II.1.4)Short description:
Integrated logistics services (warehousing, print-on-demand and order processing and distribution) of the physical publications (books, brochures, leaflets, DVD/CD-ROM, USB-Sticks) of EU institutions, agencies and bodies working with the Publications Office of the EU.
Start-up phase of 9 months, provision of the services 4 + 2 + 2 years.
II.2.2)Additional CPV code(s)60100000 Road transport services
64111000 Postal services related to newspapers and periodicals
64113000 Postal services related to parcels
64122000 Internal office mail and messenger services
60160000 Mail transport by road
60220000 Mail transport by railway
64121100 Mail delivery services
64121200 Parcel delivery services
64100000 Post and courier services
64000000 Postal and telecommunications services
63000000 Supporting and auxiliary transport services; travel agencies services
63100000 Cargo handling and storage services
63120000 Storage and warehousing services
72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performanceNUTS code: FRF11 Bas-Rhin
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
NUTS code: LU00 Luxembourg
NUTS code: FR FRANCE
NUTS code: DE DEUTSCHLAND
Main site or place of performance:
Brussels, Strasbourg and Luxembourg, followed by France and Germany, followed by the remaining member states, followed by dispersed addresses in the rest of the world.
II.2.4)Description of the procurement:
These tasks cover the following domains:
1) Warehousing:
1.1) Reception;
1.2) Storage;
1.3) Returned goods management;
1.4) Destocking/recycling.
2) Order processing and distribution:
2.1) Data entry and processing;
2.2) Handling and kitting;
2.3) Packaging;
2.4) Dispatch;
2.5) Shipping tracking;
2.6) Services at point of delivery;
2.7) Reverse logistics.
3) Print on Demand services:
3.1) Data entry;
3.2) Quality check;
3.3) Print;
3.4) Packaging;
3.5) Delivery.
4) IT-based Office of Publications Distribution System (OPDS) services:
4.1) Methodology;
4.2) Design;
4.3) Development;
4.4) Data migration;
4.5) Testing;
4.6) Support/help desk;
4.7) Hosting;
4.8) Training;
4.9) Evolutionary maintenance;
4.10) Disaster recovery (annual test).
5) Service management:
5.1) Project management;
5.2) Communications;
5.3) Meetings;
5.4) Deliverables;
5.5) Quality management.