Supplies - 525800-2020

03/11/2020    S214

United Kingdom-Paisley: Industry specific software package

2020/S 214-525800

Contract notice

Supplies

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Scotland Excel
Postal address: Renfrewshire House, Cotton Street
Town: Paisley
NUTS code: UKM83 Inverclyde, East Renfrewshire and Renfrewshire
Postal code: PA1 1AR
Country: United Kingdom
Contact person: ICT Procurement Team
E-mail: Ict@scotland-excel.org.uk
Telephone: +44 3003001200
Fax: +44 1416187423
Internet address(es):
Main address: http://www.scotland-excel.org.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10383
I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Supply of Social Care Case Management Solutions Software

Reference number: 1420
II.1.2)Main CPV code
48100000 Industry specific software package
II.1.3)Type of contract
Supplies
II.1.4)Short description:

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution.

Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance.

The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant framework agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.

II.1.5)Estimated total value
Value excluding VAT: 28 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.1)Title:

On-premise Installation (Council Datacentre or Council’s Third Party Cloud-based Datacentre)

Lot No: 1
II.2.2)Additional CPV code(s)
48517000 IT software package
48000000 Software package and information systems
II.2.3)Place of performance
NUTS code: UKM SCOTLAND
II.2.4)Description of the procurement:

A software solution to be installed in the council datacentre or a council’s third party cloud-based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care – to be able safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

II.2.5)Award criteria
Criteria below
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Supplier Hosted Application (Supplier’s Datacentre or Suppliers Third Party Cloud Based Datacentre)

Lot No: 2
II.2.2)Additional CPV code(s)
48517000 IT software package
48000000 Software package and information systems
II.2.3)Place of performance
NUTS code: UKM SCOTLAND
II.2.4)Description of the procurement:

A software solution to be hosted in a supplier’s datacentre or supplier’s third party cloud based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care – to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

II.2.5)Award criteria
Criteria below
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Supplier Delivered Software as a Service (SaaS) Model

Lot No: 3
II.2.2)Additional CPV code(s)
48517000 IT software package
48000000 Software package and information systems
II.2.3)Place of performance
NUTS code: UKM SCOTLAND
II.2.4)Description of the procurement:

A software as a service (SaaS) solution that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery of care – to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

II.2.5)Award criteria
Criteria below
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.2)Economic and financial standing
List and brief description of selection criteria:

Relative to financial stability, Scotland Excel will conduct a financial analysis for each bidder based on reports from a credit referencing agency such as Equifax or similar. Should Scotland Excel identify any degree of risk following analysis bidders may be required to produce such additional documentation as Scotland Excel requires to demonstrate financial stability.

Minimum level(s) of standards possibly required:

Insurance Requirements:

It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer’s liability insurance = GBP 5 million in respect of each claim, without limit to the number of claims.

Public/Products liability insurance = GBP 5 million in respect of each claim, without limit to the number of claims (but in aggregate for products).

Professional Indemnity insurance = GBP 10 million each and every occurrence or in the aggregate; if in the aggregate one automatic reinstatement of the limit of indemnity to be provided in any one year.

For full details please see the procurement documents.

III.1.3)Technical and professional ability
List and brief description of selection criteria:

With reference to ESPD ref 1.85 Part 4D, Quality Assurance

Schemes:

The tenderer must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent).

Or

A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has and continues to implement a quality management policy that is authorised by their Chief Executive, or equivalent, and is periodically reviewed at a senior management level.

The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.

Health and Safety Procedures

The tenderer must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum.

Or

The bidder must have a regularly reviewed and documented policy for Health and Safety (H&S) management, endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company’s responsibilities of health and safety management and compliance with legislation.

Note — Organisations with fewer than five employees are not required by law to have a documented policy statement.

Information Security

The tenderer must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 27001 (or equivalent). The scope of BS EN ISO 27001 is relevant to the services required of this procurement and the scope covers all of the services as detailed in the procurement documents.

Or

A documented policy regarding information security. The policy must set out responsibilities for ensuring information security demonstrating that the tenderer has and continues to implement an information security policy that is authorised by their Chief Executive, or equivalent, and is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for information security throughout the organisation.

And

Cyber Security Essentials

Environmental Management systems or standards

The tenderer must have the following:

The tenderer Must Hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001

(or equivalent) or a valid EMAS (or equivalent) certificate.

Or

A regularly reviewed documented policy regarding environmental management, authorised by the Chief Executive, or equivalent. This

Policy must include and describe the tenderer's environmental emergency response procedures, including the preparedness and response procedures for potential accidents and emergency response situations that give rise to significant environmental impacts.

For full details please see the procurement documents.

III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

For full details of the conditions relevant to the proposed framework agreement and contracts to be called-off thereunder, please see the Procurement Documents (details of how to access these are outlined in ‘Section I:3 Communication’ of this contract notice).

III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 020-043803
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 30/11/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.7)Conditions for opening of tenders
Date: 30/11/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:

Scotland Excel is procuring this framework for the use and benefit of its member Councils and associate members, together with the other bodies listed.

The 32 local authorities in Scotland are

http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Localauthorities.aspx;

Scotland Excel associate members http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx;

The above is subject to each contracting authority entering into and

Maintaining a relevant membership agreement or other access agreement with Scotland Excel.

VI.2 — Information about electronic workflows.

Tenderers are advised that whether electronic ordering, invoicing and payment will be used or accepted is at the discretion of each Scotland Excel member Council or Associate Member which will be settled by them during the procedure for the call-off of a contract under this proposed framework agreement.

Sub-contractors on whose capacity the tenderer does not rely: Scotland Excel will request the following information in the European Single Procurement Document (Scotland):

— whether the Tenderer intends to subcontract any share of the contract to a third party,

— list of the proposed subcontracts as far as it is known at that stage; and

— what proportion/percentage of the contract does the Tenderer intend to subcontract. Subcontractors on whose capacity the bidder does not rely will be subject to the rules regarding Exclusion as set out immediately above.

In line with Clause 72 of the Public Contracts (Scotland) Regulations 2015, contracts and framework agreements may be modified without a new procurement procedure. Details of the situations where changes may be made are contained in the Procurement Documents generally and within the general conditions of contract and the special conditions of contract.

Consortium bid participants will be jointly and severally liable for the performance of the contract.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 17206. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 17206. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Please see section VI.3 regarding Community Benefit Requirements in relation to this framework agreement and call-off contracts thereunder.

For full details of other conditions relevant to the proposed framework, and contracts to be called-off there under (to the extent known or settled at this stage), please see the procurement documents (details of how to access these being set out in section ‘.3) Communication’ of this Contract Notice).

(SC Ref:633751)

VI.4)Procedures for review
VI.4.1)Review body
Official name: Please refer to VI.4.3 below
Town: Please refer to VI.4.3 below
Country: United Kingdom
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or the Court of Session.

VI.5)Date of dispatch of this notice:
29/10/2020