Services - 289711-2018

05/07/2018    S127    Services - Contract notice - Open procedure 

United Kingdom-Newcastle upon Tyne: Health and social work services

2018/S 127-289711

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Newcastle City Council (Lead Authority)
Town: Newcastle upon Tyne
NUTS code: UKC22
Country: United Kingdom
Contact person: Becky Polito
E-mail: corporate.procurement.team@newcastle.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: Darlington Borough Council (Participating Organisation)
Town: Darlington
NUTS code: UKC1
Country: United Kingdom
Contact person: Sarah Hutchinson
E-mail: Sarah.Hutchinson@darlington.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: The County Council of Durham (Participating Organisation)
Town: Durham
NUTS code: UKC1
Country: United Kingdom
Contact person: Kay Duthie
E-mail: kay.duthie@durham.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: The Borough Council of Gateshead (Participating Organisation)
Town: Gateshead
NUTS code: UKC2
Country: United Kingdom
Contact person: Julie Young
E-mail: julieyoung@gateshead.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: Hartlepool Borough Council (Participating Organisation)
Town: Hartlepool
NUTS code: UKC1
Country: United Kingdom
Contact person: Kelly Armstrong
E-mail: kelly.armstrong@hartlepool.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: Middlesbrough Council (Participating Organisation)
Town: Middlesbrough
NUTS code: UKC1
Country: United Kingdom
Contact person: Rachel Mawar
E-mail: Rachel_Mawer@middlesbrough.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: The Council of the Borough of North Tyneside (Participating Organisation)
Town: North Tyneside
NUTS code: UKC2
Country: United Kingdom
Contact person: Rebecca Bacon
E-mail: rebecca.bacon@northtyneside.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: Redcar and Cleveland Borough Council (Participating Organisation)
Town: Redcar and Cleveland
NUTS code: UKC1
Country: United Kingdom
Contact person: Judy Libbey
E-mail: Judi.Libbey@redcar-cleveland.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: The Council of the Borough of South Tyneside (Participating Organisation)
Town: South Shields
NUTS code: UKC2
Country: United Kingdom
Contact person: Helen Hutchinson
E-mail: helen.hutchinson@southtyneside.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: Stockton-on-Tees Borough Council (Participating Organisation)
Town: Stockton-on-Tees
NUTS code: UKC1
Country: United Kingdom
Contact person: Mike Wray
E-mail: Mike.Wray@stockton.gov.uk

Internet address(es):

Main address: www.nepo.org

I.1)Name and addresses
Official name: Together for Children (Participating Authority)
Town: Sunderland
NUTS code: UKC23
Country: United Kingdom
Contact person: Laura Johnstone
E-mail: laura.johnstone@togetherforchildren.org.uk

Internet address(es):

Main address: www.nepo.org

I.2)Information about joint procurement
The contract involves joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: www.nepo.org
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

006200 — NEPO — Children's Complaints, Advocacy and Representations

II.1.2)Main CPV code
85000000
II.1.3)Type of contract
Services
II.1.4)Short description:

Newcastle City Council is acting as the Lead Authority on behalf of the North East Procurement Organisation (NEPO) and its member authorities, in respect of a bespoke flexible procurement solution under the Social and Other Specific Services EU procurement route (‘Light Touch Regime’). The bespoke flexible procurement solution will be known as the Flexible Procurement Agreement (the Contract), for services:

A) Children's Advocacy,

B) Complaints and Representations (Independent Investigating Officers (IIO), Independent Persons (IP), Panel Chairs for Stage three statutory Children’s Social Care complaints, Panellists for Stage three statutory Children’s Social Care complaints, and Independent Persons for Secure Accommodation reviews.)

The Flexible Procurement Agreement (the Contract) will allow Providers to tender for the single solution and identify which Lots they want to be considered to deliver services under. Providers will have opportunity to join the solution during its life.

II.1.5)Estimated total value
Value excluding VAT: 1 500 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.1)Title:

Children's Advocacy

Lot No: 1
II.2.2)Additional CPV code(s)
85000000
II.2.3)Place of performance
NUTS code: UKC
Main site or place of performance:

North East of England

II.2.4)Description of the procurement:

The Participating Local Authorities are seeking to appoint a single Provider to deliver Services for the Provision of Independent Advocacy Services for Children and Young People on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

A single Provider will be appointed to the Flexible Procurement Agreement in order to deliver services under this Lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform

Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352

For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are 2 options to extend of up to 6 months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Independent Investigating Officers (IIO) (Children’s complaints)

Lot No: 2
II.2.2)Additional CPV code(s)
85000000
II.2.3)Place of performance
NUTS code: UKC
Main site or place of performance:

North East of England.

II.2.4)Description of the procurement:

The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Independent Investigating Officer Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform

Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352

For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are 2 options to extend of up to 6 months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Independent Persons (IP) (Children’s complaints)

Lot No: 3
II.2.2)Additional CPV code(s)
85000000
II.2.3)Place of performance
NUTS code: UKC
Main site or place of performance:

North East of England.

II.2.4)Description of the procurement:

The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Independent Person’s Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform

Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352

For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are 2 options to extend of up to 6 months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Panel Chairs for Stage three statutory Children’s Social Care complaints

Lot No: 4
II.2.2)Additional CPV code(s)
85000000
II.2.3)Place of performance
NUTS code: UKC
Main site or place of performance:

North East of England

II.2.4)Description of the procurement:

The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services as Panel Chairs for the Provision of Stage 3 Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform

Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352

For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are 2 options to extend of up to 6 months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Panellists for Stage three statutory Children’s Social Care complaints

Lot No: 5
II.2.2)Additional CPV code(s)
85000000
II.2.3)Place of performance
NUTS code: UKC
Main site or place of performance:

North East of England.

II.2.4)Description of the procurement:

The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services as Panellists for the Provision of Stage 3 Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform

Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352

For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are 2 options to extend of up to 6 months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 month options to extend.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Independent Persons for Secure Accommodation Reviews

Lot No: 6
II.2.2)Additional CPV code(s)
85000000
II.2.3)Place of performance
NUTS code: UKC
Main site or place of performance:

North East of England.

II.2.4)Description of the procurement:

The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Secure Accommodation Review Services relating to Children’s Social Care Services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform

Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352

For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email: ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are two options to extend of up to six months each

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The duration of this agreement is 24 months plus 2 x up to six month options to extend.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 07/08/2018
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 08/08/2018
Local time: 11:00
Place:

Newcastle Civic Centre

Information about authorised persons and opening procedure:

Craig Winter (Legal representative Newcastle City Council).

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

The Flexible Procurement Agreement will be available for use by all NEPO Members. A list of member organisations is available in the About section of the NEPO website at: www.nepo.org

This Flexible Procurement Agreement will also be made available to all current and future NEPO Associate Members. Current Associate Members are listed in the Associate Member section of the NEPO website at:www.nepo.org/associate-membership/list

NEPO intends to make the resulting Flexible Procurement Agreement available for use by all Contracting Authorities throughout all administrative regions of the UK (as defined by the Public Contracts Regulations 2015).

A complete list of permissible users is shown on the NEPO website below:

http://www.nepo.org/associate-membership/permissable-users

Organisations wishing to access the NEPO agreement will be required to register as a NEPO Associate Member in the first instance.

Further information can be found at: www.nepo.org

The Participating Organisations named in the Contract Particulars and where the context so admits includes any person which takes over or assumes the statutory functions or administrative responsibilities of the Participating Organisations (whether in part or totally) or which is controlled by or is under common control with the Participating Organisations (and the expression “control” shall mean the power to direct or cause the direction of the general management and policies of the person in question but only for so long as such control exists).

VI.4)Procedures for review
VI.4.1)Review body
Official name: not applicable
Town: not applicable
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
03/07/2018