Services - 476403-2017

29/11/2017    S229    Agencies - Services - Contract notice - Open procedure 

Spain-Alicante: Language training services for the European Union Intellectual Property Office

2017/S 229-476403

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Union Intellectual Property Office
National registration number: V-03965324
Postal address: Avenida de Europa, 4
Town: Alicante (Alicante)
NUTS code: ES521
Postal code: 03008
Country: Spain

Internet address(es):

Main address:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Language training services for the European Union Intellectual Property Office.

Reference number: AO/016/17.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

The EUIPO Academy organises courses to promote language learning for the EUIPO's 5 languages: Spanish, German, English, French and Italian. Occasionally, courses for any other language or any other course related to using languages (text correction, text comparison and recognition, etc.) may be taught.

Furthermore, other possible services may be requested in relation to the EUIPO's language training offer (e.g. tutoring on a one-on-one basis or in small groups, 'language ludo', a guide to language learning at the EUIPO, individual assessment and guidance, etc.) and for assessing language skills.

The services or courses offered by the contractor will be provided using the following methods: face-to-face, blended learning and distance learning.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: ES521
Main site or place of performance:

Avenida de Europa, 4, 03008 Alicante (Alicante), SPAIN.

II.2.4)Description of the procurement:

General and specific language training services across all levels (A1-C2) of the Common European Framework of Reference for Languages (hereinafter 'CEFR').

This training includes courses in English, Spanish, French, German, Italian and, occasionally, any other language of the European Union.

The training will be provided face-to-face and in the form of blended learning and distance learning.

Generally, the courses will be run in the EUIPO buildings in Alicante and, in some cases, in the contractor's own buildings in Alicante or abroad.

General courses:

— intensive or semi-intensive courses across all CEFR levels (A1-C2) taught face-to-face or in the form of blended or distance learning, with a duration of approximately 50 hours,

— one-on-one courses involving all the languages, levels (A1-C2) and methods stated above.

Other courses:

— specialised courses: courses related to the specific language used in the legal and intellectual property fields, or in any other professional field,

— tailored courses. Tailored courses can be requested for individuals or groups depending on different specific needs that arise in relation to the language used in the work environment.

Other possible services related to the EUIPO's language learning provision:

— devising and monitoring activities and exercises in the EUIPO's Learning Portal:,

— tutoring on a one-on-one basis or in small groups. Individual assessment and guidance. This involves offering the support of a language trainer in order to prepare a personalised study plan for anyone who would like such guidance. For this, the learner's needs and study preferences will need to be assessed and areas for improvement identified,

— 'language ludo'. This is a series of short language workshops (1 to 2 hours) which offer the opportunity to improve specific language skills and knowledge in a fun and entertaining environment,

— guide to language learning at the EUIPO. The EUIPO can request the tenderer to prepare a guide explaining all of the available options and strategies, in order to show staff members which options may be the most beneficial for them according to their level and specific needs.

Any courses, documents or materials offered must be related to the levels stipulated in the Common European Framework of Reference for Languages of the Council of Europe (A1-C2).

All the language courses must include assessment of the participants' level (before, during and after the course) and certification of the participants' level at the end of the course: a report or certificate must be issued for every participant who completes a course, stating the level they reached.

All the language courses must include a certain number of hours taught online through exercises and activities via the EUIPO's Learning Portal. These will be supported by the teacher for the duration of the course.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 1 200 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 2
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 10/01/2018
Local time: 13:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 16/01/2018
Local time: 11:00

Avenida de Europa, 4, 03008 Alicante (Alicante), SPAIN.

Information about authorised persons and opening procedure:

each tenderer may send up to 2 representatives. Representatives' names and ID document numbers must be sent to the EUIPO by e-mail ( by 15.1.2018.

The aim of the opening session is to verify compliance with the formal requirements for submitting tenders.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
VI.3)Additional information:

The invitation to tender documents will be available for download at the address stated in point I.3. The website will be updated periodically and it is the responsibility of tenderers to check for updates, amendments or answers to questions during the tender period.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxemburgo
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address:

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

within 2 months of the date on which the party concerned is notified or, failing this, of the date on which the act in question became known to them.

VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: