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Servizi - 552101-2018

15/12/2018    S242

Greece-Thessaloniki: ICT Network Support Services II (Relaunch)

2018/S 242-552101

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Cedefop — European Centre for the Development of Vocational Training
Postal address: 123, Europe St. — PO Box 22427
Town: Thessaloniki
NUTS code: EL522 Θεσσαλονίκη
Postal code: 55102
Country: Greece
Contact person: Ms Dimitra Eleftheroudi
Telephone: +30 2310490064
Fax: +30 2310490028
Internet address(es):
Main address:
Address of the buyer profile:
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity

Section II: Object

II.1)Scope of the procurement

ICT Network Support Services II (Relaunch)

Reference number: AO/DRS/SAN/ICTNetSS-II/009/18
II.1.2)Main CPV code
72700000 Computer network services
II.1.3)Type of contract
II.1.4)Short description:

The purpose of this open invitation to tender is to conclude a framework contract with a Service Provider for ICT Network Support Services. The services will be acquired in the form of person-days, categorised in different profiles. A detailed description of the services and profiles required can be found in the technical specifications.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2.3)Place of performance
Main site or place of performance:

The place of provision of support services will be mainly at Cedefop’s premises (on-site) and partly at the contractor’s premises (off-site).

II.2.4)Description of the procurement:

The estimated volume of services in person-days is expected to be: ~450 days over 4 years.

In the case where unforeseen circumstances result in the global value of this contract being consumed faster than originally planned, Cedefop reserves the right to consider conducting a “Negotiated procedure without prior publication of a contract notice” with the existing contractor(s) in order to increase the maximum amount stated above by up to 50 % (Art. 134(e) of the Rules of Application (RAP) implementing the EU Financial Regulation (FR).

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The framework contract shall have an initial duration of 1 year and may be renewed up to three (3) times, each for an additional period of one (1) year, covering a total maximum period of four (4) years.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

Participation to this tender procedure is only open to tenderers who are in a position to subscribe in full to the “Declaration on honour on exclusion criteria and selection criteria”, given in Annex C of the procurement documents.

Tenderers may choose between submitting a joint offer as a Consortium/Grouping or by introducing a bid as a single tenderer, in both cases with the possibility of having 1 or several subcontractors. For more information please refer to the procurement documents.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 28/01/2019
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 27/07/2019
IV.2.7)Conditions for opening of tenders
Date: 30/01/2019
Local time: 11:00

Cedefop's premises in Thessaloniki-Greece

Information about authorised persons and opening procedure:

Each tenderer may be represented at the opening of tenders by maximum 2 representatives. The names of the persons attending the opening must be notified in writing by email ( at least 3 working days prior to the opening session. Failing that, Cedefop reserves the right to refuse access to its premises.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:

Tenderers must ensure that they visit regularly the e-tendering website for updates.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 43032100
Internet address:
VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 43032100
Internet address:
VI.5)Date of dispatch of this notice: