Services - 246555-2018

08/06/2018    S108

Finland-Helsinki: Interpretation services

2018/S 108-246555

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Hansel Oy
National registration number: 0988084-1
Postal address: PL 1386
Town: Helsinki
NUTS code: FI SUOMI / FINLAND
Postal code: 00101
Country: Finland
E-mail: kilpailutus@hansel.fi
Telephone: +358 294444200

Internet address(es):

Main address: http://www.hansel.fi

I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.4)Type of the contracting authority
Other type: yhteishankintayksikkö
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Tulkkauspalvelut 2018–2020 (2022)

II.1.2)Main CPV code
79540000 Interpretation services
II.1.3)Type of contract
Services
II.1.4)Short description:

Puitejärjestelyn kohteena ovat asioimis- ja oikeustulkkauspalvelut sekä tulkkaukseen liittyvät lisäpalvelut.

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 24 000 000.00 EUR
II.2)Description
II.2.1)Title:

Etätulkkaus – valtakunnallinen

Lot No: 1
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut etätulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut valtakunnallisesti.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: yes
Description of options:

Sopimuskautta voidaan pidentää enintään 24 kuukautta pitkällä optiokaudella.

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Läsnäolotulkkaus – Etelä-Suomi

Lot No: 2
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut läsnäolotulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut Etelä-Suomen alueella.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Läsnäolotulkkaus – Itä-Suomi

Lot No: 3
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut läsnäolotulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut Itä-Suomen alueella.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Läsnäolotulkkaus – Lappi

Lot No: 4
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut läsnäolotulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut Lapin alueella.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Läsnäolotulkkaus – Lounais-Suomi

Lot No: 5
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut läsnäolotulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut Lounais-Suomen alueella.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Läsnäolotulkkaus – Länsi- ja Sisä-Suomi

Lot No: 6
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut läsnäolotulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut Länsi- ja Sisä-Suomen alueella.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Läsnäolotulkkaus – Pohjois-Suomi

Lot No: 7
II.2.2)Additional CPV code(s)
79540000 Interpretation services
II.2.3)Place of performance
NUTS code: FI SUOMI / FINLAND
II.2.4)Description of the procurement:

Asioimis- ja oikeustulkkauspalvelut läsnäolotulkkauksena sekä tulkkaukseen liittyvät valinnaiset lisäpalvelut Pohjois-Suomen alueella.

II.2.5)Award criteria
Quality criterion - Name: Asiakastyytyväisyyskysely / Weighting: 50
Quality criterion - Name: Palvelutasolupaukset / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 024-051051
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Lot No: 1
Title:

Etätulkkaus – valtakunnallinen

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 15
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Monetra Oy
National registration number: 2454638-2
Town: Oulu
NUTS code: FI1D9 Not specified
Country: Finland
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Suomen Ammattitulkit Oy
National registration number: 2577654-2
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Polaris Kielipalvelut Oy
National registration number: 2369438-3
Town: Tornio
NUTS code: FI1D7 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Oulan Tulkkauspalvelut Oy
National registration number: 2354392-1
Town: Lahti
NUTS code: FI1C3 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Konjunktuuri Oy
National registration number: 0779665-4
Town: Varkaus
NUTS code: FI1D2 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 7 900 000.00 EUR
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 2
Title:

Läsnäolotulkkaus – Etelä-Suomi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 14
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Delingua Oy
National registration number: 2009465-7
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Suomen Ammattitulkit Oy
National registration number: 2577654-2
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Polaris Kielipalvelut Oy
National registration number: 2369438-3
Town: Tornio
NUTS code: FI1D7 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Vantaan tulkkikeskus Oy
National registration number: 2195277-2
Town: Vantaa
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Oulan tulkkauspalvelut Oy
National registration number: 2354392-1
Town: Lahti
NUTS code: FI1C3 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 9 300 000.00 EUR
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 3
Title:

Läsnäolotulkkaus – Itä-Suomi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 11
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Tultra Oy
National registration number: 2822645-8
Town: Lahti
NUTS code: FI1C3 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Monetra Oy
National registration number: 2454638-2
Town: Oulu
NUTS code: FI1D9 Not specified
Country: Finland
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Konjunktuuri Oy
National registration number: 0779665-4
Town: Varkaus
NUTS code: FI1D2 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 600 000.00 EUR
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 4
Title:

Läsnäolotulkkaus – Lappi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 10
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Tultra Oy
National registration number: 2822645-8
Town: Lahti
NUTS code: FI1C3 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Monetra Oy
National registration number: 2454638-2
Town: Oulu
NUTS code: FI1D9 Not specified
Country: Finland
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Polaris Kielipalvelut Oy
National registration number: 2369438-3
Town: Tornio
NUTS code: FI1D7 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 400 000.00 EUR
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 5
Title:

Läsnäolotulkkaus – Lounais-Suomi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 9
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Tultra Oy
National registration number: 2822645-8
Town: Lahti
NUTS code: FI1C3 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Polaris Kielipalvelut Oy
National registration number: 2369438-3
Town: Tornio
NUTS code: FI1D7 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Suomen Tulkkauspalvelut Oy
National registration number: 2775173-6
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 1 300 000.00 EUR
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 6
Title:

Läsnäolotulkkaus – Länsi- ja Sisä-Suomi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 10
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Tultra Oy
National registration number: 2822645-8
Town: Lahti
NUTS code: FI1C3 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Monetra Oy
National registration number: 2454638-2
Town: Oulu
NUTS code: FI1D9 Not specified
Country: Finland
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Suomen Tulkkauspalvelut Oy
National registration number: 2775173-6
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 500 000.00 EUR
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 7
Title:

Läsnäolotulkkaus – Pohjois-Suomi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
21/05/2018
V.2.2)Information about tenders
Number of tenders received: 11
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Hero Tolk Oy
National registration number: 1868264-4
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Semantix Finland Oy
National registration number: 0836525-8
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Monetra Oy
National registration number: 2454638-2
Town: Oulu
NUTS code: FI1D9 Not specified
Country: Finland
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Polaris Kielipalvelut Oy
National registration number: 2369438-3
Town: Tornio
NUTS code: FI1D7 Not specified
Country: Finland
The contractor is an SME: yes
V.2.3)Name and address of the contractor
Official name: Suomen Tulkkauspalvelut Oy
National registration number: 2775173-6
Town: Helsinki
NUTS code: FI1B1 Not specified
Country: Finland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 4 000 000.00 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

VI.4)Procedures for review
VI.4.1)Review body
Official name: Markkinaoikeus
Postal address: Radanrakentajantie 5
Town: Helsinki
Postal code: 00520
Country: Finland
E-mail: markkinaoikeus@oikeus.fi
Telephone: +358 295643300
Fax: +358 295643314

Internet address: http://www.oikeus.fi/markkinaoikeus

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
Official name: Hansel Oy
Postal address: PL 1386
Town: Helsinki
Postal code: 00101
Country: Finland
E-mail: kilpailutus@hansel.fi

Internet address: https://www.hansel.fi/

VI.5)Date of dispatch of this notice:
07/06/2018