Services - 384133-2019

14/08/2019    S156

Luxembourg-Luxembourg: Integrated Case Management System

2019/S 156-384133

Contract notice

Services

Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: Court of Justice of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
NUTS code: LU000 Luxembourg
Postal code: 2925
Country: Luxembourg
Contact person: Court of Justice of the European Union, Directorate-General for Information, Information Technology Directorate
E-mail: CJ-PROC-18-026@curia.europa.eu
Internet address(es):
Main address: http://www.curia.europa.eu
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=4919
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Integrated Case Management System

Reference number: COJ-PROC-18/026
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

Implementation of an integrated adaptive case management IT solution (hereinafter referred to as ‘integrated case management system’ or ‘SIGA’).

II.1.5)Estimated total value
Value excluding VAT: 25 000 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.2)Additional CPV code(s)
48000000 Software package and information systems
72212311 Document management software development services
72212780 System, storage and content management software development services
72322000 Data management services
72512000 Document management services
II.2.3)Place of performance
NUTS code: LU0 LUXEMBOURG
II.2.4)Description of the procurement:

The aim of this contract is to implement an integrated case management IT solution (referred as ‘integrated case management system’ or ‘SIGA’), based on an adaptive case management tool.

Activities include project management, detailed analysis, configuration (modelling), the development, provision and installation of the dedicated infrastructure, the provision and installation of the necessary software licenses, the implementation of operational management procedures, training and any other activities necessary for the operation of the new system.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

See internet address provided in Section I.3).

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See internet address provided in Section I.3).

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:

The maximum duration of five years is justified by the complexity of the scope of the contract and the substantial period of time needed by the contactor to set up SIGA. This contract covers both the implementation and the operational activities. It is only when SIGA goes into production that the contractor will start the operations and support activities covered by the contract.

IV.1.5)Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 30/09/2019
Local time: 23:59
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 18/10/2019
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Bulgarian, Danish, German, Greek, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Latvian, Lithuanian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Czech
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 12 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
VI.3)Additional information:

The competitive procedure with negotiation will take place in 2 distinct stages.

In the first stage, all interested economic operators (the ‘candidates’) may submit a request to participate.

In the second stage, candidates who are not in an exclusionary situation and who meet the selection criteria will be invited to submit a tender.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100
Internet address: http://curia.europa.eu
VI.4.2)Body responsible for mediation procedures
Official name: The European Ombudsman
Postal address: 1 avenue du président Robert Schuman
Town: Strasbourg
Postal code: 67001
Country: France
Telephone: +33 388172313
Fax: +33 388179062
Internet address: https://www.ombudsman.europa.eu/
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Any appeal must be lodged with the General Court of the European Union within 2 months of plaintiff being notified or, failing this, of the date on which it became known to them.

Lodging of a complaint with the European Ombudsman neither suspends this deadline nor creates a new deadline for appeals.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100
Internet address: http://curia.europa.eu
VI.5)Date of dispatch of this notice:
07/08/2019