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Services - 540400-2021

25/10/2021    S207

Luxembourg-Luxembourg: Media Monitoring Services

2021/S 207-540400

Contract award notice

Results of the procurement procedure


Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: European Court of Auditors
Postal address: 12, rue Alcide De Gasperi
Town: Luxembourg
NUTS code: LU Luxembourg
Postal code: L-1615
Country: Luxembourg
Telephone: +352 4398-47157
Fax: +352 4398-48157
Internet address(es):
Main address:
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

Media Monitoring Services

Reference number: AO 767
II.1.2)Main CPV code
92400000 News-agency services
II.1.3)Type of contract
II.1.4)Short description:

The purpose of the present call for tenders is to procure media monitoring and media reporting services on the media coverage related to the Court. The contractor will have to monitor the online (internet) media and the social media. The Court can also request additionally and on demand monitoring of some print media and/or monitoring of radio/TV stations. Possibility of provision of such services will be considered an asset.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 320 000.00 EUR
II.2.2)Additional CPV code(s)
32000000 Radio, television, communication, telecommunication and related equipment
II.2.3)Place of performance
NUTS code: LU Luxembourg
II.2.4)Description of the procurement:

The goal is to provide:

1. a timely, up-to-date compendium of daily information, in the form of a customised press review, about the way in which topics of relevance to the Court (including the Court’s President and Members) and the EU are reported in the media, with news items presented in both original language and in English translation; and

2. a platform where dedicated staff (approx. 20) can access all news items published on the Court, sorted with various filters available in the platform.

In addition, statistics and qualitative and quantitative media analysis reports will have to be produced, i.e.:

3. for each report/publication: media coverage reports with various statistics two days and two weeks after publication, in the form of a ready-to-use email;

4. media analysis reports:

— each year, by 7 July, a mid-year qualitative and quantitative analysis related to the previous semester,

— by 7 January, a yearly qualitative and quantitative analysis related to the previous year,

— one qualitative and quantitative analysis report dedicated to the Court’s Annual Reports, one month after their publication in autumn.

It is in the responsibility of the contractor to ensure that all copyright agreements are adhered to, related to the delivery of these services.

II.2.5)Award criteria
Quality criterion - Name: Sample press review, description and demo access to the on-line portal, sample of a media coverage report, description of additional services / Weighting: 60
Cost criterion - Name: Price / Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project:

General budget of the European Union

II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 074-185069
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: DOP 767

Media Monitoring Services

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Kantar Media GmbH
Town: Hamburg
NUTS code: DE Deutschland
Country: Germany
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 320 000.00 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

Any additional information including that referred to above will be available only on eTendering (, so the tenderers are strongly advised to consult it at regular intervals as additional information may be added at any time up to the closing date for submission of tenders.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address:
VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Town: Strasbourg
Postal code: 67001
Country: France
Telephone: +33 388172313
Internet address:
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Appeal to the General Court of the European Union within two months of the plaintiff being notified on the success or not of its tender or, failing this, of the day on which it became known to them. A complaint made to the European Ombudsman neither suspends this period nor opens a new period for lodging appeals.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: European Court of Auditors, Service des appels d'offres et contrats
Postal address: 12, Rue Alcide De Gasperi
Town: Luxembourg
Postal code: L-1615
Country: Luxembourg
Telephone: +352 4398-47157
Fax: +352 4398-48157
Internet address:
VI.5)Date of dispatch of this notice: