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United Kingdom-Cardiff: Educational software package
Section I: Contracting authority
Section II: Object
Learning Management System Support and Development
This notice is for the business online support service (BOSS) learning management system. This notice has 2 lots, bidders may submit bids for 1 or both lots.
Lot 1 BOSS LMS support, maintenance and development;
Lot 2 BOSS learning package creation.
Maintenance, Support and Development Services
Sarn Mynach, Llandudno Junction, Conwy, Wales, LL31 9RZ.
A key component of the Business Wales roadmap is the business online support service (BOSS) LMS which currently provides free business orientated learning modules online at businesswales.gov.wales/boss and businesswales.gov.wales/cy/boss
The BOSS application has some integration with business.wales.gov.uk website and the Business Wales internal client support monitoring application.
The BOSS application also uses the ‘Sign On Cymru’ user authentication gateway for users to access a number of different Business Wales online applications aimed at providing support and promoting businesses in Wales.
Business Wales selects open source software wherever possible to reduce licensing costs and remove themselves from any constraints related to supplier lock-in. The open source Moodle LMS is the Business Wales platform of choice and has been identified as the most suitable for our requirements.
The supplier will be required to technically support, maintain and develop an existing Moodle 3,5 LMS instance in Lot 1.
The BOSS application is available in English and Welsh, the buyer will provide all translations required.
The contract to be awarded will be for a 2 year term with a maximum total contract extension of periods totalling no more than 2 years.
The Supplier must accept that round-the-clock support for the LMS may be required by the client at critical times to the organisation and its customers. It is envisaged that these periods of support would not exceed 48 hours in duration for any given occasion. It is expected that the cost of such support will be based on the pro-rata day rate for the bidder’s staff. This support will be requested and invoiced separately under the contract as and when required.
Learning Package Creation
Lot 2 is for the packaging of business orientated learning modules to conform to a standard format and style designated by the buyer. The material content of the courses will be provided to the supplier. The courses will be viewed through the Moodle LMS described in Lot 1, but there may be instances where learning packages are deployed in other environments.
The provider for Lot 2 will be expected to work with the provider of Lot 1 on release management for the learning packages.
All courses will be created bilingually in Welsh and English the buyer will provide content in both English and Welsh.
All resources to be created to buyer specified accessibility requirements.
Section III: Legal, economic, financial and technical information
The minimum requirement for the qualification stage is that bidders have an Acid-Test ratio of no less than 1. Further details are to be found on the application and procurement documents.
Section IV: Procedure
Section VI: Complementary information
12 months in advance of contract renewal.
Lot 2 BOSS learning package creation;
This procurement will be an open procedure and is being led by the Welsh Government to appoint a supplier for each lot. This may be the same supplier for each lot.
Welsh Government intend to use eTenderWales to administer the procurement. All communications will be sent via eTenderWales.
References for eTenderWales are as follows:
Project: project_41922 - C328/2019/2020 BOSS Learning management system support and development
ITT: itt_76620 - C328/2019/2020 BOSS Qualification for both lots
ITT: itt_76798 - C328/2019/2020 BOSS Lot 1
ITT: itt_76800 - C328/2019/2020 BOSS Lot 2
Note: the authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=94814
Under the terms of this contract the successful supplier(s) will be required to deliver community benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The community benefits included in this contract are:
Community Benefits in a procurement context is about ensuring that wider social and economic issues are taken into account when tendering contracts, to maximise the investment as widely as possible. The client is committed to delivering community benefits throughout Wales via its sourcing activity.
Community benefits will be a non-core requirement and will not form part of the evaluation criteria. However, submission of a non-core community benefits proposal will be a condition of a compliant bid.
Non-core community benefits proposals should be planned on a cost-neutral basis.
The successful bidder will be required to implement the community benefits proposals once agreed with the client.
Further information about community benefits can be found in the procurement documents.
The buyer considers that this contract is suitable for consortia.