Services - 300435-2020

26/06/2020    S122

United Kingdom-Liverpool: Interpretation services

2020/S 122-300435

Prior information notice

This notice is for prior information only

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: The Minister for the Cabinet Office acting through Crown Commercial Service
Postal address: 9th Floor, The Capital Building, Old Hall Street
Town: Liverpool
NUTS code: UK UNITED KINGDOM
Postal code: L3 9PP
Country: United Kingdom
E-mail: supplier@crowncommercial.gov.uk
Telephone: +44 3450103503

Internet address(es):

Main address: https://www.gov.uk/ccs

I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.3)Communication
Additional information can be obtained from the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://crowncommercialservice.bravosolution.co.uk
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
Other activity: Public Procurement

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Language Services Framework

Reference number: RM6141
II.1.2)Main CPV code
79540000 Interpretation services
II.1.3)Type of contract
Services
II.1.4)Short description:

Crown Commercial Service (CCS) as the authority intends to put in place a pan government collaborative agreement for the provision of Language Services to be utilised by Central Government Departments and all other UK public sector bodies, including local authorities, health, police, fire and rescue, education and devolved administrations.

The lotting structure of this framework will be determined as a result of the market engagement.

II.1.5)Estimated total value
Value excluding VAT: 110 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: yes
II.2)Description
II.2.1)Title:

National Managed Service

Lot No: 1
II.2.2)Additional CPV code(s)
32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The provision of a managed service throughout the United Kingdom.

The scope of this lot will enable contracting authorities to select 1 or more services within the remit of the lot to be delivered by a single supplier on a national scale.

The services will include:

• translation services

• transcription service

• telephone interpretation services

• video interpretation services

• face to face interpretation (spoken and non-spoken).

II.2.14)Additional information

The lot structure and/or service required is provisional and may change prior to OJEU.

II.2)Description
II.2.1)Title:

Written Translation, Transcription and Ancillary Services

Lot No: 2
II.2.2)Additional CPV code(s)
32232000 Video-conferencing equipment
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The provision of written translation, transcription and ancillary services throughout the United Kingdom.

The scope of this lot will enable contracting authorities to select 1 or more services within the remit of this lot to be delivered by a single supplier on a national scale.

The services required will include the translation and transcription of:

— advisory/guidance and instruction documents,

— correspondence and information leaflets,

— technical, scientific, legal, medical, financial or any other specialist category,

— verbatim (word for word),

— artwork, design, illustration and typesetting,

— proofreading,

— multimedia and e-learning,

— Campaign collateral,

— website localisation,

— software localisation; and

— audio/video recordings to written text.

The supplier may be required to deliver any of the services using human and/or computer aided tools.

II.2.14)Additional information

The lot structure and/or service required is provisional and may change prior to OJEU.

II.2)Description
II.2.1)Title:

Telephone and Video Interpretation Services (Spoken)

Lot No: 3
II.2.2)Additional CPV code(s)
32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The provision of a spoken telephone interpreting and video language services throughout the United Kingdom.

The scope of this lot will enable contracting authorities to select 1 or more services within the remit of this lot to be delivered by a single supplier on a national scale.

The services required will include:

• the conversion of a spoken language from one language to another, enabling listeners and speakers to understand each other via telephone;

• video interpreters who can convert a spoken language from one language to another enabling listeners, viewers and speakers to understand each other.

II.2.14)Additional information

The lot structure and/or service required is provisional and may change prior to OJEU.

II.2)Description
II.2.1)Title:

Non Spoken Language Services

Lot No: 4
II.2.2)Additional CPV code(s)
32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The provision of non-spoken language services throughout the United Kingdom on a regional basis. The regions are as follows:

4a — North East

4b — North West

4c — Yorkshire and the Humberside

4d — East Midlands

4e — West Midlands

4f — East of England

4g — London

4h — South East

4i — South West

4j — Wales

4k — Scotland

4l — Northern Ireland.

The scope of this lot will enable contracting authorities to select 1 or more services within the remit of this lot to be delivered by a single supplier on a regional basis.

The services required will include:

• face to face interpretation

• video interpreting

• translation service

• transcription services.

These services are designed to support the communication between deaf and deaf/blind people and others requiring support to access English.

II.2.14)Additional information

The lot structure and/or service required is provisional and may change prior to OJEU.

