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Services - 247370-2018

09/06/2018    S109

Luxembourg-Luxembourg: EIB - Provision of External Staff, Services and Products in Support of IT Security Services at the EIB Group

2018/S 109-247370

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Investment Bank
Postal address: 98–100, boulevard Konrad Adenauer
Town: Luxembourg
NUTS code: LU000 Luxembourg (Grand-Duché)
Postal code: 2950
Country: Luxembourg
Contact person: Oleg Panta
E-mail: cs-procurement@eib.org
Internet address(es):
Main address: http://www.eib.org
Address of the buyer profile: http://www.eib.org/about/procurement/calls/op-1438.htm
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Provision of External Staff, Services and Products in Support of IT Security Services at the EIB Group

Reference number: OP-1438
II.1.2)Main CPV code
72212732 Data security software development services
II.1.3)Type of contract
Services
II.1.4)Short description:

The purpose of this procurement procedure was to award a single Framework Agreement to a successful tenderer for the provision of external staff, services and products in support of IT Security services at the EIB Group.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 18 200 000.00 EUR
II.2)Description
II.2.2)Additional CPV code(s)
48730000 Security software package
48732000 Data security software package
72212731 File security software development services
72212732 Data security software development services
72000000 IT services: consulting, software development, Internet and support
30200000 Computer equipment and supplies
48000000 Software package and information systems
II.2.3)Place of performance
NUTS code: LU000 Luxembourg (Grand-Duché)
II.2.4)Description of the procurement:

The scope of this call for tenders is the provision of external staff members, specific Services and the delivery of an acquisition channel for specific hardware and software products to support IT security operations and the activities of the IT Security Unit of the Information Technology Department (“IT Department”) of the European investment bank.

Required services and products:

1) Provision of services

— On-site Time and Materials continuous services: longer term assignments on a time and materials basis. On-site Time and Materials continuous services will typically cover ongoing maintenance and support: handling day-to-day problems; implementing patches or upgrades containing bug fixes or enhancements, and in limited cases, participation in development and implementation projects,

— On-site Time and Materials discrete services: shorter-term assignments of a fixed duration, on a time and materials basis to provide specific deliverables for which the workload can be estimated with reasonable accuracy. On-site Time and Materials discrete services will typically cover implementation of a new solution or developments comprising evolutionary maintenance in excess of 2 man-weeks (approximately),

— On-site fixed price services: shorter-term assignments of a fixed duration, on a fixed cost basis to provide specific deliverables for which the workload can be estimated with reasonable accuracy,

— On-call support services: continuous on-call Service outside the Bank’s business hours for quick intervention at the EIB’s premises to resolve unforeseen technical issues or incidents,

— Off-site Security Operations Center (“SOC”): off-site Service to provide continuous security monitoring function over the EIB’s IT Security infrastructure,

— Exit assistance services: Services to transfer knowledge and know-how to a third-party service provider at the end of the Framework Agreement.

At any time up to the third anniversary date of the Framework Agreement, the Bank may request the Service provider, without prior publication of a Contract notice, to perform new Services similar to those defined under this Call for tenders.

2) Acquisition of products

The Service provider will be required to set up and manage a single supply channel for the procurement and renewal of specific hardware and software products used in the IT Security domain (supplied by various third-party vendors), which will allow the EIB to purchase such products for its own account. In such an arrangement, the Service provider shall act as supply channel provider, where the title of ownership of the products (and related contractual rights and obligations) acquired is assigned fully to the EIB.

II.2.5)Award criteria
Quality criterion - Name: Application of management and governance measures for the Agreement / Weighting: 75 points
Quality criterion - Name: Quality of the proposal for On-site TM services / Weighting: 300 points
Quality criterion - Name: Quality of the proposal for SOC services / Weighting: 150 points
Quality criterion - Name: Quality of the proposal for On-Call support services / Weighting: 25 points
Quality criterion - Name: Quality of the proposal for the product acquisition channel / Weighting: 100 points
Quality criterion - Name: Quality of proposal in response to a fixed price, ad-hoc advisory assignment / Weighting: 100 points
Price - Weighting: 250 points
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 190-388243
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: 1
Title:

Provision of External Staff, Services and Products in Support of IT Security Services at the EIB Group

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
15/05/2018
V.2.2)Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Excellium Services SA
Postal address: 5 rue Goell
Town: Contern
NUTS code: LU000 Luxembourg (Grand-Duché)
Postal code: 5326
Country: Luxembourg
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 18 200 000.00 EUR
Total value of the contract/lot: 18 200 000.00 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.

VI.5)Date of dispatch of this notice:
01/06/2018