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United Kingdom-Croydon: IT services: consulting, software development, Internet and support
Prior information notice
This notice is for prior information only
Section I: Contracting authority
Section II: Object
Home Office Biometrics (HOB) - Strategic Central and Bureau Platform
The Contracting Authority intends to procure a single service management capability for the IABS and IDENT1 systems, developing a Strategic and Central Bureau Platform (SCBP) as part of the Home Office Biometric (HOB) Programme.
The procurement will transition service management of the IDENT1 and IABS systems to a single supplier, with some service improvements.
The contract duration will be for an initial term of 6 years with an option to extend by 2 years and then by a further 2 Years (i.e.10 years altogether).
Estimated costs excluding VAT at 6 years are up to & pound, 198 million GBP, at 10 years up to & pound, 308 million GBP.
The Home Office Biometrics Programme is responsible for two legacy national biometric systems (IABS and IDENT1) that provide core biometric capability with clear duplication of components/functions.
This procurement is for a single service management capability, developing a Strategic and Central Bureau Platform (SCBP) as part of the Home Office Biometric (HOB) Programme.
The scope encompasses service transition of core components for the IDENT1 and IABS systems to a single supplier with some service improvements. It comprises of:
— application support and maintenance of the in-scope subsystem applications and the business capabilities and system functions they deliver,
— infrastructure support services as for the in scope subsystems, including working with the existing data center provisioning and network supply,
— security support services for the in-scope sub-systems,
— ITIL Service Management for the subsystems in scope as part of the wider HOB and Authority ecosystem,
— development, testing, and deployment of changes. These changes will be commissioned by the Authority in support of the known pipeline of work and change.
The Home Office is the UK's lead Government Department for immigration and borders, passports, drugs policy, crime, fire, counter-terrorism and the Police.
The Home Office Biometrics Programme (HOB) provides the biometric capability to support law enforcement, immigration, border security and UK passports (HMPO).
It covers 3 primary biometric modalities: fingerprints, DNA, and facial matching.
Additional requirements, defined as Scenarios, which may be taken up during the term:
— data center consolidation into two data center through relocation away from the existing IDENT1 production Data Centres into the existing IABS Data Centres,
— migration of both IDENT1 and IABS applications into a Public Cloud hosting environment,
— transformation of the highly distributed physical deployment architecture for Bureau to a centralized and virtualized solution,
— alignment and integration of the Service and Security Management Tooling in line with Authority strategy.
This contract will require suppliers to operate at Offical, Offical Sensitive and Secret Classifications. More details are contained in Section VI.
Post contract award, personnel involved in the design, delivery, and testing of the solution must hold security clearances (SC) from the Home Office and Police Service and, depend on the role and level of access to live systems and data, may also require Non Police Personnel Vetting- Level 3 and Developed Vetting. Contact the Authority on the email address supplied for clarification.
Section IV: Procedure
Section VI: Complementary information
This procurement process will require bidders to operate at Offical and Offical Sensitive Classifications. The contracted supplier will additionally be required to operate in SECRET to service the contract.
The Selection Questionnaire (SQ) for this procurement is classified at Official and carries a requirement for a signed Non-Disclosure Agreement (NDA) to participate at this initial stage. All documentation and information should be handled in accordance with this.
Information and documentation supporting the Invitation To Tender (ITT) are classified at Offical Sensitive. All bid team personnel involved in the ITT response must hold security clearances (SC) registered (not held) with the Home Office.
To ensure no time lag is caused to ITT information release by a supplier’'s registration of or application for SC with the Home Office, the Contracting Authority advises potential bidders to register security clearances after viewing this PIN.
Please see additional information attached.