Services - 26205-2016

Display compact view

26/01/2016    S17    - - Services - Contract award notice - Competitive dialogue 

United Kingdom-Shrewsbury: Software package and information systems

2016/S 017-026205

Contract award notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Shropshire Community Health NHS Trust
William Farr House, Mytton Oak Road
Contact point(s): Shropshire Healthcare Procurement Service
For the attention of: Paul Adams
SY3 8XL Shrewsbury
United Kingdom

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

I.2)Type of the contracting authority
Other: community health NHS Trust
I.3)Main activity
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract
EPR/IDCR (Electronic Patient Record/Integrated Digital Care Record) — Shropshire Community Health NHSTrust.
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: UKG2.
NUTS code
II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)

Software package and information systems. Medical information systems. Nursing information system. Patient-administration system. Theatre management system. Clinical information system. Casemix system. Document management software package. Document management system. Voice recognition software package. IT services: consulting, software development, Internet and support. Bar coding software development services. Software support services. Medical software development services. Software-related services. Software implementation services. System implementation planning services. Software consultancy services. Miscellaneous software package and computer systems. Shropshire Community Health NHS Trust (also referred to as the ‘Trust’ in related documents and notices) requires the provision of an Electronic Patient Record (EPR) / Integrated Digital Care Record (IDCR) solution (software and services) to support the delivery of integrated community health services. The solution will be used and accessed by Trust staff as well as other organisations who need to have access to the solution to support patient care. This may include other healthcare organisations, social care partners and independent sector providers. The solution must be capable of supporting the delivery of care across multiple care settings including integration and interoperability with existing and future Trust systems. The contract will include data migration, system training, deployment,operational reporting, change management, maintenance and support. The solution can be hosted by the supplier (via N3, therefore it is a requirement for bidders to already have N3 Certification or can demonstrate that this certification will be in place by the time of contract signature) or, if appropriate, by the Trust. The solution must be robust, secure and flexible enough to support all current and potential future needs of the Trust. The solution will be required to capture real-time data from across the Trust (this must include the ability for supporting Mobile Disconnected Working). The solution must interface with legacy systems and national applications (NHS SPINE e.g. Summary Care Record, Patient Demographic Service etc) and be capable of exchanging patient data with social care, GP and systems belonging to other healthcare organisations. The solution must support services provided to both Children and Adults. The solution must provide information to clinicians and other staff; and potentially offer online access for patients to view (and possibly append to) their clinical record. The solution must offer data extraction facilities that support the Trusts business functions, and allow the Trust to provide appropriate data extracts to Commissioners and their support organisations. The solution should be capable of contributing to a local Health Economy shared care record; including Out of Hours services. The Trust is seeking to award the contract for a period of 5 years. The Supplier may want to offer the solution on a managed service basis. Information about the Trust is available from our website and our annual report (

II.1.5)Common procurement vocabulary (CPV)

48000000, 48814000, 48814100, 48814200, 48814300, 48814500, 48311000, 48314000, 72000000, 72212720, 72261000, 72212180, 72263000, 72224100, 72266000, 48900000

II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Lowest offer 1 138 229 and highest offer 1 672 600 GBP
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
competitive dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Quality. Weighting 60
2. Price. Weighting 40
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
IV.3.2)Previous publication(s) concerning the same contract

Contract notice

Notice number in the OJEU: 2013/S 142-247446 of 24.7.2013

Section V: Award of contract

Contract No: T/1314/4226/HL CA2947
V.1)Date of contract award decision:
V.2)Information about offers
Number of offers received: 3
Number of offers received by electronic means: 3
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Servelec Healthcare Limited
The Straddle, Victoria Quays
S2 5SY Sheffield
United Kingdom

V.4)Information on value of contract
Total final value of the contract:
Lowest offer 1 138 229,26 and highest offer 1 672 600 GBP
Excluding VAT
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

Shropshire Healthcare Procurement Service
2, Douglas Court, Anchorage Avenue, Shrewsbury Business Park
SY2 6LG Shrewsbury
United Kingdom
Telephone: +44 1743492478

Body responsible for mediation procedures

As above

VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice: