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Services - 538859-2021

22/10/2021    S206

Ireland-Dublin: Technical support services

2021/S 206-538859

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Mental Health Commission
National registration number: N/A
Postal address: Waterloo Exchange
Town: Dublin 4
NUTS code: IE Éire / Ireland
Postal code: Waterloo Road
Country: Ireland
Contact person: Mark Phillips
E-mail: Mark.phillips@mhcirl.ie
Telephone: +353 16362400
Internet address(es):
Main address: http://mhcirl.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1137
I.4)Type of the contracting authority
Regional or local agency/office
I.5)Main activity
Health

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Single Party Framework for the Provision of ICT External Support Services for the Mental Health Commission

Reference number: MHC/ ICT/ 12/06/2021
II.1.2)Main CPV code
71356300 Technical support services
II.1.3)Type of contract
Services
II.1.4)Short description:

The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure.

The key objectives of the ICT External Support Service will include but are not limited to:

o Support and management of the Commission’s infrastructure

o Proactive monitoring of servers, firewalls, switches, and intrusion detection

o Provide day to day user support (Monday to Friday 8am – 6pm)

The aim of this tendering process is to appoint one provider only to support and manage all of the Commission’s infrastructure.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 0.01 EUR
II.2)Description
II.2.2)Additional CPV code(s)
71356300 Technical support services
72253000 Helpdesk and support services
II.2.3)Place of performance
NUTS code: IE Éire / Ireland
II.2.4)Description of the procurement:

The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure.

The key objectives of the ICT External Support Service will include but are not limited to:

o Support and management of the Commission’s infrastructure

o Proactive monitoring of servers, firewalls, switches, and intrusion detection

o Provide day to day user support (Monday to Friday 8am – 6pm)

The aim of this tendering process is to appoint one provider only to support and manage all of the Commission’s infrastructure.

II.2.5)Award criteria
Price
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

The award criteria as set down in the in the tender

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 115-302234
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Contract No: 1
Title:

Single Party Framework for the Provision of ICT External Support Services for the Mental Health Commission

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
01/10/2021
V.2.2)Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Hibernia Services Ltd. t/a Evros Technology Group
National registration number: N/A
Postal address: 2022 Bianconi Avenue Citywest Business Park Citywest
Town: Dublin 24
NUTS code: IE Éire / Ireland
Postal code: D24 HX03
Country: Ireland
E-mail: hugh.dawson@hetg.ie
Telephone: +353 872887253
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 0.01 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

Hibernia Evros chosen for award as the most economically advantageous tender for a period of 2 years with an option to extend

VI.4)Procedures for review
VI.4.1)Review body
Official name: Court Services
Postal address: Inns Quay
Town: Dublin
Postal code: 7
Country: Ireland
VI.5)Date of dispatch of this notice:
19/10/2021