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Services - 173529-2020
10/04/2020    S72

United Kingdom-Newcastle upon Tyne: Travel management services

2020/S 072-173529

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Association of North East Councils Limited trading as NEPO (Central Purchasing Body)
Postal address: Guildhall, Quayside
Town: Newcastle upon Tyne
NUTS code: UK UNITED KINGDOM
Postal code: NE1 3AF
Country: United Kingdom
Contact person: Nick McDonald
E-mail: Nick.Mcdonald@nepo.org
Telephone: +44 7917263541
Internet address(es):
Main address: www.nepo.org
Address of the buyer profile: www.nepo.org
I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Travel Management Services

Reference number: NEPO507
II.1.2)Main CPV code
63516000 Travel management services
II.1.3)Type of contract
Services
II.1.4)Short description:

NEPO have established a framework contract for the provision of a travel management service. The framework contract will provide for booking of all rail and air travel tickets, all hotel accommodation and any other ancillary requirements related to business travel. NEPO507 is to be a single provider solution which will replace the existing framework contract for travel management services expiring 31 July 2020.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 1 000 000 000.00 GBP
II.2)Description
II.2.2)Additional CPV code(s)
63500000 Travel agency, tour operator and tourist assistance services
63000000 Supporting and auxiliary transport services; travel agencies services
63510000 Travel agency and similar services
63515000 Travel services
79997000 Business travel services
63516000 Travel management services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

NEPO procured the framework contract using the open tender procedure. Tenderers were evaluated in accordance with the award criteria contained within the invitation to tender documents. The most economically advantageous tenderer was awarded the framework contract. NEPO does not give any guarantee and/or warrant the actual value of the services (if any) which will be placed with the successful provider by any contracting authority using the framework contract pursuant to this process and accepts no liability thereof. In accordance with the framework contract, each contracting authority will enter into a call-off contract. The call-off contract is to be entered into by both the contracting authority and awarded provider and will be based on the terms and conditions as provided for in the framework contract.

II.2.5)Award criteria
Quality criterion - Name: Implementation / Weighting: 5 %
Quality criterion - Name: Online platform demonstration / Weighting: 15 %
Quality criterion - Name: Online platform functionality (Essential) / Weighting: PASS/ FAIL
Quality criterion - Name: Online platform functionality (Desirable) / Weighting: 10 %
Quality criterion - Name: Offline provision / Weighting: 10 %
Quality criterion - Name: Crisis management / Weighting: 7.5 %
Quality criterion - Name: Resource and industry knowledge / Weighting: 7.5 %
Quality criterion - Name: Additional services — ancillary / Weighting: 5 %
Quality criterion - Name: Social value (Quantitative) / Weighting: 5 %
Quality criterion - Name: Social value (Qualitative) / Weighting: 5 %
Cost criterion - Name: Price / Weighting: 30 %
II.2.11)Information about options
Options: yes
Description of options:

The framework contract is for a period of 48 months with the options to extend for up to a further 2 x 12 month periods. This is due to the commercial and contractual complexity of the framework contract combined with the cost of administrating the procurement for NEPO, contracting authorities and the successful tenderers.

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 217-532967
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: NEPO507
Title:

Travel Management Services

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
06/04/2020
V.2.2)Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Click Travel Ltd
National registration number: 03770815
Postal address: 7th Floor, Alpha Tower Suffolk Street Queensway
Town: Birmingham
NUTS code: UK UNITED KINGDOM
Postal code: B1 1TT
Country: United Kingdom
E-mail: rachel.millward@clicktravel.com
Telephone: +44 8447452121
Internet address: www.clicktravel.com
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 1 000 000 000.00 GBP
Total value of the contract/lot: 1 000 000 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

NEPO is a central purchasing body as defined in the Public Contract Regulations 2015 (PCR15). This means that NEPO may provide central purchasing activity on behalf of contracting authorities.

The agreement is available for use by all NEPO members. A list of member organisations is available in the About section of the NEPO website at: www.nepo.org

This agreement is also made available to all current and future NEPO associate members. Current associate members are listed in the associate member section of the NEPO website at: www.nepo.org/associate-membership/list

NEPO has made the resulting agreement available for use by all contracting authorities throughout all administrative regions of the UK (as defined by the Public Contracts Regulations 2015) including but not limited to Government Departments and their Agencies, Non-Departmental Public Bodies, Central Government, NHS Bodies, local authorities, emergency services, coastguard emergency services, educational establishments, registered social landlords and registered charities who have a need to purchase services.

Please see the following websites for further details:

http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm

https://www.gov.uk/government/organisations/department-for-education

https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies

http://www.schoolswebdirectory.co.uk/localauthorities.php

http://www.ukschoolsdirectory.net

https://www.gov.uk/find-school-in-england

https://education.gov.scot/ParentZone

http://hwb.wales.gov.uk/

https://www.education-ni.gov.uk/

https://www.gov.uk/government/publications/open-academies-and-academy-projects-in-development

http://unistats.direct.gov.uk/institutions/

http://www.hefce.ac.uk/workprovide/unicoll/heis/

http://www.hefce.ac.uk/workprovide/unicoll/fecs/

http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

http://www.wales.nhs.uk/nhswalesaboutus/structure

http://www.scottishambulance.com/TheService/organised.aspx

http://www.hscni.net/index.php?link=trusts

http://www.scottishambulance.com/AboutUs/HowWeOrganised.aspx

http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm

https://www.gov.uk/government/organisations

http://www.northernireland.gov.uk/gov.htm

http://www.nidirect.gov.uk/local-councils-in-northern-ireland

http://www.scotland.gov.uk/Publications/2012/02/2421/1

https://www.communities-ni.gov.uk/contact

https://www.finance-ni.gov.uk/articles/list-public-bodies-which-ni-public-procurement-policy-applies

https://www.ons.gov.uk/

https://www.police.uk/forces/

http://www.police-information.co.uk/index.html

http://www.psni.police.uk/index.htm

http://www.scotland.police.uk/

https://www.gov.uk/government/organisations/maritime-and-coastguard-agency

http://www.fireservice.co.uk/information/ukfrs

http://www.gov.scot/Topics/archive/law-order/Police/PoliceServiceofScotland

http://www.fire.org.uk/fire-brigades.html

http://www.nifrs.org/areas-districts/

http://www.firescotland.gov.uk/your-area.aspx

https://www.gov.uk/government/publications/current-registered-providers-of-social-housing

http://directory.scottishhousingregulator.gov.uk/pages/default.aspx

https://gov.wales/topics/housing-and-regeneration/publications/registered-social-landlords-in-wales/?lang=en

https://www.nidirect.gov.uk/contacts/housing-associations

http://www.charity-commission.gov.uk/About_us/Regulation/Registering_charities_index.aspx

http://www.oscr.org.uk/

https://idea.org.uk/ http://apps.charitycommission.gov.uk/Showcharity/RegisterOfCharities/registerhomepage.aspx

http://www.sell2wales.gov.uk/Search/search_Auth.aspx

http://www.communities.gov.uk/newsroom/factsandfigures/housingplanning1/facts/socialhousing/?id=1822644

A complete list of permissible users is shown on the NEPO website below:

https://www.nepo.org/associate-membership/permissible-users

Further information can be found at: www.nepo.org

VI.4)Procedures for review
VI.4.1)Review body
Official name: NEPO
Postal address: Guildhall, Quayside
Town: Newcastle upon Tyne
Postal code: NE1 3AF
Country: United Kingdom
E-mail: Nick.McDonald@nepo.org
Telephone: +44 7917263541
Internet address: www.nepo.org
VI.4.2)Body responsible for mediation procedures
Official name: NEPO
Postal address: Guildhall, Quayside
Town: Newcastle upon Tyne
Postal code: NE1 3AF
Country: United Kingdom
E-mail: Nick.McDonald@nepo.org
Telephone: +44 7917263541
Internet address: www.nepo.org
VI.4.4)Service from which information about the review procedure may be obtained
Official name: NEPO
Postal address: Guildhall, Quayside
Town: Newcastle upon Tyne
Postal code: NE1 3AF
Country: United Kingdom
E-mail: Nick.McDonald@nepo.org
Telephone: +44 7917263541
Internet address: www.nepo.org
VI.5)Date of dispatch of this notice:
07/04/2020