Services - 219508-2019

13/05/2019    S91    - - Services - Contract notice - Competitive dialogue 

United Kingdom-London: Financial and insurance services

2019/S 091-219508

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
National Employment Savings Trust Corporation (Nest)
1st Floor, 10 S Colonnade, Canary Wharf
London
E14 4PU
United Kingdom
Contact person: Director of Commercial Outsourcing
E-mail: ProvisionNSAS@nestcorporation.org.uk
NUTS code: UK

Internet address(es):

Main address: www.nestpensions.org.uk

Address of the buyer profile: www.nesttenders.bravosolution.co.uk

I.2)Information about joint procurement
I.3)Communication
Access to the procurement documents is restricted. Further information can be obtained at: www.nesttenders.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.nesttenders.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Economic and financial affairs

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Provision of Nest Scheme Administration Services

II.1.2)Main CPV code
66000000
II.1.3)Type of contract
Services
II.1.4)Short description:

The Authority is seeking to procure a fully outsourced service for the build, delivery and operation of administration services for the defined contribution pension scheme known as the National Employment Savings Trust. The administration services must support auto-enrolment and be delivered primarily via digital channels.

The Authority anticipates that the contract will be for a minimum term of 10 years, with an optional extension period of up to 5 years, and the option of an additional period of up to 3 years for exit. The estimated contract value is indicative and covers this potential 18 year period.

Due to the complex nature of the Authority's requirements, the Authority will be using the Competitive Dialogue process for this procurement.

II.1.5)Estimated total value
Value excluding VAT: 1 500 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)
48000000
48151000
48220000
48400000
48410000
48411000
48610000
48612000
48620000
48900000
66500000
66520000
66521000
66522000
66523000
66523100
71600000
72000000
72220000
72222100
72222200
72222300
72310000
72317000
72500000
72720000
75100000
75110000
75112000
75112100
75130000
75131100
75300000
75320000
79000000
79900000
II.2.3)Place of performance
NUTS code: UK
II.2.4)Description of the procurement:

Description of procurement:

The Authority is seeking to procure a fully outsourced service for the build, delivery and operation of administration services for the defined contribution pension scheme known as the National Employment Savings Trust. The administration services must support auto-enrolment and be delivered primarily via digital channels.

The Authority anticipates that the contract will be for a minimum term of 10 years, with an optional extension period of up to 5 years, and the option of an additional period of up to 3 years for exit. The estimated contract value is indicative and covers this potential 18 year period.

As a financial services organisation with public body status, the Authority adheres to public procurement regulations. Therefore, the Authority will conduct this procurement in accordance with the rules laid out in the Public Contracts Regulations 2015.

The Authority has developed a set of Critical Success Factors (CSFs) which are aligned with its strategic objectives. The CSFs underpin the procurement programme and will help the Authority to achieve its future vision and are as follows:

— managing our risks: the continued success of Nest must have trust at its core. Our customers need to trust that we can effectively look after their data and assets. It is vital that we can manage a smooth transition into our new scheme administration service and that once we are live, that service is robust and secure,

— enabling a commercially sustainable Nest: we are ultimately funded by our members. Our new service must be delivered in a commercially efficient way that seeks to align our commercial interests, supports the long-term financial forecasts for the scheme and enables opportunities to maintain and grow sustainable revenue streams,

— securing value for money: we need to scope our services to fit the needs of our customers and deliver value for money over the life of the services including exit. We must run a competitive and legally compliant procurement,

— improving customer outcomes: our vision is to help millions enjoy a better retirement. Our new scheme administration services must focus on how advances in technology and deep data analytics ensure a joined up approach to continuous improvement and excellence in customer service. This is so that we can help all of our customers to make the right choices and drive better outcomes,

— delivering services consistent with our values and capabilities: Nest is underpinned by the values of transparency, ease, empowerment and respect. We want our future services to develop in alignment with these and work with a partner that understands “what makes Nest, Nest” and can provide expertise that complements the capabilities that already sit within our organisation.

Please see Sections II.2.14) and VI.3) for details relating to the SQ and other procurement documentation being released at this stage.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 1 500 000 000.00 GBP
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 120
This contract is subject to renewal: yes
Description of renewals:

The minimum term will be 10 years with the discretion for the Authority to extend the contract for up to a further 5 years, and up to an additional 3 years to support a managed exit programme.

II.2.9)Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 6
II.2.10)Information about variants
Variants will be accepted: yes
II.2.11)Information about options
Options: yes
Description of options:

See Section II.2.7) for details.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

All formal tender documents and submissions will be exchanged through the Authority's Bravo portal. To request access to the documentation being released at this stage, including the SQ, candidates must register on the portal and then sign and return the Confidentiality Agreement via the Bravo messaging service. It is in each candidate's interest to complete this activity as soon as possible.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

N/A.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Competitive dialogue
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 094-213426
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 17/06/2019
Local time: 11:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 12 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

The Authority will use a Selection Questionnaire (SQ) for its initial downselect. Following assessment of SQ Submissions, up to a maximum of 6 candidates will be invited to participate in dialogue. The Authority reserves the right in its absolute discretion to invite a lesser number of candidates. Please see the SQ for further details. After the dialogue phase, remaining candidates will be invited to submit a final tender and the contract will be awarded to the most economically advantageous final tender. The Authority anticipates that contract award will take place approximately 3 years before the service goes live to allow for the solution build and a safe migration.

The SQ and the other procurement documentation being released at this stage can be accessed through the Bravo portal. The Draft ITPD contains additional information on the procurement process as well as detailed requirements.

VI.4)Procedures for review
VI.4.1)Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
United Kingdom

Internet address: http://www.justice.gov.uk

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Any appeals should be promptly brought to the attention of the Authority's Director of Commercial Outsourcing at the address specified in Section I) above, and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015. Any appeals must be brought within the timescales specified by the applicable law, including without limitation, the Public Contracts Regulations 2015. In accordance with the Public Contracts Regulations 2015, the Authority will also incorporate a minimum 10 calendar days standstill period from the date information on award of contract is communicated to tenderers.

VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
08/05/2019