Diensten - 494493-2018

09/11/2018    S216    - - Diensten - Award Aankondiging - Concurrentiegerichte dialoog 

Verenigd Koninkrijk-Warrington: Telecommunicatiediensten

2018/S 216-494493

Aankondiging van een gegunde opdracht

Resultaten van de aanbestedingsprocedure

Diensten

Legal Basis:

Richtlijn 2014/24/EU

Afdeling I: Aanbestedende dienst

I.1)Naam en adressen
Your Housing Group
602 Aston Avenue, Birchwood
Warrington
WA3 6ZN
Verenigd Koninkrijk
Contactpersoon: Susan Duncan-Wood
Telefoon: +44 7458062841
E-mail: Susan.Duncan-Wood@yourhousinggroup.co.uk
NUTS-code: UKD

Internetadres(sen):

Hoofdadres: www.yourhousinggroup.co.uk

Adres van het kopersprofiel: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA33473

I.2)Inlichtingen betreffende gezamenlijke aanbesteding
I.4)Soort aanbestedende dienst
Publiekrechtelijke instelling
I.5)Hoofdactiviteit
Huisvesting en gemeenschappelijke voorzieningen

Afdeling II: Voorwerp

II.1)Omvang van de aanbesteding
II.1.1)Benaming:

YHG Procurement of Mobile Telephony Services

Referentienummer: 2018/S 125-285664
II.1.2)CPV-code hoofdcategorie
64200000
II.1.3)Type opdracht
Diensten
II.1.4)Korte beschrijving:

Your Housing Group is seeking to source a single service provider who can:

— supply mobile user hardware, smartphones and tablets,

— provide connections with full coverage and network capacity across our whole estate, North West, Yorkshire and Midlands,

— facilitate a roll-out of new hardware and SIMs to all users, circa 800, across several locations within 28 days from contract award,

— design and deploy appropriate solutions in locations where colleagues have experienced significant lack of service, both in building and certain geographies,

— offer the ICT teams innovation & insight, helping them to provision, agile pioneering and creative Working Better solutions.

II.1.6)Inlichtingen over percelen
Verdeling in percelen: neen
II.1.7)Totale waarde van de aanbesteding (exclusief btw)
Waarde zonder btw: 1 800 000.00 GBP
II.2)Beschrijving
II.2.1)Benaming:
II.2.2)Aanvullende CPV-code(s)
32250000
64212000
II.2.3)Plaats van uitvoering
NUTS-code: UKD
Voornaamste plaats van uitvoering:

Warrington

II.2.4)Beschrijving van de aanbesteding:

Your Housing Group is a new generation of housing provider, with over 28 000 homes across the North West, Yorkshire and the Midlands we are currently implementing a major transformation programme transforming our entire operation to digital. This programme, Working Better is supported by the ICT team by the provision of modernised and improved technologies to support our pioneering and creative workforce for more agile, efficient and effective ways of delivering our services.

The main focus of this procurement is for the Contracting Authority, (YHG) to source a single service provider who can offer a solution that provides user hardware and connections with sufficient voice and data capacity and coverage across the entire geography to allow all our Agile Workers, who have mobile phones, tablets/laptops, the flexibility to work on the move and be genuinely mobile and agile.

The selected service provider will be expected to employ the latest technologies and developments to add value and to support the Contracting Authority in delivering its short and potentially medium and long-term vision. The successful partner will be able to not merely provide handsets and SIMs, but can also demonstrate significant capabilities and expertise in delivering and supporting all elements of telecommunications that an Agile workforce demands. They need to be willing and able to innovate and problem solve, working alongside ICT to design solutions for any locations, in building or geographies where YHG have significant lack of service. This will be a topic for Dialogue, based on case studies of our current problem sites.

The current estate comprises: circa 1 200 connections, 300 Voice Only, 600 Voice and Data and 300 Data connections, hardware is in the main: Samsung A5 and A3, Nokia entry level phones, Samsung Tab Actives and DO SIMs in HP Elitebooks. (NB Laptop provision is out of scope of this procurement) Providing a data only SIM to all laptop users circa 600 is an aspiration and may be within scope, should that not be cost prohibitive.

The size of the estate may flex somewhat depending on changing size of the organisation and the YHG preferred method of managing connections is that numbers are not re-used, therefore a minimum term per SIM is not a optimal solution.

YHG IT Service Team would prefer the proposed solution/service provider to offer implementation services that provide a seamless roll-out and migration to users, which has minimal impact on YHG employees and operations, enabling YHG to operate business as usual during any transition phase. Given the criticality of mobile communications, roll-out and transition will be a topic for Dialogue.

