises designated by the contractor and agreed by Eurofound.
II.2.4)Description of the procurement:
The areas of operations included in this contract are:
— service design,
— user experience.
The overall goal is to contribute to the high-quality, scalability, timeliness and effectiveness of Eurofound web products and services.
II.2.5)Award criteriaQuality criterion - Name: Quality of the proposed methodology regarding user experience and service design / Weighting: 30
Quality criterion - Name: Quality of the proposed approach aiming at supporting Eurofound in the area of user experience and service design / Weighting: 30
Quality criterion - Name: Management approach in terms of organisation, workflows, flexibility and service orientation / Weighting: 20
Quality criterion - Name: Quality of the assurance measures proposed to be employed to assure the quality of deliverables under this contract / Weighting: 20
Price - Weighting: 50
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
Section IV: Procedure
IV.1)Description
IV.1.1)Type of procedureOpen procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing systemThe procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice
Section V: Award of contract
Title:
Service Design and User Experience services
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:27/09/2020
V.2.2)Information about tendersNumber of tenders received: 11
Number of tenders received from tenderers from other EU Member States: 10
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractorOfficial name: Trinidad Wiseman OÜ
National registration number: 11244225
Postal address: Akadeemia tee 21/4
Town: Tallinn
NUTS code:
EE0 EESTIPostal code: 12618
Country: Estonia
E-mail:
ander.tenno@twn.eeTelephone: +372 5263652
Internet address:
www.twn.eeThe contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)Initial estimated total value of the contract/lot: 200 000.00 EUR
Total value of the contract/lot: 200 000.00 EUR
V.2.5)Information about subcontracting
Section VI: Complementary information
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review bodyOfficial name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail:
cfi.registry@curia.europa.euTelephone: +352 4303-1
Fax: +352 4303-2100
Internet address:
http://curia.europa.eu VI.4.3)Review procedurePrecise information on deadline(s) for review procedures:
Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers may make and any reply from Eurofound or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under heading VI.4.1) of the contract notice.
VI.5)Date of dispatch of this notice:28/09/2020