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Services - 322372-2020

10/07/2020    S132

Belgium-Brussels: Mixed Multiple Framework Contract for Digital Communication Services and Social Media (DCOMM1)

2020/S 132-322372

Contract notice

Services

Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: European Commission, COMM — Communication, COMM.B.3 — Europa Web Communication
Postal address: Rue de la Loi 56 (L-56), Wetstraat 56
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B -1049
Country: Belgium
E-mail: COMM-B3-FINANCE@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/info/departments/communication_en
I.1)Name and addresses
Official name: EP - European Parliament
Postal address: Rue Wiertz/Wiertzstraat 60
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1047
Country: Belgium
E-mail: dgcomm-contracts@europarl.europa.eu
Internet address(es):
Main address: https://www.europarl.europa.eu/portal/
I.1)Name and addresses
Official name: SRB - Single Resolution Board
Postal address: Treurenberg 22
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: SRB-PROCUREMENT@srb.europa.eu
Internet address(es):
Main address: https://srb.europa.eu/
I.1)Name and addresses
Official name: Ombudsman — European Ombudsman
Postal address: CS 30403, 1 avenue du Président Robert Schuman
Town: Strasbourg
NUTS code: FRF1 Alsace
Postal code: F-67001
Country: France
E-mail: EOprocurement@ombudsman.europa.eu
Internet address(es):
Main address: https://europa.eu/european-union/about-eu/institutions-bodies/european-ombudsman
I.1)Name and addresses
Official name: ELA - European Labour Authority
Postal address: Rue de Spa 3 / 04-106, DG Employment Social Affairs and Inclusion
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: EMPL-ELA-PROCUREMENT@ec.europa.eu
Internet address(es):
Main address: https://ela.europa.eu/
I.1)Name and addresses
Official name: REA - Research Executive Agency
Postal address: COV2
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: Lara.PASSANTE@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/info/departments/research-executive-agency_en
I.1)Name and addresses
Official name: EBA - European Banking Authority
Postal address: 20 Avenue André-Prothin, Tour Europlaza
Town: Paris la Defense
NUTS code: FR101 Paris
Country: France
E-mail: FrancaRosa.Congiu@eba.europa.eu
Internet address(es):
Main address: https://eba.europa.eu/
I.1)Name and addresses
Official name: ECA - European Court of Auditors
Postal address: rue Alcide De Gasperi 12
Town: Luxembourg
NUTS code: LU00 Luxembourg
Postal code: L-1615
Country: Luxembourg
E-mail: ECA-Communication@eca.europa.eu
Internet address(es):
Main address: https://eca.europa.eu
I.1)Name and addresses
Official name: ECHA — European Chemicals Agency
Postal address: PO Box 400
Town: Helsinki
NUTS code: FI1B Helsinki-Uusimaa
Postal code: FI-00121
Country: Finland
E-mail: procurement@echa.europa.eu
Internet address(es):
Main address: https://echa.europa.eu/
I.1)Name and addresses
Official name: EUROPOL — European Police Office
Postal address: Postbus 90850
Town: The Hague
NUTS code: NL332 Agglomeratie ’s-Gravenhage
Postal code: 2509
Country: Netherlands
E-mail: Francesca.Lombardo@europol.europa.eu
Internet address(es):
Main address: https://www.europol.europa.eu/
I.1)Name and addresses
Official name: EASO - European Asylum Support Office
Postal address: Winemakers Wharf, MTC Block A
Town: Valletta
NUTS code: MT001 Malta
Postal code: MRS-1917
Country: Malta
E-mail: contracts@easo.europa.eu
Internet address(es):
Main address: https://easo.europa.eu/
I.1)Name and addresses
Official name: EEAS - European External Action Service
Postal address: EEAS Building, 9A Rond Point Schuman
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1046
Country: Belgium
E-mail: SG-AFFGEN-6-CONTRACTS@eeas.europa.eu
Internet address(es):
Main address: http://www.eeas.europa.eu
I.1)Name and addresses
Official name: Consilium - Council of the European Union
Postal address: Rue de la Loi/Wetstraat, 175
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1048
Country: Belgium
E-mail: Alfredo.PULVIRENTI@consilium.europa.eu
Internet address(es):
