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Services - 544839-2019

Submission deadline has been amended by:  555445-2019
18/11/2019    S222

United Kingdom-Leeds: IT services: consulting, software development, Internet and support

2019/S 222-544839

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: NHS England
Postal address: Quarry House, Quarry Hill
Town: Leeds
NUTS code: UK UNITED KINGDOM
Postal code: LS2 7UE
Country: United Kingdom
E-mail: hssf.refresh@nhs.net
Internet address(es):
Main address: https://www.england.nhs.uk
Address of the buyer profile: https://nhsengland.bravosolution.co.uk/web/login.html
I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://nhsengland.bravosolution.co.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.nhsengland.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
National or federal agency/office
I.5)Main activity
Health

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Health Systems Support Framework

II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

The NHS is moving towards a more integrated model of care delivery through Integrated Care Systems (ICS). The Health Systems Support Framework (HSSF) was established to provide a mechanism for ICS and other health and social care organisations to access the support and services they need to transform how they deliver care. It focuses on specialist solutions that enable the digitisation of services and the use of data to drive proactive population heath management approaches across Primary Care Networks (PCNs) and integrated provider teams. NHS England are looking to re-procure some of the services within the Health Systems Support Framework to allow for updates to its scope and to give new suppliers an opportunity to bid. Further details, including a description of the services, is provided in the ITT documents available at the address above and Section V1: complementary information of this notice.

II.1.5)Estimated total value
Value excluding VAT: 700 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for one lot only
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

A bidder may not hold a place on the main service Lot and on Lot 0 at the same time.

Bidders, in addition, will be appointed to the Framework Lot in respect of all deliverables falling within the lot to which they are appointed. As such, bidders may be awarded a framework agreement covering:

Lot 0 and the Framework Lot; or

Main Service Lot and the Framework Lot.

II.2)Description
II.2.1)Title:

Lot 0: Innovation Greenhouse

Lot No: 0
II.2.2)Additional CPV code(s)
30200000 Computer equipment and supplies
32410000 Local area network
32420000 Network equipment
32430000 Wide area network
32500000 Telecommunications equipment and supplies
48000000 Software package and information systems
48180000 Medical software package
48211000 Platform interconnectivity software package
48331000 Project management software package
48332000 Scheduling software package
48400000 Business transaction and personal business software package
48440000 Financial analysis and accounting software package
48451000 Enterprise resource planning software package
48460000 Analytical, scientific, mathematical or forecasting software package
48461000 Analytical or scientific software package
48462000 Mathematical or forecasting software package
48463000 Statistical software package
48480000 Sales, marketing and business intelligence software package
48482000 Business intelligence software package
48490000 Procurement software package
48514000 Remote access software package
48600000 Database and operating software package
48610000 Database systems
48710000 Backup or recovery software package
48730000 Security software package
48760000 Virus protection software package
48800000 Information systems and servers
48810000 Information systems
48812000 Financial information systems
48813100 Electronic bulletin boards
48814000 Medical information systems
48814100 Nursing information system
48814200 Patient-administration system
48814300 Theatre management system
48814400 Clinical information system
48820000 Servers
66171000 Financial consultancy services
72000000 IT services: consulting, software development, Internet and support
72200000 Software programming and consultancy services
72212180 Medical software development services
72212211 Platform interconnectivity software development services
72212330 Scheduling and productivity software development services
72212440 Financial analysis and accounting software development services
72212460 Analytical, scientific, mathematical or forecasting software development services
72212482 Business intelligence software development services
72220000 Systems and technical consultancy services
72221000 Business analysis consultancy services
72222000 Information systems or technology strategic review and planning services
72222300 Information technology services
72223000 Information technology requirements review services
72224000 Project management consultancy services
72225000 System quality assurance assessment and review services
72226000 System software acceptance testing consultancy services
72227000 Software integration consultancy services
72228000 Hardware integration consultancy services
72240000 Systems analysis and programming services
72242000 Design-modelling services
72246000 Systems consultancy services
72250000 System and support services
72251000 Disaster recovery services
72253000 Helpdesk and support services
72254000 Software testing
72260000 Software-related services
72300000 Data services
72310000 Data-processing services
72313000 Data capture services
72314000 Data collection and collation services
72315000 Data network management and support services
72316000 Data analysis services
72317000 Data storage services
72318000 Data transmission services
72320000 Database services
72330000 Content or data standardization and classification services
72500000 Computer-related services
72600000 Computer support and consultancy services
72700000 Computer network services
72800000 Computer audit and testing services
73000000 Research and development services and related consultancy services
75122000 Administrative healthcare services
79000000 Business services: law, marketing, consulting, recruitment, printing and security
79300000 Market and economic research; polling and statistics
79311100 Survey design services
79311200 Survey conduction services
79311300 Survey analysis services
79400000 Business and management consultancy and related services
79410000 Business and management consultancy services
79419000 Evaluation consultancy services
79421000 Project-management services other than for construction work
79990000 Miscellaneous business-related services
79996000 Business organisation services
80500000 Training services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

Lot 0 provides a mechanism for suppliers of innovative solutions within the scope of the framework agreement to bid to provide their innovation through the HSSF. Innovations must address a health and/or social care challenge within one of the framework agreement service lines as follows and as further described in the ITT:

Local health and care records, including:

— strategy support,

— implementation support,

— infrastructure.

Informatics, analytics and digital tools for population health, business and clinical intelligence, including:

— population health intelligence,

— business and clinical intelligence,

— research tools.

Tools and applications that support direct patient care, including:

— decision support tools,

— Integrated care co-ordination and management.

Surveys:

— surveys.

Transformation and change, including:

— development of service change and reconfiguration proposals,

— transformation project and programme management,

— organisational redesign, governance and payment and contract reform,

— workforce and leadership development support,

— specialist support for ICS development at system, place and neighbourhood level.

Patient empowerment and activation, including:

— support for implementing shared decision making and self-care programmes,

— support implementing personal health budgets and Integrated Personal Commissioning,

— digital and remote technology,

— personal health records.

System optimisation, including:

— Patient pathway optimisation and care model design,

— Patient flow solutions (including Control Centres),

— Digitisation of NHS Continuing Healthcare,

— Workforce deployment and e-rostering.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

It is expected that the services within the scope of the HSSF will be refreshed regularly. Each refresh will be the subject of a new contract notice published in OJEU allowing new organisations to bid for a place on the HSSF from the refresh date.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Main Framework

Lot No: 1
II.2.2)Additional CPV code(s)
30200000 Computer equipment and supplies
32410000 Local area network
32420000 Network equipment
32430000 Wide area network
32500000 Telecommunications equipment and supplies
48000000 Software package and information systems
48180000 Medical software package
48211000 Platform interconnectivity software package
48331000 Project management software package
48332000 Scheduling software package
48400000 Business transaction and personal business software package
48440000 Financial analysis and accounting software package
48451000 Enterprise resource planning software package
48460000 Analytical, scientific, mathematical or forecasting software package
48461000 Analytical or scientific software package
48462000 Mathematical or forecasting software package
48463000 Statistical software package
48480000 Sales, marketing and business intelligence software package
48482000 Business intelligence software package
48490000 Procurement software package
48514000 Remote access software package
48600000 Database and operating software package
48610000 Database systems
48710000 Backup or recovery software package
48730000 Security software package
48760000 Virus protection software package
48800000 Information systems and servers
48810000 Information systems
48812000 Financial information systems
48813100 Electronic bulletin boards
48814000 Medical information systems
48814100 Nursing information system
48814200 Patient-administration system
48814300 Theatre management system
48814400 Clinical information system
48820000 Servers
66171000 Financial consultancy services
72000000 IT services: consulting, software development, Internet and support
72200000 Software programming and consultancy services
72212180 Medical software development services
72212211 Platform interconnectivity software development services
72212330 Scheduling and productivity software development services
72212440 Financial analysis and accounting software development services
72212460 Analytical, scientific, mathematical or forecasting software development services
72212482 Business intelligence software development services
72220000 Systems and technical consultancy services
72221000 Business analysis consultancy services
72222000 Information systems or technology strategic review and planning services
72222300 Information technology services
72223000 Information technology requirements review services
72224000 Project management consultancy services
72225000 System quality assurance assessment and review services
72226000 System software acceptance testing consultancy services
72227000 Software integration consultancy services
72228000 Hardware integration consultancy services
72240000 Systems analysis and programming services
72242000 Design-modelling services
72246000 Systems consultancy services
72250000 System and support services
72251000 Disaster recovery services
72253000 Helpdesk and support services
72254000 Software testing
72260000 Software-related services
72300000 Data services
72310000 Data-processing services
72313000 Data capture services
72314000 Data collection and collation services
72315000 Data network management and support services
72316000 Data analysis services
72317000 Data storage services
72318000 Data transmission services
72320000 Database services
72330000 Content or data standardization and classification services
72500000 Computer-related services
72600000 Computer support and consultancy services
72700000 Computer network services
72800000 Computer audit and testing services
73000000 Research and development services and related consultancy services
75122000 Administrative healthcare services
79000000 Business services: law, marketing, consulting, recruitment, printing and security
79300000 Market and economic research; polling and statistics
79311100 Survey design services
79311200 Survey conduction services
79311300 Survey analysis services
79400000 Business and management consultancy and related services
79410000 Business and management consultancy services
79419000 Evaluation consultancy services
79421000 Project-management services other than for construction work
79990000 Miscellaneous business-related services
79996000 Business organisation services
80500000 Training services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The main framework covers a number of service categories and service lines set out below. Each heading below represents a Service category and within that heading relevant service lines. A full description of all service lines is provided within the ITT documents:

