Servicios - 541526-2018

08/12/2018    S237    - - Servicios - Anuncio de licitación - Procedimiento abierto 

Reino Unido-Norwich: Servicios de telecomunicaciones

2018/S 237-541526

Anuncio de licitación

Servicios

Legal Basis:

Directiva 2014/24/UE

Apartado I: Poder adjudicador

I.1)Nombre y direcciones
The Minister for the Cabinet Office acting through Crown Commercial Service (CCS)
Rosebery Court, St Andrews Business Park
Norwich
NR7 0HS
Reino Unido
Teléfono: +44 3450103503
Correo electrónico: supplier@crowncommercial.gov.uk
Código NUTS: UK

Direcciones de internet:

Dirección principal: https://www.gov.uk/ccs

Dirección del perfil de comprador: https://crowncommercialservice.bravosolution.co.uk

I.2)Información sobre contratación conjunta
El contrato es adjudicado por una central de compras
I.3)Comunicación
Acceso libre, directo, completo y gratuito a los pliegos de la contratación, en: https://crowncommercialservice.bravosolution.co.uk
Puede obtenerse más información en la dirección mencionada arriba
Las ofertas o solicitudes de participación deben enviarse por vía electrónica a: https://crowncommercialservice.bravosolution.co.uk
Las ofertas o solicitudes de participación deben enviarse a la dirección mencionada arriba
I.4)Tipo de poder adjudicador
Ministerio o cualquier otra autoridad nacional o federal, incluidas sus delegaciones regionales o locales
I.5)Principal actividad
Otra actividad: Public Procurement

Apartado II: Objeto

II.1)Ámbito de la contratación
II.1.1)Denominación:

Network Services 2

Número de referencia: RM3808
II.1.2)Código CPV principal
64200000
II.1.3)Tipo de contrato
Servicios
II.1.4)Breve descripción:

The framework is for the provision of telecommunications and network services and can be used by the whole of the UK public sector and their associated bodies and agencies, the voluntary sector, charities and/or other private organisations acting as managing agents or procuring on behalf of the public sector delivering services of a public nature. The following services will be made available under 13 lots: data access; local connectivity; traditional telephony; inbound telephony; IP telephony; mobile voice and data; paging and alerting; video conferencing; audio conferencing; unified communications; radio; security and surveillance; and contact centres. The scope includes: services which provide the main functionality of a lot; associated technology, equipment and solutions and optional goods and services that enhance, supplement or support the delivery of the services; and services delivered over the public internet, private networks, the PSN and/or the HSCN. See VI.3) and bid pack.

II.1.5)Valor total estimado
Valor IVA excluido: 5 000 000 000.00 GBP
II.1.6)Información relativa a los lotes
El contrato está dividido en lotes: sí
Pueden presentarse ofertas para todos los lotes
Número máximo de lotes que pueden adjudicarse a un único licitador: 13
II.2)Descripción
II.2.1)Denominación:

Data Access Services

Lote nº: 1
II.2.2)Código(s) CPV adicional(es)
31000000
31700000
31710000
31712000
31712111
32000000
32200000
32260000
32270000
32322000
32400000
32410000
32412000
32412100
32412110
32413000
32413100
32415000
32416000
32418000
32420000
32421000
32425000
32426000
32427000
32428000
32430000
32500000
32530000
32531000
32570000
32571000
32572100
32572200
32572300
32573000
32580000
32581000
32581100
32581110
32581120
32581130
45000000
45214320
45300000
45310000
45314000
45314200
45314300
48000000
48200000
48210000
48214000
48216000
48219000
48219100
48219500
48800000
48820000
48821000
50000000
50300000
50310000
50312300
50312310
50312320
64000000
64200000
64210000
64214000
64214100
72000000
72200000
72224000
72225000
72253000
72253100
72300000
72310000
72315000
72315100
72315200
72400000
72410000
72411000
72700000
72720000
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 1 Data Access Services, including Wide Area Networks (WAN) is for the provision of connectivity services enabling site-to-site or site-to-cloud interconnectivity.

