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Services - 526328-2017

30/12/2017    S250

Belgium-Brussels: House of European History - Provision of tour guides and learning facilitators

2017/S 250-526328

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Parliament
Postal address: 60 Rue Wiertz
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Postal code: 1047
Country: Belgium
Internet address(es):
Main address:
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

House of European History - Provision of tour guides and learning facilitators

Reference number: COMM/DG/AWD/2017/815
II.1.2)Main CPV code
63514000 Tourist guide services
II.1.3)Type of contract
II.1.4)Short description:

Provision of tour guides and learning facilitators. The service provider (Contractor) will assist the European Parliament to deliver learning programmes for various audiences with different learning abilities at the House of European History and, possibly, at other European Parliament’s facilities.

II.1.5)Estimated total value
Value excluding VAT: 2 000 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
92312000 Artistic services
92331210 Children animation services
II.2.3)Place of performance
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Main site or place of performance:

House of European History, Brussels and Belgium.

II.2.4)Description of the procurement:

The European Parliament wishes to outsource a number of staff activities and seeks a service provider who will provide services related to the delivery of the structured tours, activities and workshops for children, young people and adult groups visiting the museum and other visitors facilities of the European Parliament.

The House of European History plans to increase and expand its offer of structured tours, activities and workshops for children, young people and adult groups visiting the museum. The museum plans to:

- Offer guided tours for adults groups and individuals on certain days and times of the week.

- Increase its offer of guided tours combined with workshops for schools.

- Organise weekend activities for families.

- Organise evening activities linked to special cultural events, sometimes in partnership with other cultural venues.

In parallel, other services are currently working on the implementation of tailor-made visits of the existing visitor facilities on the whole European Parliament Campus. The core objective is to meet the interest of visitors of various profiles who have specific interest, such as on the architectural aspect of the building, or historical development of the European Parliament in its current environment.

The House of European History would need tour guides and learning facilitators for activities at regular intervals and on an ad-hoc basis for one-off activities.

The key management and communication functions will remain with the specific operational services of the European Parliament, as well as the content provided during the paid training of people hired through the contractor.

The services covered by the contract relate to:

— Provision of tour guides and learning facilitators with the knowledge and competencies requested by the House of European History and other EP visitor facilities,

— Planning and coordination of services between the EP and the tour guides/learning facilitators mainly by organising the dispatching of the tour guides/learning coordinators according to the needs of visitors as put forward by the staff from HEH and other EP facilities,

— and miscellaneous other services that correspond to ad hoc operational needs of the structured tours and activities management covered by the contract.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 2 000 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The contract shall be renewed tacitly on an annual basis, but its duration may not exceed 4 years from the date of its entry into force as specified in the preceding paragraph, unless one of the parties objects thereto by registered letter sent at least 1 month before the expiry of the initial duration or before each annual renewal date.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See procurement documents.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

See procurement documents.

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 14/03/2018
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Bulgarian, Danish, German, Greek, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Latvian, Lithuanian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Czech
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 28/03/2018
Local time: 10:00

European Parliament, Brussels, Belgium.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: European Parliament - Directorate General for Communication
Town: Brussels
Postal code: 1047
Country: Belgium
VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Town: Strasbourg
Country: France
VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court of the Court of Justice of the European Union
Town: Luxembourg
Country: Luxembourg
VI.5)Date of dispatch of this notice: