Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
006200 — NEPO — Children's Complaints, Advocacy and Representations
II.1.2)Main CPV code85000000 Health and social work services
II.1.3)Type of contractServices
II.1.4)Short description:
Newcastle City Council is acting as the Lead Authority on behalf of the North East Procurement Organisation (NEPO) and its member authorities, in respect of a bespoke flexible procurement solution under the Social and Other Specific Services EU procurement route (‘Light Touch Regime’). The bespoke flexible procurement solution will be known as the Flexible Procurement Agreement (the Contract), for services:
A) Children's Advocacy,
B) Complaints and Representations (Independent Investigating Officers (IIO), Independent Persons (IP), Panel Chairs for Stage three statutory Children’s Social Care complaints, Panellists for Stage three statutory Children’s Social Care complaints, and Independent Persons for Secure Accommodation reviews.)
The Flexible Procurement Agreement (the Contract) will allow Providers to tender for the single solution and identify which Lots they want to be considered to deliver services under. Providers will have opportunity to join the solution during its life.
II.1.5)Estimated total valueValue excluding VAT: 1 500 000.00 EUR
II.1.6)Information about lotsThis contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.2)Additional CPV code(s)85000000 Health and social work services
II.2.3)Place of performanceNUTS code: UKC NORTH EAST (ENGLAND)
Main site or place of performance:
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint a single Provider to deliver Services for the Provision of Independent Advocacy Services for Children and Young People on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
A single Provider will be appointed to the Flexible Procurement Agreement in order to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform
Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352
For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 24
This contract is subject to renewal: yes
Description of renewals:
There are 2 options to extend of up to 6 months each.
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: yes
Description of options:
The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Independent Investigating Officers (IIO) (Children’s complaints)
Lot No: 2
II.2.2)Additional CPV code(s)85000000 Health and social work services
II.2.3)Place of performanceNUTS code: UKC NORTH EAST (ENGLAND)
Main site or place of performance:
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Independent Investigating Officer Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform
Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352
For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 24
This contract is subject to renewal: yes
Description of renewals:
There are 2 options to extend of up to 6 months each.
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: yes
Description of options:
The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Independent Persons (IP) (Children’s complaints)
Lot No: 3
II.2.2)Additional CPV code(s)85000000 Health and social work services
II.2.3)Place of performanceNUTS code: UKC NORTH EAST (ENGLAND)
Main site or place of performance:
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Independent Person’s Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform
Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352
For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 24
This contract is subject to renewal: yes
Description of renewals:
There are 2 options to extend of up to 6 months each.
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: yes
Description of options:
The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Panel Chairs for Stage three statutory Children’s Social Care complaints
Lot No: 4
II.2.2)Additional CPV code(s)85000000 Health and social work services
II.2.3)Place of performanceNUTS code: UKC NORTH EAST (ENGLAND)
Main site or place of performance:
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services as Panel Chairs for the Provision of Stage 3 Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform
Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352
For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 24
This contract is subject to renewal: yes
Description of renewals:
There are 2 options to extend of up to 6 months each.
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: yes
Description of options:
The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Panellists for Stage three statutory Children’s Social Care complaints
Lot No: 5
II.2.2)Additional CPV code(s)85000000 Health and social work services
II.2.3)Place of performanceNUTS code: UKC NORTH EAST (ENGLAND)
Main site or place of performance:
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services as Panellists for the Provision of Stage 3 Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform
Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352
For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 24
This contract is subject to renewal: yes
Description of renewals:
There are 2 options to extend of up to 6 months each.
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: yes
Description of options:
The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Independent Persons for Secure Accommodation Reviews
Lot No: 6
II.2.2)Additional CPV code(s)85000000 Health and social work services
II.2.3)Place of performanceNUTS code: UKC NORTH EAST (ENGLAND)
Main site or place of performance:
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Secure Accommodation Review Services relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform
Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352
For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteriaPrice is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 24
This contract is subject to renewal: yes
Description of renewals:
There are two options to extend of up to six months each
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: yes
Description of options:
The duration of this agreement is 24 months plus 2 x up to six month options to extend.
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
Section IV: Procedure
IV.1)Description
IV.1.1)Type of procedureOpen procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participateDate: 07/08/2018
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:English
IV.2.6)Minimum time frame during which the tenderer must maintain the tenderDuration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tendersDate: 08/08/2018
Local time: 11:00
Place:
Information about authorised persons and opening procedure:
Craig Winter (Legal representative Newcastle City Council).