The Primary Services are:

a) Wide area connectivity for the provision of a managed or unmanaged point-to-point data-only connection.

b) Wide area connectivity for the provision of a managed or unmanaged point-to-internet/cloud data-only connection

The scope of this Lot includes technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 1, including but not limited to:

a) design, survey, build, management, support and maintenance for Lot 1 services;

b) unmanaged dark connectivity;

c) terrestrial, fibre, wireless and satellite solutions;

d) data networking equipment;

e) software-defined networking (SD WAN);

F) individual or multiple data connectivity circuits;

g) connectivity to support voice services (e.g. PSTN and IP;)

h) network related security and access control solutions including but not limited to provision of security equipment;

i) domain name resolution services;

j) support for classes and/or qualities of service (COS/QOS) and flexible bandwidth option;and

k) closed user groups and virtual private networks;

l) Internet Service Providers (ISP) and Internet services & gateways, including;

i) internet access, transit and ISP peering solutions

ii) broadband routing and performance monitoring tools (including user self-test speed detection and reporting)

iii) home and teleworker service packages, including remote access solutions

vi) e-mail and website services as part of ISP service

v) co-location and hosting – but only as part of ISP service

vi) on-line storage as part of ISP service (i.e.; not SAN solutions or components)

The Ancillary Services for this Lot 1 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to ten (10) years (120 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Local Connectivity Services

Lote nº: 2
II.2.2)Código(s) CPV adicional(es)
32000000
32200000
32260000
32270000
32322000
32400000
32410000
32411000
32412000
32412100
32412110
32412120
32413000
32413100
32415000
32416000
32416100
32418000
32420000
32421000
32423000
32424000
32425000
32426000
32427000
32428000
32570000
32571000
32572100
32572200
32572300
32573000
32580000
32581000
32581100
32581110
32581120
32581130
45000000
45214320
45300000
45310000
45314000
45314300
48000000
48200000
48210000
48214000
48216000
48219000
48219100
48219500
48800000
48820000
48821000
50000000
50300000
50310000
50312300
50312310
50312320
72000000
72200000
72224000
72225000
72253000
72253100
72300000
72310000
72315000
72315100
72315200
72700000
72710000
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 2 Local Connectivity Services, is for the provision of single site connectivity services, including local area networks (LAN) enabling interconnectivity

The Primary Services are;

a) Local area network (LAN) connectivity services, constrained to a single site, multiple sites in the same locale, campus sites and metropolitan area sites enabling a user to consume a locally hosted service

b) Local connectivity services to connect an end user device to a local service.

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 2, including but not limited to;

a) design, survey, build, management, support and maintenance for Lot 2 Services;

b) wired and/or wireless solutions;

c) local area network (LAN) equipment and/or cabling and/or storage area network (SAN) equipment;

d) LAN power solution and managed equipment room;

e) local infrastructure audit and/or testing services (such as asset management tools);

f) environmental and local access control solution;

g) specialist security and/or operational management and/or monitoring solutions, including cloud based solutions; and

h) optimal equipment operation services (such as air conditioning, fire suppression and power consumption management).

The Ancillary Services for this Lot 2 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to ten (10) years (120 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Traditional Telephony Services

Lote nº: 3
II.2.2)Código(s) CPV adicional(es)
32000000
32300000
32340000
32342000
32342440
32344000
32400000
32420000
32428000
32500000
32510000
32520000
32521000
32522000
32523000
32524000
32540000
32541000
32542000
32543000
32544000
32545000
32546000
32546100
32550000
32551000
32551100
32551200
32551300
32551400
32551500
32552000
32552100
32552110
32552120
32552130
32552140
32552150
32552160
32552310
32552320
32552330
32552600
32570000
32571000
32572000
32572100
32572200
32572300
32573000
45000000
45300000
45310000
45314000
45314100
45314120
45314200
45314300
50000000
50300000
50330000
50331000
50332000
50334000
50334100
50334110
50334120
50334130
50334140
50334200
50334400
51000000
51300000
51340000
64000000
64200000
64210000
64211000
64211100
64213000
64214000
64214200
64214400
64220000
64227000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 3 is for the provision of traditional telephony, enabling voice services