Local Health and care records, including:

— strategy support,

— implementation support,

— infrastructure.

Informatics, analytics and digital tools for population health, business and clinical intelligence, including:

— population health intelligence,

— business and clinical intelligence,

— research tools.

Tools and applications that support direct patient care, including:

— decision support tools,

— integrated care co-ordination and management.

Surveys:

— surveys.

Transformation and change, including:

— development of service change and reconfiguration proposals,

— transformation project and programme management,

— organisational redesign, governance and payment and contract reform,

— workforce and leadership development support,

— specialist support for ICS development at system, place and neighbourhood level.

Patient empowerment and activation, including:

— support for implementing shared decision making and self-care programmes,

— support implementing personal health budgets and Integrated Personal Commissioning,

— digital and remote technology,

— personal Health Records.

System optimisation, including:

— patient pathway optimisation and care model design,

— patient flow solutions (including control centres),

— digitisation of NHS continuing healthcare,

— workforce deployment and e-rostering.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

It is expected that the services within the scope of the HSSF will be refreshed regularly. Each refresh will be the subject of a new contract notice published in OJEU allowing new organisations to bid for a place on the HSSF from the refresh date.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Framework Lot

Lot No: 2
II.2.2)Additional CPV code(s)
72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The framework agreement covers a number of service categories and service lines set out below. Each heading below represents a service category and within that heading relevant service lines. A full description of all service lines is provided within the ITT documents.

Any supplier awarded a place on either Lot 0 or the main Framework Lot for any of the service lines listed below will also be placed on the Framework Lot with regards to those service lines to which they have been accredited. The Framework Lot is not open to separate bids. Places on the Framework Lot will be achieved by successfully bidding for a place on Lot 0 or the Main Framework Lot.

Local health and care records, including:

— strategy support,

— implementation support,

— infrastructure.

Informatics, analytics and digital tools for Population Health, Business and Clinical Intelligence, including:

— population health intelligence,

— business and clinical intelligence,

— research tools.

Tools and applications that support direct patient care, including:

— decision support tools,

— integrated care co-ordination and management.

Surveys:

— surveys.

Transformation and change, including:

— development of service change and reconfiguration proposals,

— transformation project and programme management,

— organisational redesign, governance and payment and contract reform,

— workforce and leadership development support,

— specialist support for ICS development at system, place and neighbourhood level.

Patient empowerment and activation, including:

— support for implementing shared decision making and self-care programmes,

— support implementing personal health budgets and Integrated Personal Commissioning,

— digital and remote technology,

— personal Health records.