YHG IT Service Team require a fully supported service which provides them with a single point of contact for both fault reporting and customer support. They require the ability to log calls 24/7 and would prefer the ability to self-serve via a portal for day-to-day management of the estate, and billing/usage enquiries.

Given the timescales for the implementation and the criticality of mobile communications for Agile Workers and the degree of change taking place across the business we are seeking an established and referenceable solution that we can be confident will meet our requirements.

Total contract value is expected to be between 1 800 000 GBP and 2 600 000 GBP depending on the chosen solution, the useful lifecycle of the hardware provided, any increase/decrease in connections and usage and the length of the contract which may be between 2 and 6 years duration.

II.2.5)Gunningscriteria
Kwaliteitscriterium - Naam: Network — Coverage and capacity / Weging: 20 %
Kwaliteitscriterium - Naam: Network — Case studies / Weging: 10 %
Kwaliteitscriterium - Naam: Service — Implementation / Weging: 17.5 %
Kwaliteitscriterium - Naam: Service — On-going Mgmt / Weging: 17.5 %
Kwaliteitscriterium - Naam: Service — Social value / Weging: 5 %
Kwaliteitscriterium - Naam: Terms and conditions / Weging: 12.5 %
Prijs - Weging: 17.5 %
II.2.11)Inlichtingen over opties
Opties: neen
II.2.13)Inlichtingen over middelen van de Europese Unie
De aanbesteding houdt verband met een project en/of een programma dat met middelen van de EU wordt gefinancierd: neen
II.2.14)Nadere inlichtingen

Afdeling IV: Procedure

IV.1)Beschrijving
IV.1.1)Type procedure
Concurrentiegerichte dialoog
IV.1.3)Inlichtingen over een raamovereenkomst of dynamisch aankoopsysteem
IV.1.6)Inlichtingen over elektronische veiling
IV.1.8)Inlichtingen over de Overeenkomst inzake overheidsopdrachten (GPA)
De opdracht valt onder de GPA: ja
IV.2)Administratieve inlichtingen
IV.2.1)Eerdere bekendmaking betreffende deze procedure
Nummer van de aankondiging in het PB S: 2018/S 125-285664
IV.2.8)Inlichtingen over de stopzetting van een dynamisch aankoopsysteem
IV.2.9)Inlichtingen over de stopzetting van een oproep tot mededinging in de vorm van een vooraankondiging

Afdeling V: Gunning van een opdracht

Een opdracht/perceel wordt gegund: ja
V.2)Gunning van een opdracht
V.2.1)Datum van de sluiting van de overeenkomst:
22/10/2018
V.2.2)Inlichtingen over inschrijvingen
Aantal inschrijvingen: 3
Aantal inschrijvingen van mkb-bedrijven: 0
Aantal inschrijvingen van inschrijvers uit andere EU-lidstaten: 0
Aantal inschrijvingen van inschrijvers uit landen die geen lid zijn van de EU: 0
Aantal langs elektronische weg ontvangen inschrijvingen: 3
De opdracht is gegund aan een groep ondernemers: neen
V.2.3)Naam en adres van de contractant
Vodafone
Vodafone House, The Connection
Newbury
RG14 2FN
Verenigd Koninkrijk
Telefoon: +44 7500227551
NUTS-code: UK
De contractant is een mkb-bedrijf: neen
V.2.4)Inlichtingen over de waarde van de opdracht/het perceel (exclusief btw)
Aanvankelijk geraamde totale waarde van de opdracht/het perceel: 2 600 000.00 GBP
Totale waarde van de opdracht/het perceel: 1 800 000.00 GBP
V.2.5)Inlichtingen over uitbesteding

Afdeling VI: Aanvullende inlichtingen

VI.3)Nadere inlichtingen:

The Contracting Authority reserves the right to cancel the procurement and not to proceed with the award of any contract at any stage of the procurement process and/or to award only part or parts of any contract. Save for any mandatory periods, the timescales indicated in this notice are indicative and the Contracting Authority reserves the right to amend the same.

Note: to register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=194532.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last-minute problems.

(MT Ref:213847)

VI.4)Beroepsprocedures
VI.4.1)Beroepsinstantie
Your Housing Group
602 Aston Avenue, Birchwood
Warrington
WA3 6ZN
Verenigd Koninkrijk
Telefoon: +44 1925592788
VI.4.2)Voor bemiddelingsprocedures bevoegde instantie
Centre for Effective Dispute Resolution
70 Fleet Street
London
EC4Y 1EU
Verenigd Koninkrijk

Internetadres: www.cedr.com

VI.4.3)Beroepsprocedure
VI.4.4)Dienst waar inlichtingen over de beroepsprocedures kunnen worden verkregen
VI.5)Datum van verzending van deze aankondiging:
06/11/2018