Services - 205468-2016

17/06/2016    S116    European Commission - Services - Contract notice - Competitive dialogue 

Belgium-Brussels: Scalable software as a service (SaaS) for a clinical patient management system to support European reference networks

2016/S 116-205468

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
European Commission
B232 5/68
NUTS code: BE100

Internet address(es):

Main address:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Scalable software as a service (SaaS) for a clinical patient management system to support European reference networks.

Reference number: SANTE/2016/A4/013.
II.1.2)Main CPV code
48180000 - JA02
II.1.3)Type of contract
II.1.4)Short description:

This competitive dialogue is designed to provide the contracting authority with a clinical patient management system to support networks in the diagnosis and treatment of rare or low-prevalence complex diseases or conditions across national borders in the European Union.

The services required are scalable software as a service (SaaS), with project management, maintenance, integration, customisation and support of a set of single, secure Web-based information systems for the hosting, sharing and cross-border exchange of sensitive data and information. The SaaS should provide shared components for use by all networks with the capacity to be customised to meet the specific needs of individual networks (or group(s) of networks).

II.1.5)Estimated total value
Value excluding VAT: 5 000 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: BE100
Main site or place of performance:

Contractor's premises.

II.2.4)Description of the procurement:

The services required are a scalable software as a service (SaaS), with project management, adaptation, maintenance, integration and support of a set of single, secure Web-based information systems for the hosting, sharing and cross-border exchange of sensitive data and information in the context of ERNs that are informed in the case of shared components for each ERN and can be adapted to thematic business analyses of the business processes to meet the needs of each ERN (or group of ERNs).

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 5 000 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 5
Objective criteria for choosing the limited number of candidates:

If more than the maximum number of operators meets the selection criteria, the relative strengths and weaknesses of these operators will be ranked to identify the foreseen maximum number. The ranking will be based on testing by the contracting authority of an existing operational SaaS provided by the tenderer for the sharing and exchanging of sensitive healthcare data and information between healthcare experts in 3 geographically distant locations. The only factors which will be taken into consideration during this ranking will be, in order of precedence:

1) usability (including interoperability with other systems) (50 %);

2) responsive design (25 %); and

3) accessibility (25 %).

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: E-health.
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See descriptive document and annexes.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1.1)Type of procedure
Competitive dialogue
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 19/07/2016
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 08/08/2016
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Bulgarian, Danish, German, Greek, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Latvian, Lithuanian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Czech
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
General Court
rue du Fort Niedergrünewald
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address:

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See Internet address provided in Section I.3.

VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: