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Services - 89193-2019

26/02/2019    S40

Greece-Maroussi: Supporting Healthcare Security Activities

2019/S 040-089193

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Union Agency for Network and Information Security
Postal address: 1 Vasilissis Sofias Street
Town: Maroussi
NUTS code: EL30 Aττική
Postal code: 15124
Country: Greece
Contact person: Procurement Officer
Telephone: +30 2814409711
Internet address(es):
Main address:
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Other activity: Network Information Security

Section II: Object

II.1)Scope of the procurement

Supporting Healthcare Security Activities

Reference number: ENISA F-COD-19-T11
II.1.2)Main CPV code
73000000 Research and development services and related consultancy services
II.1.3)Type of contract
II.1.4)Short description:

ENISA seeks to contract the services of a minimum of 2 and maximum of 5 service providers which can provide support in the area of Healthcare Security. The successful bidders should be able to demonstrate significant experience and skills in this area, with emphasis on the aspects dealt with in the annual ENISA Work Programme.

II.1.5)Estimated total value
Value excluding VAT: 400 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
73210000 Research consultancy services
II.2.3)Place of performance
NUTS code: EL30 Aττική
Main site or place of performance:

The services will generally be provided from the Contractors own premises with the final deliverable presented to the ENISA office.

II.2.4)Description of the procurement:

We expect tenderers to have expertise and knowledge on the following topics:

— understanding of the European regulatory framework e.g. NIS Directive, the GDPR, the EU Telecoms Package,

— network and information security of eHealth systems, infrastructures and services (services like ePrescription, HER, PHR, etc.),

— policy and regulatory issues related to the resilience of healthcare security services as well as eHealth policies at national and/or European level,

— security for medical devices, such as mobile devices, wearable devices, implantable devices, etc.,

— network and information security issues e.g. internet and web security, cryptography, testing, security management, etc.

The objectives of the consultancy services in the area of threat analysis may take but are not limited to, the following forms:

— perform stocktaking on the topics mentioned above; relevant existing literature, reports, white papers, legislation, policies, strategies, initiatives and other research projects,

— perform threat identification and assessment for specific systems and services of healthcare organisations,

— identify relevant stakeholders and engage them in dialogue on the topics mentioned above, including experts from the supply side (Policy makers, city deciders, manufacturers, solution vendors, industry associations, standards bodies, certification organisations), as well as the user side (SMEs, SME associations, customer associations, government organizations, large enterprises, etc.),

— design and implement interviews, surveys, questionnaires with relevant stakeholders (conducted face-to-face, via telephone or on-line means, etc.) on the topics mentioned above,

— analyse and present the results from interviews, surveys and questionnaires,

— draft reports on the basis of information collected (via interviews and surveys) or on the basis of desk studies,

— assess the impact of policies and regulations on the development of healthcare services,

— perform SWOT analysis for various kinds of technical and organisational cases, including emerging technologies and application,

— make specific recommendations on practices (good practices, design choices...) and operational requirements to address identified issues in relation to the domain of the Healthcare services studied,

— prepare technical design documents, if needed, such as: system requirements definition and analysis, analysis of technical requirements, use case analysis, system design ,etc.,

— present effectively achieved results by using presentation techniques (paper documents, on-line documents, slides, demonstrators, graphs, videos, etc.

Various specific contracts based on the annual ENISA work programme specifically in the area of healthcare services will be launched periodically to the successful framework Contractors based on the “Reopening of competition” procedure. Depending on the needs of the Contracting Authority and budget availability, this overall budget could be increased by up to 50 % using a “negotiated procedure without prior publication of a contract notice”.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 400 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The ensuing framework contract will be for an initial 12 month period, renewable on a yearly basis up to a maximum of 3 years.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

As stated in the procurement documents.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 5
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 25/03/2019
Local time: 18:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 26/03/2019
Local time: 10:00

ENISA Athens office, Vasilissis Sofias Street 1, 151 24 Maroussi, Attiki, GREECE.

Information about authorised persons and opening procedure:

A maximum of 1 legal representative per participating tenderer may attend the opening session. Tenderers shall inform the Agency in writing of their intention to attend by e-mail to at least 3 working days prior to the opening session. Failing that, the Contracting Authority reserves the right to refuse access to its premises.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Court of Justice of the European Union
Postal address: boulevard Konrad Adenauer, Kirchberg
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2600
VI.4.2)Body responsible for mediation procedures
Official name: The European Ombudsman
Postal address: 1 avenue du Président Robert Schuman, PO Box 403
Town: Strasbourg
Postal code: 67001
Country: France
Telephone: +33 388172313
Fax: +33 388179062
VI.5)Date of dispatch of this notice: