Services - 319831-2017

12/08/2017    S154

United Kingdom-Croydon: IT services: consulting, software development, Internet and support

2017/S 154-319831

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Secretary of State for the Home Department
Postal address: Metro Point, 49 Sydenham Road
Town: Croydon
NUTS code: UKI22 Outer London - South
Postal code: CR0 2EU
Country: United Kingdom

Internet address(es):

Main address:

Address of the buyer profile:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
Public order and safety

Section II: Object

II.1)Scope of the procurement

Home Office Biometrics Strategic Matcher Engine Software (Face).

II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
II.1.4)Short description:

The Contracting Authority intends to identify an Economic Operator(s) to contract with for the provision of the Biometric Matcher Engine Software (Face) & associated services as part of the Home Office Biometrics (HOB) programme. This includes:

Matcher Engine Software (MES) — a combination of biometric algorithm software and associated components that provide the specialised capability to match a biometric facial image to a known identity held as an encoded facial image; and

Associated Services — May include any / all of the following; design, biometric accuracy testing, collaboration, integration and system testing, transition, data migration, early life support, In life level 4 support, professional services.

II.1.5)Estimated total value
Value excluding VAT: 4 600 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
72000000 IT services: consulting, software development, Internet and support
72100000 Hardware consultancy services
72300000 Data services
II.2.3)Place of performance
NUTS code: UKI22 Outer London - South
II.2.4)Description of the procurement:

A biometric Matching Engine Software (MES) supplier will be selected to provide the services described in II.1.4 above, and as set out in detail in the procurement documents issued alongside this notice. The MES will integrate with the Contracting Authority's Biometric Matcher Platform Service (BMPS) which supports multiple biometric modalities and multiple data sets (which include, but are not limited to, immigration, citizenship, law enforcement) as part of the HOB programme. The procurement documentation further sets out the specific MES requirements in the wider HOB programme and BMPS context.

The initial MES (Face) deployment is focused on law enforcement. However, the intended Contract provides for deployment to a wider set of Central Government (including police) organisations over the contract Duration. Such additional deployments will be added through Change Control, operating within the parameters of this notice and the supporting procurement documents.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Renewals after an initial term of 60 months.

II.2.9)Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

The top ranking Selection Questionnaire responses that meet the minimum overall weighted score criteria will be selected for the ITT stage. The Contracting Authority reserves the right to take through a maximum of five (5) Bidders to the ITT stage. Further information about the procurement procedure to be adopted is provided in the procurement document set.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

The Contracting Authority reserves the right to extend the contract(s) for a period of twenty four (24) months and an additional twelve (12) months. Therefore, the total potential term of the contract is ninety six (96) months from the effective date.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

For full details on how to register on the Crown Commercial Service eSourcing suite, the Non-Disclosure Agreement to be returned to the Authority and the Authority Security Clearance requirements, please see section III.1.1.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

The Contracting Authority's requirements are set out in the Selection Questionnaire (SQ) and supporting procurement documents. A parent company guarantee may be required.

Prospective suppliers interested in participating in this procurement should adopt the following process:

Each supplier must first register their Company and primary contact(s) (if not already registered) on the CCS eSourcing Suite. Registration can be done online at by following the link ‘Register for CCS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at:

For technical assistance on use of the eSourcing Suite please contact Crown Commercial Service Helpdesk: Freephone: 0345 010 3503 or e-mail

Following registration onto the CCS eSourcing Suite, email the project team at to register interest and confirm the details of its primary contact(s) (maximum of 3 contacts) as soon as possible. The message must contain organisation name, contact name, e-mail address and telephone number.

A Non-Disclosure Agreement (NDA), Security Aspects Letter (SAL) and Security Clearance instructions are available separately from this Contract Notice through the eSourcing Suite. Access to these documents will be granted upon responding to this Contract Notice at

A signed copy of the NDA and SAL must be returned to the project team electronically at

Both documents are specific to this procurement and must be completed by each interested supplier in order to participate in the procurement irrespective of any other document previously signed. The name of the participant organisation must be included in the file name. Potential Suppliers will not be able to access any further procurement documentation or the Selection Questions until the Authority has received a signed copy of the NDA and Security Aspects Letter.

In support of this procurement the Authority has created a virtual data room containing a wide range of information and supporting documentation to assist suppliers in preparation for their ITT responses. Information classified official will be available through the virtual data room accessible through the e-sourcing portal. Information classified official sensitive will be made available at a London location of the Contracting Authority. Access must be arranged by prior appointment as per the guidance to be published on the eSourcing portal and made available to all suppliers who have signed an NDA.

Suppliers who are successful in progressing through to the ITT phase will be required to participate in Biometric Accuracy Testing as part of the evaluation process. This process requires Security Cleared personnel. Full details on how to handle the Security Clearance requirements will be published on the eSourcing portal and made available to all suppliers who have signed an NDA. This procedure can be time consuming and take several months so suppliers are therefore advised to initiate the relevant clearance or confirmation of clearance process for nominated personnel at the earliest possible time.

Please note that, up to the date of release of an OJEU Award Notice the Contracting Authority reserves the right to not enter into a contract for any services.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

The Contracting Authority's requirements are set out in the Selection Questionnaire (SQ) and supporting procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 107-215129
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 25/09/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 16/10/2017
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 7 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: N/A
Town: N/A
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
Official name: N/A
Town: N/A
Country: United Kingdom
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

The Contracting Authority will incorporate a stand still period at the point information on the award of the contract is communicated to the tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of ten (10) calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

Any appeal or request for additional information should be sent to the name and address in section 1.1. The Public Contract Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Courts (England, Wales and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained
Official name: N/A
Town: N/A
Country: United Kingdom
VI.5)Date of dispatch of this notice: