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510747-2019 - Competition

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Summary

2019-OJS209-510747-en
I.1.
Name and addresses
Official name: Enable Ireland Disability Services Ltd
National registration number: N/A
Postal address: 32F Rosemount Park Drive, Ballycoolin Road, Rosemount Business P
Town: Dublin
NUTS code: IE0 Ireland
Country: Ireland
Contact person: Ed Meagher
Telephone: +353 12184109
Internet address(es):
I.5.
Main activity
Health
II.1.1.
Title
Provision of IT Managed Services to Enable Ireland
Reference number: EI - IT Managed Services
II.1.2.
Main CPV code
72222300 Information technology services
II.1.3.
Type of contract
Services
II.1.5.
Estimated total value
Value excluding VAT: 750 000,00 EUR
II.1.6.
Information about lots
This contract is divided into lots: yes
II.2.1.
Title
IT Managed Services
Lot No: 1
II.2.2.
Additional CPV code(s)
48800000 Information systems and servers, 50312600 Maintenance and repair of information technology equipment, 72267100 Maintenance of information technology software, 72500000 Computer-related services, 72510000 Computer-related management services, 72540000 Computer upgrade services, 72590000 Computer-related professional services, 72600000 Computer support and consultancy services, 72610000 Computer support services, 72710000 Local area network services
II.2.3.
Place of performance
NUTS code: IE0 Ireland
II.2.6.
Estimated value
Value excluding VAT: 450 000,00 EUR
II.2.7.
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:
The initial contract award will include a 3-year support contract with the option to extend annually for up to a further 2 years.
II.2.1.
Title
On-Site Helpdesk Personnel
Lot No: 2
II.2.2.
Additional CPV code(s)
48800000 Information systems and servers, 50312600 Maintenance and repair of information technology equipment, 72267100 Maintenance of information technology software, 72500000 Computer-related services, 72510000 Computer-related management services, 72540000 Computer upgrade services, 72590000 Computer-related professional services, 72600000 Computer support and consultancy services, 72610000 Computer support services, 72710000 Local area network services
II.2.3.
Place of performance
NUTS code: IE Éire / Ireland
II.2.6.
Estimated value
Value excluding VAT: 300 000,00 EUR
II.2.7.
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:
The initial contract award will include a 3-year support contract with the option to extend annually for up to a further 2 years
IV.2.2.
Time limit for receipt of tenders or requests to participate
Date: 29/11/2019 Local time: 17:00
IV.2.4.
Languages in which tenders or requests to participate may be submitted
English
VI.5.
Date of dispatch of this notice
24/10/2019

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Notice

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2019-OJS209-510747-en
510747-2019 - CompetitionIreland-Dublin: Information technology services
OJ S 209/2019 29/10/2019
Contract notice
Services
Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1.
Name and addresses
Official name: Enable Ireland Disability Services Ltd
National registration number: N/A
Postal address: 32F Rosemount Park Drive, Ballycoolin Road, Rosemount Business P
Town: Dublin
NUTS code: IE0 Ireland
Country: Ireland
Contact person: Ed Meagher
Telephone: +353 12184109
Internet address(es):
I.3.
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156091&B=ETENDERS_SIMPLE
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156091&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted to the abovementioned address
I.4.
Type of the contracting authority
Body governed by public law
I.5.
Main activity
Health

Section II: Object

II.1.
Scope of the procurement
II.1.1.
Title
Provision of IT Managed Services to Enable Ireland
Reference number: EI - IT Managed Services
II.1.2.
Main CPV code
72222300 Information technology services
II.1.3.
Type of contract
Services
II.1.4.
Short description
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note:
Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service.
II.1.5.
Estimated total value
Value excluding VAT: 750 000,00 EUR
II.1.6.
Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2.
Description
II.2.1.
Title
IT Managed Services
Lot No: 1
II.2.2.
Additional CPV code(s)
48800000 Information systems and servers, 50312600 Maintenance and repair of information technology equipment, 72267100 Maintenance of information technology software, 72500000 Computer-related services, 72510000 Computer-related management services, 72540000 Computer upgrade services, 72590000 Computer-related professional services, 72600000 Computer support and consultancy services, 72610000 Computer support services, 72710000 Local area network services
II.2.3.
Place of performance
NUTS code: IE0 Ireland
Main site or place of performance: IRELAND.
II.2.4.
Description of the procurement
The services below are currently outsourced to an external service provider under a managed service contract. These services must be taken over ‘as is’ by the successful tenderer.
— national data centre,
— office 365,
— intranet,
— software support,
— citrix,
— system administration,
— network support,
— security services,
— data backups,
— support and maintenance services,
— service management.
In addition, this lot also includes the upgrade of the Enable Ireland data centre and the projects and services listed below:
— data centre upgrade,
— hardware upgrade,
— backup system replacement,
— migration to cloud,
— managed security incident and event management service (SIEM).
II.2.5.
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6.
Estimated value
Value excluding VAT: 450 000,00 EUR
II.2.7.
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:
The initial contract award will include a 3-year support contract with the option to extend annually for up to a further 2 years.
II.2.10.
Information about variants
Variants will be accepted: yes
II.2.11.
Information about options
Options: no
II.2.13.
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14.
Additional information
II.2.
Description
II.2.1.
Title
On-Site Helpdesk Personnel
Lot No: 2
II.2.2.
Additional CPV code(s)
48800000 Information systems and servers, 50312600 Maintenance and repair of information technology equipment, 72267100 Maintenance of information technology software, 72500000 Computer-related services, 72510000 Computer-related management services, 72540000 Computer upgrade services, 72590000 Computer-related professional services, 72600000 Computer support and consultancy services, 72610000 Computer support services, 72710000 Local area network services
II.2.3.
Place of performance
NUTS code: IE Éire / Ireland
Main site or place of performance: Dublin, IRELAND.
II.2.4.
Description of the procurement
Enable Ireland requires 2 Helpdesk support staff to be based in Enable Ireland Sandymount to provide first line Helpdesk support to all Enable Ireland users.
The on-site helpdesk provides a central service for call logging, tracking, escalation and reporting to agreed SLAs.
II.2.5.
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6.
Estimated value
Value excluding VAT: 300 000,00 EUR
II.2.7.
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:
The initial contract award will include a 3-year support contract with the option to extend annually for up to a further 2 years
II.2.10.
Information about variants
Variants will be accepted: no
II.2.11.
Information about options
Options: no
II.2.13.
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14.
Additional information

Section III: Legal, economic, financial and technical information

III.1.
Conditions for participation
III.1.2.
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3.
Technical and professional ability
Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1.
Description
IV.1.1.
Type of procedure
Open procedure
IV.1.3.
Information about a framework agreement or a dynamic purchasing system
IV.1.8.
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2.
Administrative information
IV.2.2.
Time limit for receipt of tenders or requests to participate
Date: 29/11/2019 Local time: 17:00
IV.2.3.
Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4.
Languages in which tenders or requests to participate may be submitted
English
IV.2.6.
Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7.
Conditions for opening of tenders
Date: 29/11/2019 Local time: 17:00

Section VI: Complementary information

VI.1.
Information about recurrence
This is a recurrent procurement: no
VI.3.
Additional information
VI.4.
Procedures for review
VI.4.1.
Review body
Official name: Noreen Dempsey
Postal address: Enable Ireland Head Office, 32F Rosemount Business Park, Ballycoolin Road
Town: Dublin 11
Country: Ireland
VI.5.
Date of dispatch of this notice
24/10/2019