Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Language Services Framework
Reference number: RM6141
II.1.2)Main CPV code79540000 Interpretation services
II.1.3)Type of contractServices
II.1.4)Short description:
Crown Commercial Service (CCS) as the authority intends to put in place a pan government collaborative agreement for the provision of Language Services to be utilised by Central Government Departments and all other UK public sector bodies, including local authorities, health, police, fire and rescue, education and devolved administrations.
The lotting structure of this framework will be determined as a result of the market engagement.
II.1.5)Estimated total valueValue excluding VAT: 110 000 000.00 GBP
II.1.6)Information about lotsThis contract is divided into lots: yes
II.2)Description
II.2.2)Additional CPV code(s)32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
The provision of a managed service throughout the United Kingdom.
The scope of this lot will enable contracting authorities to select 1 or more services within the remit of the lot to be delivered by a single supplier on a national scale.
The services will include:
• translation services
• transcription service
• telephone interpretation services
• video interpretation services
• face to face interpretation (spoken and non-spoken).
II.2.14)Additional information
The lot structure and/or service required is provisional and may change prior to OJEU.
II.2)Description
II.2.1)Title:
Written Translation, Transcription and Ancillary Services
Lot No: 2
II.2.2)Additional CPV code(s)32232000 Video-conferencing equipment
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
The provision of written translation, transcription and ancillary services throughout the United Kingdom.
The scope of this lot will enable contracting authorities to select 1 or more services within the remit of this lot to be delivered by a single supplier on a national scale.
The services required will include the translation and transcription of:
— advisory/guidance and instruction documents,
— correspondence and information leaflets,
— technical, scientific, legal, medical, financial or any other specialist category,
— verbatim (word for word),
— artwork, design, illustration and typesetting,
— proofreading,
— multimedia and e-learning,
— Campaign collateral,
— website localisation,
— software localisation; and
— audio/video recordings to written text.
The supplier may be required to deliver any of the services using human and/or computer aided tools.
II.2.14)Additional information
The lot structure and/or service required is provisional and may change prior to OJEU.
II.2)Description
II.2.1)Title:
Telephone and Video Interpretation Services (Spoken)
Lot No: 3
II.2.2)Additional CPV code(s)32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
The provision of a spoken telephone interpreting and video language services throughout the United Kingdom.
The scope of this lot will enable contracting authorities to select 1 or more services within the remit of this lot to be delivered by a single supplier on a national scale.
The services required will include:
• the conversion of a spoken language from one language to another, enabling listeners and speakers to understand each other via telephone;
• video interpreters who can convert a spoken language from one language to another enabling listeners, viewers and speakers to understand each other.
II.2.14)Additional information
The lot structure and/or service required is provisional and may change prior to OJEU.
II.2)Description
II.2.1)Title:
Non Spoken Language Services
Lot No: 4
II.2.2)Additional CPV code(s)32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
The provision of non-spoken language services throughout the United Kingdom on a regional basis. The regions are as follows:
4a — North East
4b — North West
4c — Yorkshire and the Humberside
4d — East Midlands
4e — West Midlands
4f — East of England
4g — London
4h — South East
4i — South West
4j — Wales
4k — Scotland
4l — Northern Ireland.
The scope of this lot will enable contracting authorities to select 1 or more services within the remit of this lot to be delivered by a single supplier on a regional basis.
The services required will include:
• face to face interpretation
• video interpreting
• translation service
• transcription services.
These services are designed to support the communication between deaf and deaf/blind people and others requiring support to access English.
II.2.14)Additional information
The lot structure and/or service required is provisional and may change prior to OJEU.
II.2)Description
II.2.2)Additional CPV code(s)32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
The provision of a managed service throughout the United Kingdom and overseas on a regional basis. The regions are broken down as follows:
4a — North East
4b — North West
4c — Yorkshire and the Humberside
4d — East Midlands
4e — West Midlands
4f — East of England
4g — London
4h — South East
4i — South West
4j — Wales
4k — Scotland
4l — Northern Ireland
4m — Overseas
The scope of this lot will enable contracting authorities to select 1 or more services within the remit of the lot to be delivered by a single supplier on a regional basis.
The services will include:
• translation services
• transcription service
• telephone interpretation services
• video interpretation services
• face to face interpretation (spoken and non-spoken).
II.2.14)Additional information
The lot structure and/or service required is provisional and may change prior to OJEU.
II.2)Description
II.2.1)Title:
Quality Assurance Service
Lot No: 6
II.2.2)Additional CPV code(s)32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
The provision of quality assurance on interpreters/translators who operate under a call off via RM6141.
The scope of this lot will enable contracting authorities to select 1 or more services within the remit of the lot to be delivered by a single supplier up to a national scale.
These services include:
• assessment of recording of a face to face booking (audio or video):
• assessment of a live booking in person (spoken)
• assessment of a live booking in person (non-spoken)
• telephone and video interpretation
• assessment of a telephone interpretation
• assessment of a video interpretation (spoken)
• assessment of a video interpretation (non-spoken)
• video role play assessments
• assessment of a spoken language interpreter
• assessment of a non-spoken language interpreter.
II.2.14)Additional information
The lot structure and/or service required is provisional and may change prior to OJEU.
II.3)Estimated date of publication of contract notice:26/08/2020