Directive 2004/18/EC
Section I: Contracting authority
I.1)Name, addresses and contact point(s) I.2)Type of the contracting authorityEuropean institution/agency or international organisation
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1)Description
II.1.1)Title attributed to the contract
IT infrastructure consultancy.
II.1.2)Type of contract and location of works, place of delivery or of performanceServices
NUTS code
II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)The notice involves the establishment of a framework agreement
II.1.4)Short description of the contract or purchase(s)
Front office and back office services.
II.1.5)Common procurement vocabulary (CPV)50312000 Maintenance and repair of computer equipment, 50320000 Repair and maintenance services of personal computers, 50322000 Maintenance services of personal computers, 50324000 Support services of personal computers, 50324100 System maintenance services, 50330000 Maintenance services of telecommunications equipment, 50332000 Telecommunications-infrastructure maintenance services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72253200 Systems support services, 72267000 Software maintenance and repair services, 72267100 Maintenance of information technology software, 72600000 Computer support and consultancy services, 50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment, 72222300 Information technology services
II.1.6)Information about Government Procurement Agreement (GPA)
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)Value: 10 000 000 EUR
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedureOpen
IV.2)Award criteria
IV.2.1)Award criteriaThe most economically advantageous tender in terms of
1. The overall quality of the description of service delivery; demonstration of compliance with the duties and mechanisms associated with the FWC; the quality of the description of procedures for ascertaining the quality of the services; the quality of the description of quality procedures and standards; the quality of the examples of deliverables. Weighting 30
2. The quality of the description of the methodology; the quality of the database(s) or other tools relevant to the delivery of the requested services; the quality of functionalities of the database or tool; the quality of the description of procedures for ascertaining the quality of these services. Weighting 30
3. The quality of procedures and methods to ensure continued motivation of staff; the quality of proposed day-to-day communication on issues and concern; the quality of how issue and concern will be managed; the quality of the internal promotion policy for consultants; the quality of how the tenderer will deal with freelancers and 1-person companies. Weighting 20
4. The quality of procedures and methods to ensure that the skill level of the consultants is up to date prior to starting work at ECDC; the quality of procedures and methods for skills level maintenance of the consultant in the specific contract throughout the contract period; the quality of the policy on the training programme(s) and overview of the courses in the training programme(s). Weighting 20
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
OJ/03/12/2015-PROC/2015/036.
IV.3.2)Previous publication(s) concerning the same contract Section V: Award of contract
Contract No: 2016/019 Lot No: 1 - Lot title: Front office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Trasys S.A.
Postal address: Terhulpsesteenweg 6C
Town: Hoeilaart
Postal code: 1560
Country: Belgium
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/020 Lot No: 1 - Lot title: Front office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Bilbomática S.A.
Postal address: Ed. Miribilla, C/Santiago de Compostela, 12-4 A
Town: Bilbao (Biscay)
Postal code: 48003
Country: Spain
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/021 Lot No: 1 - Lot title: Front office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Atos Luxembourg PSF S.A.
Postal address: 20, rue des Peupliers, Hamm
Town: Luxembourg
Postal code: 2328
Country: Luxembourg
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/022 Lot No: 1 - Lot title: Front office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Infeurope S.A.
Postal address: 62, rue Charles Martel
Town: Luxembourg
Postal code: 2134
Country: Luxembourg
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/023 Lot No: 2 - Lot title: Back office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Trasys S.A.
Postal address: Terhulpsesteenweg 6C
Town: Hoeilaart
Postal code: 1560
Country: Belgium
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/024 Lot No: 2 - Lot title: Back office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: UniSystems Systèmes Informatiques SA
Postal address: rue des Deux Eglises 26, boite 4
Town: Brussels
Postal code: 1000
Country: Belgium
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/025 Lot No: 2 - Lot title: Back office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Bilbomática S.A.
Postal address: Ed. Miribilla, C/Santiago de Compostela, 12-4 A
Town: Bilbao (Biscay)
Postal code: 48003
Country: Spain
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Contract No: 2016/026 Lot No: 2 - Lot title: Back office servicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOfficial name: Infeurope S.A.
Postal address: 62, rue Charles Martel
Town: Luxembourg
Postal code: 2134
Country: Luxembourg
V.4)Information on value of contractTotal final value of the contract:
Value: 5 000 000 EUR
V.5)Information about subcontracting
Section VI: Complementary information
VI.1)Information about European Union funds
VI.2)Additional information:
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice:19.7.2016