Main address: https://www.consilium.europa.eu/
I.1)Name and addresses
Official name: BBI - Bio-based Industries Joint Undertaking
Postal address: TO56 – 3rd floor
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: communications@bbi.europa.eu
Internet address(es):
Main address: https://www.bbi-europe.eu/
I.1)Name and addresses
Official name: EPPO - European Public Prosecutor’s Office
Town: Luxembourg
NUTS code: LU00 Luxembourg
Postal code: 1499
Country: Luxembourg
E-mail: EU-EPPO-PROCUREMENT@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/info/law/cross-border-cases/judicial-cooperation/networks-and-bodies-supporting-judicial-cooperation/european-public-prosecutors-office_en
I.1)Name and addresses
Official name: FCH - Fuel Cells and Hydrogen Joint Undertaking
Postal address: TO 56-60, 04/21
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: info.procurement@fch.europa.eu
Internet address(es):
Main address: https://www.fch.europa.eu/
I.1)Name and addresses
Official name: INEA - Innovation and Networks Executive Agency
Postal address: W910
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: inea-communication@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/inea/
I.1)Name and addresses
Official name: ESMA - European Securities and Markets Authority
Postal address: CS 60747, 103 rue de Grenelle
Town: Paris
NUTS code: FR101 Paris
Postal code: F-75345
Country: France
E-mail: procurement@esma.europa.eu
Internet address(es):
Main address: https://www.esma.europa.eu/
I.1)Name and addresses
Official name: ERCEA - European Research Council Executive Agency
Postal address: COV2 [Office nr]
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1049
Country: Belgium
E-mail: Anthony.Lockett@ec.europa.eu
Internet address(es):
Main address: https://erc.europa.eu/about-erc/erc-executive-agency-ercea
I.1)Name and addresses
Official name: COR - Committee of the Regions of the European Union
Postal address: Rue Belliard/Belliardstraat 99-101, Bâtiment Jacques Delors/Jacques Delors Gebouw
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B-1040
Country: Belgium
E-mail: achim.ladwig@cor.europa.eu
Internet address(es):
Main address: http://cor.europa.eu/
I.1)Name and addresses
Official name: ECDC - European Centre for Disease Prevention and Control
Postal address: Gustav III:s Boulevard 40
Town: Solna
NUTS code: SE11 Stockholm
Postal code: 169 73
Country: Sweden
E-mail: ECDC.procurement@ecdc.europa.eu
Internet address(es):
Main address: https://www.ecdc.europa.eu/en
I.1)Name and addresses
Official name: BEREC Office - Agency for Support for BEREC (BEREC Office)
Postal address: Z.A. Meierovica Bulvaris 14, BEREC Office
Town: Riga
NUTS code: LV006 Rīga
Postal code: LV-1050
Country: Latvia
E-mail: procurement@berec.europa.eu
Internet address(es):
Main address: https://berec.europa.eu/
I.1)Name and addresses
Official name: EIOPA - European Insurance and Occupational Pensions Authority
Postal address: Westhafenplatz 1
Town: Frankfurt
NUTS code: DE712 Frankfurt am Main, Kreisfreie Stadt
Postal code: D-60327
Country: Germany
E-mail: procurement@eiopa.europa.eu
Internet address(es):
Main address: https://www.eiopa.europa.eu/
I.1)Name and addresses
Official name: EASME - Executive Agency for Small and Medium-sized Enterprises
Postal address: Covent Garden (COV2), Place Charles Rogier 16
Town: Brussels
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Postal code: B–1210
Country: Belgium
E-mail: EASME-PROCUREMENT@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/easme/
I.1)Name and addresses
Official name: EU-LISA - European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA)
Postal address: Rävala pst 4, EU House
Town: Tallinn
NUTS code: EE00 Eesti
Postal code: 10143
Country: Estonia
E-mail: Kalev.Habalainen@EULISA.EUROPA.EU
Internet address(es):
Main address: https://www.eulisa.europa.eu/
I.2)Information about joint procurement
The contract involves joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=6466
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=6466
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Mixed Multiple Framework Contract for Digital Communication Services and Social Media (DCOMM1)

Reference number: COMM/2020/OP/0024
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

The subject of this call for tenders is a mixed multiple framework contract on digital communication services and social media. The successful tenderer(s), in close coordination with the contracting authority, will perform all services needed to design, set up, create, improve and maintain the contracting authorities web presence and other digital communication channels. The framework contract will have two (2) lots: a first lot for Intramuros services (T&M) and Proximity T&M, in the form of mixed multiple framework contract in cascade; a second lot for ‘Extramuros’ (QTM) and ‘Fixed price’ services, in the form of a mixed multiple framework contract, in cascade, and reopening of competition above a threshold of EUR 100 000.

II.1.5)Estimated total value
Value excluding VAT: 150 000 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for maximum number of lots: 2
II.2)Description
II.2.1)Title:

Time and Means and Proximity Time and Means Services Related to Digital Communication and Social Media

Lot No: 1
II.2.2)Additional CPV code(s)
72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performance
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Main site or place of performance:

The services will be performed as required in Brussels, Luxembourg, at the offices of the EC Representations in the Member States and other European Institutions premises located in the EU.

II.2.4)Description of the procurement:

The contractor, in close coordination with the European Commission and other contracting authorities, will perform all services needed to design, set up, create, improve and maintain the contracting authorities’s web presence and other digital communication channels.

The contractor will carry out work on the different websites of the Commission or other contracting authorities (and on particular sections of those). These websites and sections could differ in their nature and complexity. Additionally some tasks may relate to the management of the Commission or other contracting authorities intranets.

The contractor will also be asked to work on other digital channels (e.g. social media platforms) by creating content for them, maintaining the different corporate accounts, preparing visual material for social media or conducting social media-related projects. The contractor will provide support in the management, improvement, development and maintenance of a number of web tools for which the contracting authorities are responsible.

The contractor will also provide editorial support for publishing content online.

Services will be ordered against time and means and proximity time and means.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 90 000 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project:

See internet address provided in Section I.3).

II.2.14)Additional information

See internet address provided in section I.3).

II.2)Description
II.2.1)Title:

Quoted Time and Means and Fixed Price Services Related to Digital Communication and Social Media Projects

Lot No: 2
II.2.2)Additional CPV code(s)
72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performance
NUTS code: BE10 Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest
Main site or place of performance:

The services will be performed as required in Brussels, Luxembourg, at the offices of the EC representations in the Member States and other European Institutions premises located in the EU.

II.2.4)Description of the procurement:

The contractor, in close coordination with the European Commission and other contracting authorities, will perform all services needed to identify, define, plan, execute and monitor projects related to digital communication and social media.

The contractor will support DG COMM, other Commission services and contracting authorities services in order to identify, plan, manage, execute and monitor digital communication and social media projects, to ensure that the Institution’s main communication goals are achieved.

The contractor will be asked to work on different digital channels (e.g. websites and social media platforms).

Services will be ordered against quoted times and means and fixed-price.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 60 000 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project:

See internet address provided in section I.3).

II.2.14)Additional information

See internet address provided in section I.3).

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See internet address provided in section I.3).

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

See internet address provided in section I.3).

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 3
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 15/09/2020
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 17/09/2020
Local time: 10:00
Place:

Rue de la Loi 56 (L-56), Wetstraat 56,B -1049 Brussels, BELGIUM

Information about authorised persons and opening procedure:

See internet address provided in section I.3).

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:

See internet address provided in section I.3).

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: GC.Registry@curia.europa.eu
Telephone: +352 4303-1
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See internet address provided in section I.3).

VI.5)Date of dispatch of this notice:
30/06/2020