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Finland-HSL: Smart card readers
Contract notice – utilities
Section I: Contracting entity
Section II: Object
Contactless validator 2022
Helsinki regional transport authority (HSL) is looking to procure a contactless validator, which is capable of reading and updating ISO 14443 A/B contactless travel cards (such as currently used Mifare DESFire travel cards and Mifare Ultralight single charged cards), reading 1D/2D bar codes and QR codes from mobile applications and paper tickets, and reading contactless EMV cards and support pinless contactless payments in transit (Visa and Mastercard MTT rules). Support for Visa and Mastercard is required at the time of the deployment and support for American Express cards must be available as defined in the INVITATION TO TENDER (ITT). Support for other payment schemes may be required during the expected lifespan of the validator.
All the deadlines specified in the invitation to tender are given in Finnish time.
See also Appendix_1_Subject_Matter_of_the_Procurement
See also Appendix_2_Requirements_Operating_Environment
See also Appendix_3_Technical_Requirements
See also Appendix_7_validator_service_process_description
HSL is looking to procure a contactless validator, which is capable of reading and updating ISO 14443 A/B contactless travel cards (such as currently used Mifare DESFire travel cards and Mifare Ultralight single charged cards), reading 1D/2D bar codes and QR codes from mobile applications and paper tickets, and reading contactless EMV cards and support pinless contactless payments in transit (Visa and Mastercard MTT rules). Support for Visa and Mastercard is required at the time of the deployment and support for American Express cards must be available as defined in the ITT. Support for other payment schemes may be required during the expected lifespan of the validator.
The supplier must also provide a device management system (including a cEMV terminal management system) for the validators. The supplier must be able to provide maintenance and support for the offered validator in co-operation with third parties.
The amount of the contactless validators will be at least 4500, depending on the future fare model that HSL is currently planning. If the fare model will require tap out validators, the total amount of validators will be higher. The decisions regarding the future fare model will be done later. The currently used fare system is based on four zones (A, B, C and D) around the centre of Helsinki and is a tap in / check in system. The currently used validators do not support contactless EMV or reading of 1D/2D barcodes.
In addition to the actual validators, the supplier must provide two types of mounting trays that will be used to attach the validators to poles or to a wall, depending on the location. The amount of the wall mounting trays will be around 100-300 and the amount of pole mounting trays will be 4200-4400.
The production validators should be delivered in several batches. Batch size will be 500 validators and the first batch should be delivered in July 2022. In more detail, the supplier must deliver the first batch of the validators (500 pcs) at the latest on 29.7.2022 and the rest of the validators in subsequent batches of 500 validators by the end of following months (31.8.2022, 30.9.2022…). All validators (4500 pcs) must be delivered at the latest on 28.3.2023. The delivery batch sizes can be changed by +/- 200 pcs by mutual agreement.
50 validators from the first production batch will be used for piloting the validators and the software in production environment.
Before the deliveries of the production validator batches, three (3) test validators must be delivered to the Client for testing at the latest on 2.5.2022. HSL will use 10-20 devices for testing purposes, these validators will be needed by the end of July 2022, and they can be taken from the first production batch delivery, if the delivery is on time.
The contactless validators will be installed into vehicles (buses, trams, trains, ferries) and static locations (such as the metro platforms and Park & Ride locations). See Appendix 1 for more details.
The ticketing system that HSL is currently using is a closed loop, travel card centric system, where ticket data is stored on the travel cards and a virtual copy (image) of the card is maintained in the ticketing system.
In the current ticketing system, the validators are authenticated using a mechanism based on device certificates. The new validator must support this to communicate with the existing security server for fetching the security module authentication keys.
The EU accessibility and usability directives must be respected. The validators will be used by different user groups with limited capabilities.
The Main Agreement shall remain valid for a fixed term of four (4) years “Fixed- term Duration”. After the Fixed Term the Main Agreement shall remain valid for indefinite time until terminated by the Client upon nine (9) months’ prior written notice or by the Supplier upon eighteen (18) months’ prior written notice.
Described in more detail in the Main Agreement_Draft
Described in Appendix _4_Prices and Appendix_1_Subject_Matter_of_the_Procurement
Section IV: Procedure
Section VI: Complementary information
This notice has links and/or attachments listed in https://www.hankintailmoitukset.fi/en/public/procurement/63712/notice/90552