The Primary Services are;

a) Voice services enabling a Buyer’s local traditional telephony equipment to be connected to the PSTN, enabling a user to make and receive telephone calls.

b) The ability to connect local exchange equipment to a Telco carrier exchange enabling a user to make and receive telephone calls.

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 3, including but not limited to;

a) design, survey, build, management, support and maintenance for Lot 3 services;

b) the adoption/on-boarding and management/maintenance of existing legacy equipment estates;

c) the transitioning from existing legacy equipment estates into a new solution

d) traditional voice connectivity (ISDN2, ISDN30 and analogue and digital exchange lines);

e) session initiation protocol (SIP) trunks;

f) voice call packages (including voice minutes, volume packages); and

g) direct dial in (DDI) ranges

The Ancillary Services for this Lot 3 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Inbound Telephony Services

Lote nº: 4
II.2.2)Código(s) CPV adicional(es)
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 4 is for the provision of inbound telephony services, enabling call management services.

The Primary Services are;

a) Inbound call management services for contact centre functionality

b) The ability to provide a Buyer with a non-geographic number; and deliver all calls to that number to the Buyer’s nominated location

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 4, including but not limited to;

a) design, survey, build, management, support and maintenance for Lot 4 services

b) Non-geographic numbers such as:

i) 03xx number services

ii) 05xx number services

iii) 08xx number services

iv) 09xx number services

The Ancillary Services for this Lot 4 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to ten (10) years (120 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

IP Telephony Services

Lote nº: 5
II.2.2)Código(s) CPV adicional(es)
32000000
32300000
32340000
32342000
32342440
32344000
32344110
32500000
32510000
32520000
32521000
32522000
32523000
32524000
32540000
32541000
32542000
32543000
32544000
32545000
32546000
32546100
32550000
32551000
32551100
32551200
32551300
32551400
32551500
32552000
32552100
32552110
32552120
32552130
32552140
32552150
32552160
32552310
32552320
32552330
32552600
32570000
32571000
32572000
32572100
32572200
32572300
32573000
45000000
45214320
45300000
45310000
45314000
45314100
45314200
45314300
48000000
48500000
48510000
48512000
50000000
50300000
50330000
50331000
50332000
50334000
50334100
50334110
50334120
50334130
50334140
50334200
50334400
51000000
51300000
51340000
64000000
64200000
64210000
64211000
64211100
64213000
64214000
64214200
64214400
64215000
64220000
64227000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 5 IP Telephony Solution, is for the provision of end-to-end IP telephony services with the ability to connect to the PSTN.

The Primary Services are:

a) Internet Protocol (IP) telephony services with the ability to make and receive telephone calls by the transmission of voice over an IP based network service, including breakout to PSTN

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 5, including but not limited to:

a) design, survey, build, management, support and maintenance for Lot

5 services;

b) Internet Protocol (IP) telephony services with the ability to make and

Receive multimedia messaging over an IP based network service;

c) voice call packages (including voice minutes, volume packages);

d) direct dial in (DDI) ranges;

e) authentication and access management;

f) interconnection gateways to traditional PSTN call delivery services;

g) contact centre functionality and features for the use of Buyer

Employees only, including but not limited to:

i. Speech recognition software.

ii. Automated call distribution (ACD) functionality, including intelligent

Contact routing (ICR), enhanced queuing and transfer.

iii. Intelligent voice response (IVR) solutions involving provision of

Automated call routing using speech recognition software

iv. Other specialist administrative and reporting tools.

v. Call Recording and quality management solutions that record calls

Either for training, development purposes and/or for compliance

Are also to be considered as within scope of this Lot.

The Ancillary Services for this Lot 5 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a

Further Competition the maximum Call-Off Contract will not exceed

Five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with

The Further Competition Procedure the maximum Call-Off Contract

Period will not exceed a maximum Contract Period of up to seven (7)

Years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Mobile Voice and Data Services

Lote nº: 6
II.2.2)Código(s) CPV adicional(es)
31000000
31700000
31710000
31712000
31712111
32000000
32200000
32250000
32251000
32251100
32252000
32252100
32252110
32570000
32571000
32572000
32572100
32572200
32572300
32573000
64000000
64200000
64210000
64212000
64212100
64212200
64212300
64212400
64212500
64212600
64212700
64212900
64216000
64216100
64216110
64216120
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 6 is for the provision of mobile voice and/or data services.

The Primary Services are;

a) Mobile services with the ability to make and receive voice calls from a compatible handheld mobile device, outside of a building

b) Mobile services with the ability to send and receive data from a compatible handheld mobile device, outside of a building.

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 6, including but not limited to:

a) Design, survey, build, management, support and maintenance for Lot 6 Services;

b) The ability to send and receive short message service (SMS);

c) Voicemail services;

d) Mobile data connectivity;

e) Mobile e-mail services (push and pull);

f) Mobile data applications and value added mobile services; and

g) Mobile device management (MDM), including the administration of mobile devices, such as smartphones, tablets and laptops when linked to a corporate network.

The Ancillary Services for this Lot 6 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Supplier is required to provide mobile devices to a Buyer, those mobile devices will be provided unlocked; or will be unlocked at no additional Charge to that Buyer at least thirty (30) days prior to the expiry or termination of the Call-Off Contract.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed three (3) years (36 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to three (3) years (36 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Paging and Alerting Services

Lote nº: 7
II.2.2)Código(s) CPV adicional(es)
31000000
31700000
31710000
31712000
31712111
32000000
32300000
32340000
32344000
32344100
32344220
32500000
32570000
32571000
32572000
32572100
32572200
32572300
32573000
64000000
64200000
64220000
64223000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 7 Paging and Alerting Services, is for the provision of a range of paging and mobile messaging services

The Primary Services are;

a) Paging and alerting services with the ability to provide and users receive, a tone, numeric or word based alert

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 7, including but not limited to:

a) design, survey, build, management, support and maintenance for Lot 7 service;

b) bureau services; and

c) local and/or national and/or international coverage

The Ancillary Services for this Lot 7 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Video Conferencing Services

Lote nº: 8
II.2.2)Código(s) CPV adicional(es)
32000000
32200000
32230000
32232000
32320000
32322000
32324000
32324100
32324200
32324300
32330000
32340000
32350000
32351000
32351200
32500000
32570000
32571000
32572000
32572100
32572200
32572300
32573000
45000000
45214320
45300000
45310000
45314000
45314300
48000000
48500000
48510000
48515000
50000000
50300000
50340000
50343000
51000000
51300000
51310000
51314000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 8 Video Conferencing Services, is for the provision of traditional and IP based video conferencing services.

The Primary Services are:

a) Video conferencing services with the ability to call, connect and

Share audio-visual communications with another compatible video

Device over any distance in real time.

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 8, including but not limited to:

a) design, survey, build, management, support and maintenance for

Lot 8 services;

b) related consultancy and training services to optimise performance

Or otherwise improve operations;

c) related software management tools (including performance

Enhancing software and software based clients to extend reach

And interoperability of the Services);

d) conference recording and quality/usage analysis tools;

e) self serve and/or fully managed service; and

f) supplementary services and/or peripheral equipment, including:

i) test and analysis tools

ii) security access products

iii) collaboration tools

iv) call recording and playback

v) transcribing/translation services

The Ancillary Services for this Lot 8 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a

Further Competition the maximum Call-Off Contract will not exceed

Five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with

The Further Competition Procedure the maximum Call-Off Contract

Period will not exceed a maximum Contract Period of up to seven

(7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Audio Conferencing Services

Lote nº: 9
II.2.2)Código(s) CPV adicional(es)
32000000
32500000
32570000
32571000
32572000
32572100
32572200
32572300
32573000
45000000
45214320
45300000
45310000
45314000
45314300
50000000
50300000
50340000
50342000
64000000
64200000
64220000
64224000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 9 Audio Conferencing Services, is for the provision of traditional and IP based audio conferencing services

The Primary Services are;

a) Audio conferencing services with the ability to set up an audio only conference on demand

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 9, including but not limited to:

a) design, survey, build, management, support and maintenance for Lot 9 services;

b) call recording and quality/usage analysis tools; and

c) self serve and/or fully managed services; supplementary services and/or peripheral equipment, including:

i) test and analysis tools

ii) security access products

iii) collaboration tools

iv) call recording and playback

v) transcribing/translation services

The Ancillary Services for this Lot 9 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Unified Communications

Lote nº: 10
II.2.2)Código(s) CPV adicional(es)
31000000
31700000
31710000
31712000
32000000
32200000
32230000
32232000
32250000
32251000
32252000
32300000
32320000
32322000
32324000
32330000
32340000
32342000
32344000
32350000
32351000
32400000
32410000
32417000
32500000
32510000
32520000
32521000
32522000
32523000
32524000
32540000
32541000
32543000
32544000
32545000
32546000
32550000
32551000
32552000
32552100
32552120
32552130
32552150
32552600
32570000
32571000
32572000
32573000
45000000
45300000
45310000
45314000
48000000
48500000
48510000
48512000
48515000
50000000
50300000
50330000
50331000
50332000
50334000
50340000
50342000
50343000
51000000
51300000
51310000
51314000
51340000
64000000
64200000
64210000
64211000
64212000
64212100
64212200
64212300
64212400
64212500
64212600
64212700
64212900
64213000
64214000
64215000
64216000
64220000
64224000
64227000
72000000
72200000
72224000
72225000
72253000
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 10 is for the provision of Unified Communications solutions to provide a consistent user interface across a range of end-user devices

The Primary Services are;

a) Unified communications products and related services that

Integrate several messaging and/or voice/video/data applications

Together and present user access (including reporting aspects) of

Such tools via a common interface.

b) A consistent user interface across multiple devices providing a

Cohesive end user experience in accessing two or more of the

Primary Services from the following Lots:

Lot 5: IP Telephony Solutions.

Lot 6: Mobile Voice & Data Services

Lot 8: Video Conferencing Services

Lot 9: Audio Conferencing Services

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 10, including but not limited to:

a) design, survey, build, management, support and maintenance for

Lot 10 services;

b) access realtime and non-real time communication services;

c) fixed and/or mobile voice services;

d) email and messaging;

e) paging, alerts and radio;

f) audio & video conferencing services;

g) collaboration tools and integration services; and

h) training

The Ancillary Services for this Lot 10 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a

Further Competition the maximum Call-Off Contract will not exceed

Five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance

With the Further Competition Procedure the maximum Call-Off

Contract Period will not exceed a maximum Contract Period of up

To seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Radio Services

Lote nº: 11
II.2.2)Código(s) CPV adicional(es)
31000000
31700000
31710000
31712000
31712111
32000000
32200000
32220000
32221000
32230000
32233000
32236000
32237000
32300000
32340000
32344000
32344100
32344200
32344210
32344220
32344230
32344240
32344250
32344260
32344270
32344280
32400000
32410000
32418000
32570000
32571000
32572000
32572100
32572200
32572300
32573000
45000000
45300000
45310000
45312000
45312330
50000000
50300000
50330000
50333000
50333100
50333200
51000000
51300000
51310000
51311000
51330000
64000000
64200000
64220000
64225000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 11 is for the provision of voice services over a radio communications systems

