We are happy to announce that the new version of the TED portal is going live on 29.01.2024 (indicative date - to be confirmed!) Interested in discovering the new functionalities, improvements and impact on the users? We invite you to visit our article and find out more about the main new changes and functionalities.
There are some bugs affecting the way eForms notices are displayed. We are working on solving the problem. In the meanwhile, please check our dedicated page for more information and guidance.
EU solidarity with Ukraine
Prozorro+: Ukrainian public procurement platform
Registration is open for our 4th Workshop with TED reusers, on the 14th of December 2023
Germany-Frankfurt am Main: Mystery Shopping Activities in Insurance Services and Occupational Pensions
Section I: Contracting authority
Section II: Object
Mystery Shopping Activities in Insurance Services and Occupational Pensions
To procure, upon request, the delivery of mystery shopping activities in financial services within EIOPA’s remit in the European Union and in the countries of the European Economic Area.
The services will be provided from the contractor’s premises, remotely and with mystery shopping visits. See internet address provided in Section I.3).
See internet address provided in Section I.3).
EU operational appropriations.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
Online, via videoconference call.
Section VI: Complementary information
The procurement documents (including tender specifications) and additional documents (including questions and answers) will be available at the following web address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=10245
Interested parties are invited to register via the website. They will then be notified by the online public procurement system of any updates available for this invitation to tender. Parties not registered on the site are requested to consult it regularly. EIOPA cannot be held responsible should tenderers not be aware of any additional information on this invitation to tender given on this website. The website will be updated regularly: it is the responsibility of tenderers to check for any updates and modifications during the tendering period.
Additional information on contract terms, contract renewals, conditions for participation, minimum levels of capacity required, total estimated contract volume, etc. can be found in the tender specifications available on the aforementioned website. No paper version will be issued. During the three years following conclusion of the initial contract, the contracting authority will be able to use the negotiated procedure without prior publication of a contract notice for new services involving the repetition of similar services assigned to the party(ies) awarded this contract by the contracting authority.
If you believe that there was maladministration, you may lodge a complaint to the European Ombudsman within 2 years of the date when you became aware of the facts on which the complaint is based (see http://www.ombudsman.europa.eu).