Check out our COVID-19 dedicated page for tenders related to medical equipment needs.

The Conference on the Future of Europe is your chance to share your ideas and shape the future of Europe. Make your voice heard!

Services - 517883-2021

12/10/2021    S198

United Kingdom-London: Transport agency services

2021/S 198-517883

Concession award notice

Results of the procurement procedure


Legal Basis:
Directive 2014/23/EU

Section I: Contracting authority/entity

I.1)Name and addresses
Official name: Transport for London
Postal address: 5 Endeavour Square
Town: London
NUTS code: UK United Kingdom
Postal code: E20 1JN
Country: United Kingdom
Contact person: Mr Phillip Lewis
Internet address(es):
Main address:
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Other activity: Transport

Section II: Object

II.1)Scope of the procurement

Administration of FORS Concessionaire Services Europe, Africa, Asia & Middle East

II.1.2)Main CPV code
63520000 Transport agency services
II.1.3)Type of contract
II.1.4)Short description:

TfL is seeking to appoint a concessionaire that is capable of efficiently administrating, operating and developing the Fleet Operator Recognition Scheme (FORS). The concessionaire will be required to:

· administer FORS in a lean, efficient way and to an exceptional standard, in the interest of road safety and the environment;

· improve FORS economic sustainability through the diversification of revenue streams so it is not solely reliant on operators;

· ensure FORS offers value for money to fleet operators and organisations which mandate FORS in their contracts;

· work collaboratively with industry and multiple audit providers.

The concessionaire will be responsible for the administration aspects of FORS, which include but are not limited to: project management, processing finances, marketing/PR/communications, provision of a helpline, website, commercialisation of assets, certification, audit provision management, quality assurance and compliance.

II.1.5)Estimated total value
II.1.6)Information about lots
This concession is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 45 000 000.00 GBP
II.2.2)Additional CPV code(s)
63521000 Freight transport agency services
II.2.3)Place of performance
NUTS code: UK United Kingdom
II.2.4)Description of the procurement:

Since the appointment of the current concessionaire in 2014, FORS has grown significantly and today has over 5,000 accredited operators, consisting of over 105,000 vehicles. There are now accredited operators across 17 countries and FORS is seen as international best practice. Further information can be found at

To prevent a conflict of interest, the concessionaire cannot be:

· a FORS audit provider — as they will be required to undertake independent quality assurance on the audits and issue/enforce certifications,

· the FORS Governance and Standards provider — who sets the FORS Standard and acts as a final independent appeals board on audits, audit provider management, compliance and certification.

II.2.5)Award criteria
Concession is awarded on the basis of the criteria described below:
  • Criterion: Most Economically Advantageous Tender - MEAT
II.2.7)Duration of the concession
Duration in months: 60
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Established by TfL in 2008, FORS is a TfL owned accreditation scheme which requires freight and fleet operators to meet specific safety and environmental standards that are above and beyond the legal minimum.

Please refer to Corrigendum Notice 2020/S 044-105526 , published on 31 March 2020, for the previous publication concerning this procurement.

Section IV: Procedure

IV.1.1)Form of procedure
Award procedure with prior publication of a concession notice
IV.1.11)Main features of the award procedure:
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 232-574094

Section V: Award of concession


Administration of FORS Concessionaire Services Europe, Africa, Asia & Middle East

A concession/lot is awarded: yes
V.2)Award of concession
V.2.1)Date of concession award decision:
V.2.2)Information about tenders
Number of tenders received: 3
The concession has been awarded to a group of economic operators: no
V.2.3)Name and address of the concessionaire
Official name: Sopra Steria Limited
Town: london
NUTS code: UK United Kingdom
Country: United Kingdom
The concessionaire is an SME: no
V.2.4)Information on value of the concession and main financing terms (excluding VAT)
Total value of the concession/lot: 45 000 000.00 EUR

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Transport for London
Postal address: 5 Endeavour Square
Town: London
Postal code: E20 1JN
Country: United Kingdom
VI.5)Date of dispatch of this notice: