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United Kingdom-Chelmsford: Social work services
Section I: Contracting authority
Main address: http://www.essex.gov.uk
Section II: Object
0264 — Live at Home Ranked List (Formerly Home Support Services).
Live at Home services are care services delivered in the person's home This includes the following, where it is incidental to the care objective: personal care, cleaning
and house care, practical and social support, minor health related tasks (excluding district nurse tasks), carers support and carers breaks,
administration of medication and support during the night (either night sleep, night sitting or 24 hr live in care).
The Live at Home Framework will be procured on a lot basis. This document lists the lots per district. However, each district is then broken down further into: (1) Client Group, (2) Service Type, and (3) Service Type Enhanced. Bidders shall be permitted to bid for 1, all or any number of subgroups in combination or singularly. ECC's Pricing Submission template permits this approach and the bidder's responses are easily allocated using this method. ECC shall produce a Ranked list per District, Client Group, Service Type and Service Type Enhanced, ranking the bidders in descending order based on their overall score. The Ranked list will operate for general home support needs under the Live at Home Framework Model.
In order to be admitted to the Ranked List, Providers will be evaluated on a best value basis assessing a Providers pricing and quality submissions. Provider quality will be assessed against set criteria that will ensure quality provision and providers will be required to select a price from pricing matrix developed by ECC. Providers' scores for quality and price will then be added together to produce an overall score. This overall score will then dictate the provider's position on the Ranked List. Providers will be ranked on the basis of their overall score in descending order, with the provider achieving the highest score being awarded first place on the relevant Ranked List.
The Framework will be reviewed on an annual basis, providers on the Framework will have the opportunity to submit a new price from the price matrix. New entrants will be permitted to bid for inclusion on the Ranked List at annual reviews.
The Ranked List will be reviewed on a quarterly basis (for existing Providers), this will be in accordance to KPI's and monitored by ECC. Providers will be re-ranked based on their KPI's and Provider Quality Reports received from Provider Inspections and internal Reports. Providers pricing will remain as selected at the Invitation to Tender or previous Ranked List view Review Point. Providers will only be permitted to select a new price at the annual ranked list review points.
ECC reserve the rights to:
1. alter the Rank List principles defined with to ensure that Price and quality meet with Corporate, Legislative or ECC Outcomes.
2. Alter the placement process outlined in Schedule 5 during the term of the agreement at an Annual Review Process. If ECC changes the placement process outside of the Annual Review Process providers on the list will have the opportunity to re-price. The list will not be re-opened to admit New Entrants at the point of the placement process change, if this is introduced outside of the Annual Review Process
3. Run a mini competition with providers on the ranked list where placements have not been secured within the ranked list
4. amend or update the Live at Home Framework Model and any elements in accordance to Market Intelligence, Legislative changes, KPI's or Organisational Intelligence that result changes necessary to ensure Market stability, ECC Legislative, Statutory duties or affordability within ECC.
ECC is not procuring on behalf of other local authorities, however the framework will be made available to Essex CCG's and any Integrated Care Organisation or Accountable Care Organisation in Essex to make referrals.
As outlined in the tender documents.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
Section VI: Complementary information