Help us improve the TED website by filling out our short survey!

Services - 76566-2020

Submission deadline has been amended by:  127375-2020
17/02/2020    S33    Agencies - Services - Contract notice - Open procedure 

Greece-Maroussi: Development and Support of Infrastructure and Services related to EU Cyber Crisis Cooperation (3 Lots)

2020/S 033-076566

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Union Agency For Cybersecurity
Postal address: 1 Vasilissis Sofias Street
Town: Maroussi
NUTS code: EL
Postal code: 15124
Country: Greece
Contact person: Procurement Officer
E-mail: procurement@enisa.europa.eu
Telephone: +30 2814409711

Internet address(es):

Main address: https://www.enisa.europa.eu

I.2)Information about joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=5999
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=5999
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Other activity: Network information security

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Development and Support of Infrastructure and Services related to EU Cyber Crisis Cooperation (3 Lots)

Reference number: ENISA F-COD-20-T03
II.1.2)Main CPV code
72000000
II.1.3)Type of contract
Services
II.1.4)Short description:

ENISA seeks to contract the services of a minimum of 3 service providers per lot which can provide support in the area of EU Cyber Crisis Cooperation. The 3 main areas are:

Lot 1: Development of Material for Exercises, Challenges and Trainings;

Lot 2: Provision of Infrastructure for Operational Cooperation and Exercises; and

Lot 3: Audio-visual Material Development, Journalistic, Public Affairs and Back Office Support.

Successful tenderers will then be able to participate in ‘Reopening of Competition’ procedures between the multiple framework contractors for each lot.

Tenderers are welcome to bid for just 1 or more of the lots and are encouraged to form consortia and/or to use subcontractors in order to meet the minimum requirements for each lot.

II.1.5)Estimated total value
Value excluding VAT: 1 800 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.1)Title:

Development of Material for Exercises, Challenges and Trainings

Lot No: 1
II.2.2)Additional CPV code(s)
73210000
92110000
92310000
92400000
79416200
80531200
80600000
II.2.3)Place of performance
NUTS code: EL30
II.2.4)Description of the procurement:

Tenderers are expected to have expertise and knowledge on some of the following topics:

(a) extensive experience on technical cybersecurity;

(b) extensive knowledge of the cybersecurity threat landscape;

(c) experience in incident technical analysis, e.g. malware, log analysis, forensics;

(d) technical artefacts/incidents material development;

(e) strong technical knowledge of penetration testing;

(f) experience on storytelling, game design and scenario development;

(g) experience with cybersecurity competitions (including CTFs), exercises and games;

(h) experience with capture the flag, red-blue teaming, escape rooms, etc.;

(i) experience in hardware challenges;

(j) knowledge of gamification and serious games;

(k) experience in cyber security training material development;

(l) experience in developing e-learning material for cybersecurity;

(m) experience in general information security management;

(n) experience in delivering training and lectures to professionals in cybersecurity topics.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 600 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The ensuing framework contract will be for an initial 12 month period, renewable on a yearly basis up to a maximum of 3 years.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Provision of Infrastructure for Operational Cooperation and Exercises

Lot No: 2
II.2.2)Additional CPV code(s)
73210000
72220000
72100000
72800000
72600000
30211300
II.2.3)Place of performance
NUTS code: EL30
II.2.4)Description of the procurement:

In order to be eligible the tenderer needs to prove proficiency in at least 1 of the categories below:

(a) provision, management and support to infrastructure for platforms both onsite and/or cloud, such as:

— network and Hardware Infrastructure planning,

— infrastructure deployment,

— infrastructure support and administration,

— infrastructure integration with existing platforms.

— adequate supporting services according to defined SLAs (ie: helpdesks, 24/7).

(b) software:

— software development and maintenance: testing, continuous integration (CI), continuous delivery, Q/A, etc.,

— vulnerability management,

— devops.

(c) auditing services:

— general auditing services (ie: ISO 27000, GDPR, etc.),

— pen testing of onsite and cloud infrastructure, software and code,

— platform Hardening.

(d) Emerging technologies: expertise on new research/emerging technologies such as:

— artificial intelligence (supervised/unsupervised learning, natural language processing, machine learning),

— big data analytics, data mining/classification/clustering, data processing, aggregation and visualization of data from a variety of different open sources,

— blockchain technologies for security, verification and tracking.

(e) Specialized platform development, provision, support and maintenance:

— cyber exercises platforms,

— capture the flag platforms,

— cyber-range platforms,

— IT security/general training, eLearning platforms,

— open source intelligence platforms,

— cyber crisis collaboration platforms.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 600 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The ensuing framework contract will be for an initial 12-month period, renewable on a yearly basis up to a maximum of 3 years.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Audio-visual Material Development, Journalistic, Public Affairs and Back Office Support

Lot No: 3
II.2.2)Additional CPV code(s)
92110000
92111100
92312211
92312212
92312213
79416000
II.2.3)Place of performance
NUTS code: EL30
II.2.4)Description of the procurement:

Tenderers are expected to have expertise and knowledge in the following areas:

(a) audio-visual material production:

— video production,

— computer graphic imagery, infographics,

— special effects,

— promotional material,

— acting or access to actors,

— storytelling,

— communication and presentation,

— proficiency at least in written and spoken English (Proficiency in other EU languages is a plus).

(b) secretariat services:

— moderation of cybersecurity exercises (political/ operational/technical EU level),

— minute taking,

— support to project documentation,

— provision of reports of conferences/workshops,

— proficiency at least in written and spoken English (Proficiency in other EU languages is a plus).

(c) provision of expertise in Public Affairs and Media scenarios for cyber exercises, challenges and other activities:

— journalistic expertise,

— public communication expertise,

— public affairs strategy, planning, development and execution,

— drafting of media scenarios, events and injects for cyber exercises,

— role playing Media professionals (Journalists) during cyber exercises,

— proficiency at least in written and spoken English (Proficiency in other EU languages is a plus).

(d) provision of expertise in project management activities:

— planning and execution of meetings,

— support to project documentation,

— proficiency at least in written and spoken English (Proficiency in other EU languages is a plus),

— project management related information and deliverables (Gantt chart, milestones, risk, mitigation measures, etc.).

(e) provision of expertise in translation and interpretation services:

— onsite interpretation service,

— support to events and conferences,

— document translation,

— simultaneous translation,

— over the phone translation.

(f) proofreading and editing of documents, studies (English language).

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 600 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The ensuing framework contract will be for an initial 12-month period, renewable on a yearly basis up to a maximum of 3 years.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

As stated in the procurement documents.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 13/03/2020
Local time: 18:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 18/03/2020
Local time: 11:30
Place:

ENISA Athens office, Vasilissis Sofias Street 1, 151 24 Maroussi, Attiki, GREECE.

Information about authorised persons and opening procedure:

A maximum of 1 legal representative per participating tenderer may attend the opening session. Tenderers shall inform the Agency in writing of their intention to attend by email to procurement@enisa.europa.eu at least 2 working days prior to the opening session. Failing that, the contracting authority reserves the right to refuse access to its premises.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Court of Justice of the European Union
Postal address: boulevard Konrad Adenauer, Kirchberg
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: cfi.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2600
VI.4.2)Body responsible for mediation procedures
Official name: The European Ombudsman
Postal address: 1 avenue du Président Robert Schuman, PO Box 403
Town: Strasbourg
Postal code: 67001
Country: France
E-mail: eo@ombudsman.europa.eu
Telephone: +33 388172313
Fax: +33 388179062
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
05/02/2020