System optimisation, including:

— patient pathway optimisation and care model design,

— patient flow solutions (including Control Centres),

— digitisation of NHS Continuing Healthcare,

— workforce deployment and e-rostering.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The Framework Lot will be renewed in line with the refresh of Lot 0 and/or the Main Framework Lot in respect of any service lines within the scope of the HSSF.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See ITT documentation for further information.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
List and brief description of selection criteria:

As set out in the ITT, which is available in the address stated in Section VI).

Minimum level(s) of standards possibly required:

As set out in the ITT, which is available in the address stated in Section VI).

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:

N/A

IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 164-402760
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 16/12/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.7)Conditions for opening of tenders
Date: 16/12/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published:

It is expected that services within the scope of the HSSF will be refreshed regularly. Those services within the scope of the HSSF which are not within the scope of this current call for competition are expected to be competed during 2020.

VI.3)Additional information:

1) NHS England as a contracting authority established the Health Systems Support Framework during 2018. The HSSF acts as an umbrella arrangement for all framework agreements established for services within the scope of the HSSF and indicated as being part of the HSSF arrangements;

2) The current framework agreement is for the service lines set out within this contract notice, as further described in the ITT documents and will form part of the HSSF;

3) NHS England intends to establish this framework agreement for use by or on behalf of itself and other UK public sector bodies in England, Scotland, Wales and Northern Ireland (including any future successor organisation(s) to the functions exercised by any such organisation(s)). It is also anticipated that non-contracting authorities will be permitted to access the framework agreement;

4) The framework agreement may be accessed by the public sector bodies listed within the ITT documents, to the extent that they are engaged in the management and/or support of the health, care and/or wellbeing of populations within the UK or for which they are responsible;

5) Reference to health and/or social care services within this notice and the ITT documentation includes but is not limited to: primary care services, secondary care services, mental health services, community care services, tertiary care services, social care services and public health services;

6) Any interested suppliers will be required to register via our online portal at: https://nhsengland.bravosolution.co.uk/web/login.html (Project reference: tender — 4185 — HSSF — 2019) where the ITT documents will be accessible. A single ITT has been set up (ITT reference: ITT — 758 — HSSF — 2019) covering all service requirements. Bidders must register for this ITT where they are interested in bidding to provide any of the services within the scope of this framework. This portal will be the channel used for issue of further information relating to this ITT;

7) It is expected that the HSSF and services within the scope of the HSSF will be refreshed regularly. Each refresh will be the subject of a new contract notice published in OJEU allowing new organisations to bid for a place on the framework from the refresh date. For existing accredited entities, the refresh process has been streamlined, allowing previous accredited capabilities to be carried forward.

8) This framework agreement will be awarded for 4 years. However from the point that a service line within the HSSF is refreshed, it is anticipated that the framework agreement covering that refreshed service line will be accessed by any participating authorities wishing to use the HSSF for those services. Further competitions that have commenced prior to a refresh date may be concluded;

9) It is anticipated that where the call-off requirements of a participating framework customer fall under more than one service line, suppliers of those services will be able to submit a bid with another accredited supplier or suppliers on the framework agreement where in combination the suppliers are appointed to all the relevant service lines. This will strengthen and streamline the response to customers of the framework. When submitting any such bid the supplier and such supplier(s) shall do so either:

(a) as co-bidders and such suppliers will be jointly and severally liable for each and every obligation and liability under the relevant Call-Off Contract; or

(b) with one of the suppliers as a prime contractor (contracting with the relevant procuring customer) and subcontracting obligations to the other suppliers as their sub-contractors.

10) For the avoidance of doubt any suppliers submitting a joint bid must have been appointed to the framework agreement for the relevant service lines which they are to provide in the relevant bid submitted. No supplier shall be allowed to deliver services and capabilities that they have not been accredited to do so.

VI.4)Procedures for review
VI.4.1)Review body
Official name: See VI.4.3
Town: See VI.4.3
Country: United Kingdom
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

The contracting authority will incorporate a minimum ten day standstill period at the point information on the decision to award the contract is communicated to bidders. Any bidder wishing to appeal the decision to award the contract, or after the award of the contract appeal the contract, shall have the rights set out in Part 3 of the Public Contracts Regulations 2015.

VI.5)Date of dispatch of this notice:
14/11/2019