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Services - 173073-2022

01/04/2022    S65

United Kingdom-London: Telecommunications services

2022/S 065-173073

Contract award notice

Results of the procurement procedure


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Foreign, Commonwealth & Development Office
Postal address: King Charles Street, Whitehall,
Town: London
NUTS code: UK United Kingdom
Postal code: SW1A 2AH
Country: United Kingdom
Internet address(es):
Main address:
Address of the buyer profile:
I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.4)Type of the contracting authority
National or federal agency/office
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

The ECHO2 Programme: Network Integration Services Procurement

Reference number: ECHO2 NSI Project_4466
II.1.2)Main CPV code
64200000 Telecommunications services
II.1.3)Type of contract
II.1.4)Short description:

The contracting authority on behalf of the Secretary of State for the Foreign Commonwealth and Development Affairs, and the British Council (BC) (collectively the ‘Partners’ or ‘Customers’) have awarded a framework agreement to Fujitsu Services Limited for the provision of Network Integration Services (the ‘Services’). The contracting authority intends to make the framework agreement available to other UK Central Government bodies.

The services will connect ministerial headquarters and other head offices in the UK with their respective embassies, consulates and other office locations across the globe.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 184 000 000.00 GBP
II.2.2)Additional CPV code(s)
32400000 Networks
32410000 Local area network
32412000 Communications network
32412100 Telecommunications network
32412110 Internet network
32413000 Integrated network
32413100 Network routers
32415000 Ethernet network
32416000 ISDN network
32416100 ISDX network
32417000 Multimedia networks
32418000 Radio network
32420000 Network equipment
32421000 Network cabling
32422000 Network components
32424000 Network infrastructure
32425000 Network operating system
32426000 Network publishing system
32427000 Network system
32428000 Network upgrade
32430000 Wide area network
50330000 Maintenance services of telecommunications equipment
50331000 Repair and maintenance services of telecommunications lines
50332000 Telecommunications-infrastructure maintenance services
51300000 Installation services of communications equipment
64211000 Public-telephone services
64211200 Long distance telephone services
64214000 Dedicated-business telephone network services
64214100 Satellite circuit rental services
64214400 Communication land-line rental
64210000 Telephone and data transmission services
II.2.3)Place of performance
NUTS code: UK United Kingdom
Main site or place of performance:


II.2.4)Description of the procurement:

The contracting authority has selected a single supplier who can make available the following services under the framework agreement as included below.

1) Implementation services — the requirements for the implementation of the supplier's solution.

2) Operational Services.

(a) Elective services: the requirements that the supplier shall provide across the customer ICT environment(s) as part of its technical solution and which shall be available for consumption by the customer via optional call offs within the call-off contract.

(i) Network platform — providing the customer with a resilient network traffic management capability using next generation networking technologies.

(ii) Global connectivity services — multi-protocol label switching (MPLS) connectivity, providing the customer with the ability to route network traffic over MPLS links from overseas sites to the UK and between overseas sites with guaranteed capacity and performance levels. Very small aperture terminal for sites where the provision of other forms of connectivity are not available or a backup connection is required.

(iii) Secure internet gateway — providing the customer with outbound access to enable end users to securely consume services hosted on the internet.

(iv) Software defined perimeter — providing the customer with secure remote connectivity enabling access to its data and applications through a network security framework that dynamically creates one-to-one network connections between each user and the resources that they access.

(v) Next generation firewall — providing the customer with next generation firewall technologies, enhancing and complementing the traditional stateful inspection firewall with other network device filtering functions, such as but not limited to, in-line deep packet inspection, intrusion prevention system and application awareness.

(vi) Encryption devices — providing the customer with encryption services for Official tier data in transit.

(b) Service management: the ongoing service management requirements to support the technical solution, which form part of the services that the supplier shall provide, including obligations in respect of the supplier’s service desk, incident resolution, change management, configuration management, release processes and reporting.

3) Optional services — services such as session border control service may be called off by a customer through a call-off contract.

(a) Session border controllers — support public switched telephone network and cloud unified communications integration to the customer's voice over IP platforms, migrating from legacy in country PSTN solutions.

(b) ITSM Toolset technical integration: technical integration of the Supplier's ITSM toolset with the ITSM toolsets of the customers' for selected support activities. The successful supplier will be required to complete transition and cutover to new arrangements prior to the expiry of the existing contract.

II) Common services and collaborative call-off contracts

The partners intend to work closely together in relation to the services provided under the call-off contracts. There are a number of requirements which the partners anticipates will need to be built in common across all call-off contracts.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 106-258337
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract


The ECHO2 Programme: Network Integration Services Procurement

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Postal address: 22 Baker Street
NUTS code: UK United Kingdom
Postal code: W1U 3BW
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 184 000 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Foreign, Commonwealth & Development Office
Postal address: King Charles Street
Town: London
Postal code: SW1A 2AH
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
Official name: Centre for Effective Dispute Resolution (CEDR)
Town: London
Postal code: EC4M 8BU
Country: United Kingdom
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Any review proceedings will be dealt with in accordance with the requirements of the PCR 2015 or any successor to the PCR 2015. Any review proceedings must be brought within the timescales specified by the applicable law.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: Foreign, Commonwealth & Development Office
Postal address: King Charles Street
Town: London
Postal code: SW1A 2AH
Country: United Kingdom
VI.5)Date of dispatch of this notice: