Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Digital Dictation, Speech Recognition and Outsourced Transcription
II.1.2)Main CPV code72212314 Voice recognition software development services
II.1.3)Type of contractServices
II.1.4)Short description:
NHS SBS are looking to create a framework agreement to support approved organisations with regard to their digital dictation, speech recognition and outsourced transcription requirements. The framework agreement will be divided into lots specific to digital dictation (Fixed and SaaS), speech recognition (Fixed and SaaS), outsourced transcription services and also a lot employing a combination of these services (combined solutions).
The framework agreement will provide approved organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. Software as a Service SaaS).
II.1.5)Estimated total valueValue excluding VAT: 60 000 000.00 GBP
II.1.6)Information about lotsThis contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.2)Additional CPV code(s)32332100 Dictating machines
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
Main site or place of performance:
II.2.4)Description of the procurement:
Lot 1a: digital dictation fixed. Capital purchase of hardware/software.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.2)Additional CPV code(s)32332100 Dictating machines
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Lot 1b: digital dictation software as a service (SaaS). No capital outlay, prices on a pay-as-you-go price per line cost or software subscription cost.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.2)Additional CPV code(s)32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48314000 Voice recognition software package
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Lot 2a: fixed = capital purchase of hardware/software.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.2)Additional CPV code(s)32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48314000 Voice recognition software package
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Lot 1b: speech recognition software as a service (SaaS). No capital outlay, prices on a pay-as-you-go price per line cost or software subscription cost.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.2)Additional CPV code(s)32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Any transcription that is undertaken off-site.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.2)Additional CPV code(s)32332100 Dictating machines
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48314000 Voice recognition software package
48317000 Word-processing software package
48900000 Miscellaneous software package and computer systems
48517000 IT software package
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Bidders shall need to be awarded a place on a minimum of 2 separate lots i.e. Lot 1: Digital Dictation, Lot 2: Speech Recognition and Lot 3: Outsourced Transcription, to be eligible to offer a combined solution to approved organisations via Lot 4, ideally to provide an ‘End to end’ process. If awarded only 2 separate lots, the bidder shall not be eligible to provide a solution which involves the lot to which they were not awarded unless a solution is provided in partnership with a bidder awarded that lot on the framework. To be awarded a place on Lot 4, Lots 1a and 1b shall count as 1 lot and Lots 2a and 2b shall count as 1 lot.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information