Services - 209168-2019

06/05/2019    S87    Services - Contract notice - Open procedure 

Finland-Helsinki: Business services: law, marketing, consulting, recruitment, printing and security

2019/S 087-209168

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Business Finland Oy
National registration number: 2725690-3
Postal address: PO Box 358 (Porkkalankatu 1)
Town: Helsinki
NUTS code: FIZ
Postal code: 00181
Country: Finland
Contact person: Suvi Nevalainen
Telephone: +358 295055000

Internet address(es):

Main address:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
I.4)Type of the contracting authority
Other type: State owned organisation
I.5)Main activity
Other activity: Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

Visit Finland Market Services in the Market Area Benelux Countries

Reference number: 9/27/2019
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

Business Finland is looking for Visit Finland market services in the market area Benelux countries accordance with the terms of this call for tender.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: FIZ
II.2.4)Description of the procurement:

Deliverables of the service:

The scope of the services is the following:

(a) the service provider will provide insight and consultation on Visit Finland market strategy, tourism growth programs and country specific business and marketing plans and actively participate in market specific yearly planning together with Business Finland/Visit Finland market team;

(b) the service provider will provide market intelligence for Visit Finland and Finnish travel trade according to the guidelines and instructions from Visit Finland business intelligence team;

(c) the service provider will develop and maintain relationships with key tourism industry distributors including traditional, OTA (online travel agency), business events sector, and Visit Finland’s PR-company/companies on the market. The service provider will also actively identify new channels of potential business;

(d) the service provider will negotiate, coordinate and implement campaigns and tactical activities with identified trade partners together with partners and Visit Finland Helsinki team;

(e) the service provider will conduct sales visits, organize or participate seminars, road shows, workshops and fairs at trade missions and training sessions;

(f) the service provider will together with Visit Finland Helsinki team organize and host familiarization trips;

(g) the service provider will ensure a positive image of Visit Finland among key stakeholders (Team Finland, Finnair, etc.);

(h) the marketing representative will document all information according to Business Finland/Visit Finland guidelines in a manner and through the systems defined by Business Finland/Visit Finland;

(i) the service provider works closely together with Visit Finland Helsinki team, sharing information through communication channels used and participates in joint planning. The service provider also participates local Team Finland meetings and represents Visit Finland in Team Finland activities;

(j) the service provider will send written monthly overview and time report attached to the monthly invoice according to Business Finland's instructions;

(k) twice a year BF is expecting a market report according to Business Finland's instructions. Minimum purchase is 120 working days. Total amount of the purchase can be anything between 120 and 240 working days (1 day = 7,5 working hours). There is no guarantee for more than 120 working days and Business Finland does not commit itself to any minimum purchase obligations for more than 120 working days. Visit Finland will define, lead and guide the actions in the market area. The details and scope of the activities will be clarified on a yearly plan. Business Finland will purchase services from the selected service provider with fixed daily price given in the price sheet, Appendix 1.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The contract commences upon the signing and stays in force until further notice.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 03/06/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 30/09/2019
IV.2.7)Conditions for opening of tenders
Date: 03/06/2019
Local time: 13:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

All times given in the Call for tender are in Finnish time (EET = Eastern European Time UTC +2) or, during daylight saving time, in Finnish daylight saving time (EEST = Eastern European Summer Time UTC +3). The summer time starts on 31 March and ends on 27 October. Please note that the online connection to the eTendering supplier portal is periodically slow and the download time will take time. Please fill out the tenders information in good time before the deadline expires.

VI.4)Procedures for review
VI.4.1)Review body
Official name: Markkinaoikeus
Postal address: Radanrakentajantie 5
Town: Helsinki
Postal code: 00520
Country: Finland
Telephone: +358 295643300
Fax: +358 295643314

Internet address:

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: