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Greece-Maroussi: Supporting Healthcare Security Activities
Section I: Contracting authority
Section II: Object
Supporting Healthcare Security Activities
ENISA seeks to contract the services of a minimum of 2 and maximum of 5 service providers which can provide support in the area of Healthcare Security. The successful bidders should be able to demonstrate significant experience and skills in this area, with emphasis on the aspects dealt with in the annual ENISA Work Programme.
The services will generally be provided from the Contractors own premises with the final deliverable presented to the ENISA office.
We expect tenderers to have expertise and knowledge on the following topics:
— understanding of the European regulatory framework e.g. NIS Directive, the GDPR, the EU Telecoms Package,
— network and information security of eHealth systems, infrastructures and services (services like ePrescription, HER, PHR, etc.),
— policy and regulatory issues related to the resilience of healthcare security services as well as eHealth policies at national and/or European level,
— security for medical devices, such as mobile devices, wearable devices, implantable devices, etc.,
— network and information security issues e.g. internet and web security, cryptography, testing, security management, etc.
The objectives of the consultancy services in the area of threat analysis may take but are not limited to, the following forms:
— perform stocktaking on the topics mentioned above; relevant existing literature, reports, white papers, legislation, policies, strategies, initiatives and other research projects,
— perform threat identification and assessment for specific systems and services of healthcare organisations,
— identify relevant stakeholders and engage them in dialogue on the topics mentioned above, including experts from the supply side (Policy makers, city deciders, manufacturers, solution vendors, industry associations, standards bodies, certification organisations), as well as the user side (SMEs, SME associations, customer associations, government organizations, large enterprises, etc.),
— design and implement interviews, surveys, questionnaires with relevant stakeholders (conducted face-to-face, via telephone or on-line means, etc.) on the topics mentioned above,
— analyse and present the results from interviews, surveys and questionnaires,
— draft reports on the basis of information collected (via interviews and surveys) or on the basis of desk studies,
— assess the impact of policies and regulations on the development of healthcare services,
— perform SWOT analysis for various kinds of technical and organisational cases, including emerging technologies and application,
— make specific recommendations on practices (good practices, design choices...) and operational requirements to address identified issues in relation to the domain of the Healthcare services studied,
— prepare technical design documents, if needed, such as: system requirements definition and analysis, analysis of technical requirements, use case analysis, system design ,etc.,
— present effectively achieved results by using presentation techniques (paper documents, on-line documents, slides, demonstrators, graphs, videos, etc.
Various specific contracts based on the annual ENISA work programme specifically in the area of healthcare services will be launched periodically to the successful framework Contractors based on the “Reopening of competition” procedure. Depending on the needs of the Contracting Authority and budget availability, this overall budget could be increased by up to 50 % using a “negotiated procedure without prior publication of a contract notice”.
The ensuing framework contract will be for an initial 12 month period, renewable on a yearly basis up to a maximum of 3 years.
Section III: Legal, economic, financial and technical information
As stated in the procurement documents.
Section IV: Procedure
ENISA Athens office, Vasilissis Sofias Street 1, 151 24 Maroussi, Attiki, GREECE.
A maximum of 1 legal representative per participating tenderer may attend the opening session. Tenderers shall inform the Agency in writing of their intention to attend by e-mail to firstname.lastname@example.org at least 3 working days prior to the opening session. Failing that, the Contracting Authority reserves the right to refuse access to its premises.
Section VI: Complementary information