Services - 198995-2015

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10/06/2015    S110

France-Paris: PROC/2014/22 — Application development, maintenance and service desk (ADM & SD)

2015/S 110-198995

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: European Securities and Markets Authority (ESMA)
Postal address: CS 60747, 103 rue de Grenelle
Town: Paris Cedex 07
Postal code: 75345
Country: France
For the attention of: Procurement Office
E-mail: procurement@esma.europa.eu

Internet address(es):

General address of the contracting authority: http://www.esma.europa.eu/page/procurement

Electronic access to information: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=892

Further information can be obtained from:
The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:
The above mentioned contact point(s)

Tenders or requests to participate must be sent to:
The above mentioned contact point(s)

I.2)Type of the contracting authority
European institution/agency or international organisation
I.3)Main activity
Economic and financial affairs
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
PROC/2014/22 — Application development, maintenance and service desk (ADM & SD).
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services

NUTS code FR101 Paris

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 7
Justification for a framework agreement, the duration of which exceeds four years: These contracts (all lots) require a substantial build-up of knowledge related to ESMA's applications and IT landscape. The build-up of knowledge leads to productivity gains and cost reductions over the lives of the contracts. Additionally, the replacement of these contracts entails significant costs associated with migration and knowledge transfer.

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 25 000 000 EUR
II.1.5)Short description of the contract or purchase(s)
The contracts resulting from this tender concern service desk services (lot 1), business support services for ESMA business applications (lot 2) and application development and maintenance services (lot 3).
II.1.6)Common procurement vocabulary (CPV)

72230000 Custom software development services, 72221000 Business analysis consultancy services, 72220000 Systems and technical consultancy services, 72227000 Software integration consultancy services, 72600000 Computer support and consultancy services, 72253100 Helpdesk services, 72253000 Helpdesk and support services

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Service desk
1)Short description
ESMA has multiple applications and services provided to both internal and external users. The scope of lot 1 is to provide an ITIL-based single point of contact service desk to the existing ESMA applications and any future applications.
2)Common procurement vocabulary (CPV)

72253100 Helpdesk services, 72253000 Helpdesk and support services, 72220000 Systems and technical consultancy services, 72600000 Computer support and consultancy services

3)Quantity or scope
Estimated value excluding VAT: 5 000 000 EUR
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Business support
1)Short description
ESMA provides applications and services to both internal and external users. The scope of the services for this lot is to provide staff augmentation as a functional application service desk for internal and external users of ESMA's business-oriented applications.
2)Common procurement vocabulary (CPV)

72221000 Business analysis consultancy services, 72220000 Systems and technical consultancy services, 72600000 Computer support and consultancy services, 72253100 Helpdesk services, 72253000 Helpdesk and support services

3)Quantity or scope
Estimated value excluding VAT: 9 500 000 EUR
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 3 Lot title: Application development and maintenance services
1)Short description
The contractor shall develop and maintain the existing applications, on-board and build new applications and extend the middleware used to build applications as necessary.
2)Common procurement vocabulary (CPV)

72230000 Custom software development services, 72221000 Business analysis consultancy services, 72220000 Systems and technical consultancy services, 72227000 Software integration consultancy services, 72600000 Computer support and consultancy services, 72253100 Helpdesk services, 72253000 Helpdesk and support services

3)Quantity or scope
Estimated value excluding VAT: 10 500 000 EUR
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: As in tender specifications.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As in tender specifications.
Minimum level(s) of standards possibly required: As in tender specifications.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
As in tender specifications.
Minimum level(s) of standards possibly required:
As in tender specifications.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
PROC/2014/22.
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
31.7.2015 - 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Any EU official language
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders
Date: 7.8.2015 - 10:00

Place:

ESMA headquarters, Paris, FRANCE.

Persons authorised to be present at the opening of tenders: yes

Additional information about authorised persons and opening procedure: Tenderers may send a representative to the opening session, but must announce their name, at least 2 days in advance, to procurement@esma.europa.eu

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Country: Luxembourg
Internet address: http://curia.europa.eu

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Within 2 months of notification to the plaintiff, or, in the absence thereof, of the day on which it came to their knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
29.5.2015