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Belgium-Brussels: Dynamic development of cross-border e-commerce through efficient parcel delivery
Section I: Contracting authority
Main address: http://ec.europa.eu/growth/
Address of the buyer profile: http://ec.europa.eu/growth/contracts-grants/calls-for-tenders/
Section II: Object
Dynamic development of cross-border e-commerce through efficient parcel delivery.
The focus of this study is the parcel delivery services that are used for cross-border e-commerce. Users should be understood as e-retailers and their customers (i.e. individual consumers) rather than businesses receiving parcels from other businesses.
E-commerce is growing, yet EU consumers and e-retailers are not taking full advantage of the single market: in 2016 49 % consumers bought goods or services online in their own country compared to 18 % who bought cross-border. The European Parliament has asked the European Commission to conduct a pilot project on the ‘dynamic development of cross-border e-commerce through efficient parcel delivery’. This study is that pilot project. The study will also be a crucial input for the Commission's next report on the Postal Services Directive, due in 2019 and the first evaluation report on the regulation on cross-border parcel delivery services, expected in 2019/2020.
In order to understand how cross-border parcel delivery markets and services are changing as a result of e-commerce, and how this is affecting the needs of all users of these services, this study has 4 main objectives.
A) A comprehensive assessment of how parcel delivery markets in the European Union have evolved in recent years, how they are expected to develop over the next 5 to 10 years.
B) An overview of the different regulatory regimes and how these affect the parcel delivery sector and different types of parcel delivery service providers.
C) A wide-ranging assessment of the needs of users, both e-retailers and consumers, of e-commerce cross-border parcel delivery services and the extent to which they are met by existing services (identification of good practices).
D) Identification of and recommendations for additional action needed to cover existing and future users' needs.
Section III: Legal, economic, financial and technical information
Conditions as stated in the procurement document.
See Internet address provided in Section I.3.
Section IV: Procedure
European Commission, DG Internal Market, Industry, Entrepreneurship and SMEs, avenue des Nerviens 105 (Office: 02/080), 1049 Brussels, BELGIUM.
Section VI: Complementary information
Only electronic submission through e-submission will be allowed for this call.
Internet address: https://curia.europa.eu/