The Primary Services are;

a) A voice communication solution utilising UHF, and/or VHF radio frequency bands

b) The ability to transmit and receive from a central operator console a voice communication over the allocated frequency to a hand held device, push to talk release to listen, outside of a building

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 11, including but not limited to:

a) design, survey, build, management, support and maintenance for Lot 11 services

b) mobile radio and two-way transceiver

c) point to point and/or point to multipoint

d) supply, installation and, maintenance

e) secure radio and support equipment

f) commodity and/or managed service

g) professional mobile radio (PMR) (known in UK as private radio)

h) compliance with any prevailing radio standards, including TETRA

i) closed user groups

The Ancillary Services for this Lot 11 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Security and Surveillance Services

Lote nº: 12
II.2.2)Código(s) CPV adicional(es)
31000000
31700000
31710000
31712000
31712111
31712113
32000000
32200000
32230000
32231000
32234000
32235000
32240000
32300000
32320000
32323000
32323100
32323300
32323400
32323500
32360000
32400000
32440000
32441000
32441100
32441200
32500000
32550000
32552600
32570000
32571000
32572000
32572100
32572200
32572300
32573000
35000000
35100000
35120000
35121000
35121100
35121300
35121700
35121800
35123000
35123100
35123400
35123500
35125000
35125100
35125110
35125300
45000000
45214320
45300000
45310000
45311000
45312000
45312200
45312310
45314000
45314300
45316000
45316100
48000000
48300000
48310000
48314000
48500000
48510000
48512000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 12 Security and Surveillance Services is the provision of CCTV and physical security monitoring services; including but not limited to:

The Primary Services are;

a) Services to access in real time audio and video activities regarding the security of premises, internal and external

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 12, including but not limited to:

a).design, survey, build, management, support and maintenance for Lot 12 services

b) traditional and IP based CCTV services;

c) access control; remote door opening; automated gates and barriers;

d) image recording and archiving;

e) image recognition applications;

f) alarms and security monitoring;

d) supply of software; management; test and analysis tools; and

e) CCTV as a service

The Ancillary Services for this Lot 12 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

This Lot EXCLUDES the provision of personnel.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional
II.2)Descripción
II.2.1)Denominación:

Contact Centre Services

Lote nº: 13
II.2.2)Código(s) CPV adicional(es)
32000000
32300000
32340000
32342000
32342440
32344000
32344110
32500000
32510000
32520000
32521000
32522000
32523000
32524000
32540000
32541000
32542000
32543000
32544000
32545000
32546000
32546100
32550000
32551000
32551100
32551200
32551300
32551400
32551500
32552000
32552100
32552110
32552120
32552130
32552140
32552150
32552160
32552310
32552320
32552330
32552600
32570000
32571000
32572000
32572100
32572200
32572300
32573000
45000000
45214320
45300000
45310000
45314000
45314100
45314200
45314300
48000000
48500000
48510000
48512000
50000000
50300000
50330000
50331000
50332000
50334000
50334100
50334110
50334120
50334130
50334140
50334200
50334400
51000000
51300000
51340000
64000000
64200000
64210000
64213000
64214000
64214200
64214400
64215000
64220000
64227000
72000000
72200000
72224000
72225000
72253000
72253100
II.2.3)Lugar de ejecución
Código NUTS: UK
II.2.4)Descripción del contrato:

Lot 13 Contact Centre Services is the provision of call/contact centre services,for the use of Buyer employees only including but not limited to:

The Primary Services are;

a) The ability to make outbound contact and respond to an incoming contact and route the contact to a predefined destination

The scope of this Lot includes the technology, equipment and solutions that may be required in the delivery of the Primary Services of this Lot 13, including but not limited to:

a) survey, build, management, support and maintenance for Lot 13 services,

b) supply/support as equipment, commodity and managed services;

c) omnichannel customer experience platform;

d) customer experience management software;

e) DDI and NGN ranges;

f) messaging services;

g) integration with the Buyer’s existing telephony platform;

h) interactive voice response (IVR):

i) specialist administrative and reporting tools;

j) automated call distribution (ACD);

k) intelligent contact routing;

l) automatic speech recognition and associated technologies;

m) take back and transfer;

n) intelligent queuing;

o) enhanced routing; and

p) calls/email/web/social media integration

The Ancillary Services for this Lot 13 are optional Services that enhance or otherwise supplement or support the delivery and/or the functionality of the Primary Services and will be set out by the Supplier in their catalogue Service Offers or responses to a Further Competition.

This Lot EXCLUDES the provision of personnel.

Where the Buyer’s requirement spans more than one Lot they may conduct their competition across more than one Lot.

Buyers will be able to award specific Call-Off Contracts through two order procedures including direct award from catalogue and Further Competition.

i) When a Call-Off Contract is awarded by a Buyer without holding a Further Competition the maximum Call-Off Contract will not exceed five (5) years (60 months).

ii) When a Call-Off Contract is awarded by a Buyer in accordance with the Further Competition Procedure the maximum Call-Off Contract Period will not exceed a maximum Contract Period of up to seven (7) years (84 months).

Both order procedures allow the Buyer to decide the Initial Period and Extension Period provided that the total Call-Off Contract Period does not exceed the maximum permitted.

The conclusion of Framework Contract(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by Buyers using the Framework Contract in order to award specific Call-Off Contracts.

II.2.5)Criterios de adjudicación
El precio no es el único criterio de adjudicación, y todos los criterios figuran únicamente en los pliegos de la contratación
II.2.6)Valor estimado
II.2.7)Duración del contrato, acuerdo marco o sistema dinámico de adquisición
Duración en meses: 48
Este contrato podrá ser renovado: no
II.2.10)Información sobre las variantes
Se aceptarán variantes: no
II.2.11)Información sobre las opciones
Opciones: no
II.2.12)Información sobre catálogos electrónicos
II.2.13)Información sobre fondos de la Unión Europea
El contrato se refiere a un proyecto o programa financiado con fondos de la Unión Europea: no
II.2.14)Información adicional

Apartado III: Información de carácter jurídico, económico, financiero y técnico

III.1)Condiciones de participación
III.1.1)Habilitación para ejercer la actividad profesional, incluidos los requisitos relativos a la inscripción en un registro profesional o mercantil
III.1.2)Situación económica y financiera
Criterios de selección indicados en los pliegos de la contratación
III.1.3)Capacidad técnica y profesional
Criterios de selección indicados en los pliegos de la contratación
III.1.5)Información sobre contratos reservados
III.2)Condiciones relativas al contrato
III.2.1)Información sobre una profesión concreta
III.2.2)Condiciones de ejecución del contrato:
III.2.3)Información sobre el personal encargado de la ejecución del contrato

Apartado IV: Procedimiento

IV.1)Descripción
IV.1.1)Tipo de procedimiento
Procedimiento abierto
IV.1.3)Información sobre un acuerdo marco o un sistema dinámico de adquisición
El anuncio se refiere al establecimiento de un acuerdo marco
Acuerdo marco con varios operadores
IV.1.4)Información sobre la reducción del número de soluciones u ofertas durante la negociación o el diálogo
IV.1.6)Información sobre la subasta electrónica
IV.1.8)Información acerca del Acuerdo sobre Contratación Pública
El contrato está cubierto por el Acuerdo sobre Contratación Pública: sí
IV.2)Información administrativa
IV.2.1)Publicación anterior referente al presente procedimiento
Número de anuncio en el DO S: 2018/S 068-150950
IV.2.2)Plazo para la recepción de ofertas o solicitudes de participación
Fecha: 31/01/2019
Hora local: 12:00
IV.2.3)Fecha estimada de envío a los candidatos seleccionados de las invitaciones a licitar o a participar
IV.2.4)Lenguas en que pueden presentarse las ofertas o las solicitudes de participación:
Inglés
IV.2.6)Plazo mínimo durante el cual el licitador estará obligado a mantener su oferta
Duración en meses: 6 (a partir de la fecha declarada de recepción de ofertas)
IV.2.7)Condiciones para la apertura de las plicas
Fecha: 31/01/2019
Hora local: 12:01

Apartado VI: Información complementaria

VI.1)Información sobre la periodicidad
Se trata de contratos periódicos: no
VI.2)Información sobre flujos de trabajo electrónicos
VI.3)Información adicional:

CCS expressly reserves the right (i) not to conclude a Framework Contract as a result of the procurement process commenced by the publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the procurement and in no circumstances will CCS be liable for any costs incurred by the bidders in relation to this procurement. If CCS decides to enter into Framework Contracts with the successful bidders, this does not mean that there is any guarantee of subsequent specific Call-Off Contracts being awarded. Any expenditure, work or effort undertaken prior to the conclusion of a Framework Contract is accordingly a matter solely for the commercial judgement of bidders.

Any specific contracts awarded under this Framework Contract will form a separate Call-Off Contract between the successful bidder and the Buyer. CCS and Buyers utilising the Framework Contract reserve the right to use any electronic portal for the purpose of administering the Framework Contract and any specific Call-Off Contracts awarded under the Framework Contract.

The duration of this Framework Contract will be a maximum of 48 months, formed of an initial period of 36 months with the option to extend for a period or periods up to a maximum of 12 months (e.g. 36 +12 months).

The value provided in Section II.1.5 is only an estimate. CCS cannot guarantee to bidders any business through this Framework Contract.

As part of this Contract Notice the following documents can be accessed on the Contracts Finder website:

1) Contract Notice Transparency Information for the Framework Contract;

2) Contract Notice Authorised Buyer List;

3) Rights Reserved for CCS Framework.

Go to URL: https://www.contractsfinder.service.gov.uk/Notice/a05522a4-3ef9-4cb5-a3ea-f5853173a9b7

Registering for access:

This procurement will be managed electronically via the BravoSolution eSourcing tool. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the BravoSolution portal for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal.

To register, you will need to:

1) Go to the URL: https://crowncommercialService.bravosolution.co.uk

2) Select the link "I am a new supplier user";

3) Read and agree to the portal user agreement;

4) Complete the registration form, providing information including:

— the full legal name of your organisation,

— your company registration number,

— your DUNS number — a unique nine-digit number provided to organisations free of charge by Dun and Bradstreet,

— user and contact details.

Once you have registered on the BravoSolution eSourcing tool, you will be able to express your interest in this specific procurement. Your registered user will receive a notification email to alert them once this has been done.

Note: If you require additional users from your organisation to see the Invitation to Tender (ITT), do not repeat the above process as this will create a new separate organisation account; instead the registered user can add additional users to the existing supplier organisation account via "User Management" > Manage Users" > "Users" > "Create".

Expressing an interest:

To express your interest in this procurement:

1) Login to the BravoSolution eSourcing Suite portal:

https://crowncommercialService.bravosolution.co.uk

2) On the dashboard select the link ITTs Open to All Suppliers;

3) On the "ITTs Open to All Suppliers" webpage you will see one or more procurements listed, click on the procurement name you wish to access;

4) Click on Express Interest at the top of the next screen;

5) You can now access the published documents in the BravoSolution portal.

For assistance please contact the eSourcing Help-desk operated by BravoSolution by email at help@bravosolution.co.uk or call 0800 069 8630.

VI.4)Procedimientos de recurso
VI.4.1)Órgano competente para los procedimientos de recurso
Crown Commercial Service (CCS)
Rosebery Court
Norwich
NR7 0HS
Reino Unido
VI.4.2)Órgano competente para los procedimientos de mediación
VI.4.3)Procedimiento de recurso
VI.4.4)Servicio del cual se puede obtener información sobre el procedimiento de recurso
VI.5)Fecha de envío del presente anuncio:
05/12/2018