II.2)Description
II.2.1)Title:

Regional Managed Service

Lot No: 5
II.2.2)Additional CPV code(s)
32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The provision of a managed service throughout the United Kingdom and overseas on a regional basis. The regions are broken down as follows:

4a — North East

4b — North West

4c — Yorkshire and the Humberside

4d — East Midlands

4e — West Midlands

4f — East of England

4g — London

4h — South East

4i — South West

4j — Wales

4k — Scotland

4l — Northern Ireland

4m — Overseas

The scope of this lot will enable contracting authorities to select 1 or more services within the remit of the lot to be delivered by a single supplier on a regional basis.

The services will include:

• translation services

• transcription service

• telephone interpretation services

• video interpretation services

• face to face interpretation (spoken and non-spoken).

II.2.14)Additional information

The lot structure and/or service required is provisional and may change prior to OJEU.

II.2)Description
II.2.1)Title:

Quality Assurance Service

Lot No: 6
II.2.2)Additional CPV code(s)
32232000 Video-conferencing equipment
32353000 Sound recordings
48521000 Music or sound editing software package
48740000 Foreign language translation software package
64211000 Public-telephone services
72212740 Foreign language translation software development services
75230000 Justice services
79510000 Telephone-answering services
79530000 Translation services
79821100 Proofreading services
79822300 Typesetting services
79822500 Graphic design services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

The provision of quality assurance on interpreters/translators who operate under a call off via RM6141.

The scope of this lot will enable contracting authorities to select 1 or more services within the remit of the lot to be delivered by a single supplier up to a national scale.

These services include:

• assessment of recording of a face to face booking (audio or video):

• assessment of a live booking in person (spoken)

• assessment of a live booking in person (non-spoken)

• telephone and video interpretation

• assessment of a telephone interpretation

• assessment of a video interpretation (spoken)

• assessment of a video interpretation (non-spoken)

• video role play assessments

• assessment of a spoken language interpreter

• assessment of a non-spoken language interpreter.

II.2.14)Additional information

The lot structure and/or service required is provisional and may change prior to OJEU.

II.3)Estimated date of publication of contract notice:
26/08/2020

Section IV: Procedure

IV.1)Description
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes

Section VI: Complementary information

VI.3)Additional information:

Crown Commercial Service intends to engage with the market to obtain suggestions and feedback on the proposed structure of the framework. This engagement will be undertaken via Webinar due to the ongoing restrictions.

For further information please see following link: https://www.contractsfinder.service.gov.uk/Notice/54371cf2-4960-4b8f-84be-afcae0e1c23d

To participate in this session please sign up via the following eventbrite page: https://www.eventbrite.co.uk/e/language-services-market-engagement-rm6141-tickets-110607698604

Please note tickets for this session will close on midnight 26 July 2020.

Crown Commercial Service (CCS) will use an eSourcing system for this competition and reserves the right to use an electronic auction. The eSourcing system we will use is https://crowncommercialservice.bravosolution.co.uk

Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.

The value in II.1.5) is an indicative value over 3 years.

The date in II.3) is the estimated date of publication, please refer to the CCS website page https://www.crowncommercial.gov.uk/agreements/upcoming for updates and monitor Tenders Electronic Daily for the publication of the OJEU contract notice.

Please note the Cyber Essentials scheme is mandatory for Central Government Contracts which involve handling personal information and providing certain ICT products and services. The Government is taking steps to further reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when properly implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet.

To participate in this procurement, bidders will be required to demonstrate that they are Cyber Essentials certified for the services under and in connection with the procurement.

The bidder may be awarded a contract but shall not enter into any call off contracts with buyers until they are able to demonstrate to CCS that they meet the technical requirements prescribed by the Cyber Essentials Scheme for services under and in connection with this procurement.

The services that arise from this framework will involve the supplier holding material that has been assigned a protective marking under the Government Security Classifications Scheme (April 2014) of OFFICIAL/SECRET/TOP SECRET. Bidders will be required to implement their solution in accordance with the Agreement Schedule, “Security Requirement and Plan”, to meet the Agreement requirements. This will be released at the ITT stage.

Additionally, suppliers will be expected to hold/be working towards the following certificates or equivalent. Please note the below is only indicative and further standards may be applied prior to the ITT being issued:

• ISO 9001:2015

• ISO 10007:2017

• ISO 22301

• ISO/IEC 24762:2008

• ISO/IEC 27031:2011

• BS EN ISO 14001:2015

• ISO 27001

• ISO 45001.

VI.5)Date of dispatch of this notice:
24/06/2020