Suministros - 480086-2019

11/10/2019    S197

Norway-Bergen: Ticket-issuing machines

2019/S 197-480086

Periodic indicative notice – utilities

This notice is a periodic indicative notice only


Legal Basis:
Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses
Official name: Hordaland fylkeskommune/Skyss
National registration number: 938 626 367
Postal address: postboks 7900
Town: Bergen
NUTS code: NO051 Hordaland
Postal code: 5020
Country: Norway
Contact person: Bjørn Erik Linde
Telephone: +47 99716683
Internet address(es):
Main address:
Address of the buyer profile:
Additional information can be obtained from the abovementioned address
I.6)Main activity
Urban railway, tramway, trolleybus or bus services

Section II: Object

II.1)Scope of the procurement

Stop System for the Sale of Tickets at the Light Rail Stops Along the Light Rail in Bergen

Reference number: SKYSS/19/30
II.1.2)Main CPV code
30144200 Ticket-issuing machines
II.1.3)Type of contract
II.1.4)Short description:

Skyss is considering to replace the current ticket machines in Bergen. Skyss would, thus like information from potential suppliers on what systems can be delivered for this.

Skyss draws attention to the fact that the information gathered in this process can be shared with other public transport companies.

II.1.5)Estimated total value
Value excluding VAT: 7 500 000.00 NOK
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
22459000 Tickets
30123100 Ticket-validation machines
42991230 Ticket printers
63512000 Sale of travel tickets and package tours services
II.2.3)Place of performance
NUTS code: NO051 Hordaland
Main site or place of performance:


II.2.4)Description of the procurement:

Skyss is considering to replace the current ticket machines in Bergen. Skyss would, thus like information from potential suppliers on what systems can be delivered for this.

Paramount requirements for the hardware.

We envisage that the system for selling tickets at the light rail stops must have the following basic qualities:

— physically located at the light rail stops,

— dimensioned to be positioned at a stop,

— suppliers ought to specify weather resistance at component level.

Payment systems:

We envisage that the product must be able to handle the following payment systems:

— bank card, including support for contactless cards,

— the system will not be required to handle cash payments.

The customer's travel document/ticket.

The system must be able to produce a travel document for customers.

As a starting point we envisage that the system must, therefore, print out a physical ticket that can be shown upon request, which involves the system having a printer.

The current system for ticketing supports the production and reading of smart cards. Skyss is considering to phase this out. Suppliers are nonetheless asked to specify whether the system supports this technology.

Universal design.

The system must fulfil the minimum requirements for universal design, and must fulfil the following standards:

— CEN/TS 15291:2006,

— NS-EN 1332 -1:2009,

— NS-EN 1332-2:1998,

— NS-EN 1332-3:2008,

— NS-EN 1332-4:2007,

— NS-EN 1332-5:2006,

— NS-EN ISO 9241-20:2009,

— ISO 20282-1:2006,

— ISO/TS 20282-2:2006,

— ISO/TR 22411:2008.

Paramount requirements for the software.

The system must support the sale of single tickets in various categories within a single zone (e.g. child, adult and reduced rate).


The system must generate sales data for a data warehouse (overview of the number of sold tickets, date and category, etc.).


It must be possible to carry out a settlement and balancing in accordance with the current rules.


The system must include an administration interface in order to show the status of the different machines (online/offline, software version, etc.). We would like feedback on what can be offered.


We envisage that communication can go via a fibre network or mobile data.

Procurement — delivery alternative:

Skyss would like feedback from suppliers who can deliver a complete system and suppliers who can deliver parts of the system. For example:

A. The supplier only delivers hardware for ticket machines. In this scenario, the hardware must include an Android unit;

B. The supplier delivers hardware and software for ticket sales.

There will be the following requirements for this solution:

It must be possible to integrate the system with Entur's API for storing tickets (national provision stock), and to obtain prices and products (the price and product module), as well as to obtain QR codes for tickets.

II.2.14)Additional information


Skyss would like suppliers to indicate the price level of the offered systems. This is to include what drives the prices for the choice of different systems.

II.3)Estimated date of publication of contract notice:

Section IV: Procedure

IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

Section VI: Complementary information

VI.3)Additional information:
VI.5)Date of dispatch of this notice: