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Services - 506318-2020

23/10/2020    S207

United Kingdom-London: Software supply services

2020/S 207-506318

Prior information notice

This notice is for prior information only

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: The Police ICT Company
National registration number: 08113293
Town: London
NUTS code: UKI LONDON
Postal code: EC4R 1AP
Country: United Kingdom
Contact person: Krish Khanna
E-mail: Krish.Khanna@tltsolicitors.com
Telephone: +44 7970217549
Internet address(es):
Main address: https://ict.police.uk/
I.3)Communication
Additional information can be obtained from the abovementioned address
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Public order and safety

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Social Media Contact and Engagement Platform

II.1.2)Main CPV code
72268000 Software supply services
II.1.3)Type of contract
Services
II.1.4)Short description:

The contracting authority is seeking to procure a multi- supplier framework agreement (with up to four suppliers) on behalf of UK Policing, with scope for the procured services to be rolled out to other emergency services in the future.

The framework will be for the delivery of a mobile and desktop based social media management platform, which will enable users to operate and control all their corporate social media channels in one place in a safe, secure and auditable way.

II.1.5)Estimated total value
Value excluding VAT: 12 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.2)Additional CPV code(s)
72200000 Software programming and consultancy services
72250000 System and support services
72260000 Software-related services
72400000 Internet services
72600000 Computer support and consultancy services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The contracting authority is seeking to procure a framework agreement on behalf of UK Policing.

The framework will be for the delivery of a mobile and desktop based social media management platform, which will enable users to operate and control all their corporate social media channels in one place.

This is for both inbound and outbound contact and engagement and will need to enable users to undertake various activities including:

— facilitating social media as a public contact channel for the recording of crime and incidents, including emergencies, with the ability to fully audit all contact and activities and allow the export of data for criminal justice purposes;

— publishing content (both live and scheduled);

— provide basic insight data into the external user including influence, key words, type of content, demographic information and location when available;

— the creation of and maintenance of a content management library;

— hosting live events; and

— holding real-time conversations with members of the public.

The process will involve a two-stage technical evaluation and suppliers will be required to provide a live demonstration of their existing off the shelf solution. The contracting authority intends to complete the award of the framework agreement on or around 31 January 2021.

II.2.14)Additional information
II.3)Estimated date of publication of contract notice:
02/11/2020

Section IV: Procedure

IV.1)Description
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes

Section VI: Complementary information

VI.3)Additional information:
VI.5)Date of dispatch of this notice:
19/10/2020