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United Kingdom-Leicester: Health and social work services
Section I: Contracting authority
Section II: Object
Non-Emergency Patient Transport (NEPT) Service for Leicester, Leicestershire and Rutland (LLR).
The key objectives of the Procurement are to commission a Non-Emergency Patient Transport Service (NEPT) service across the three Leicestershire CCGs (East Leicestershire & Rutland CCG, Leicester City CCG and West Leicestershire CCG) populations through delivering a high quality service for its patients & stakeholders.
A service specification has been developed with its stakeholders which integrates the needs and requirements of the CCGs together with the main stakeholder groups which include the acute hospitals, outpatient departments and NHS community services.
Patient needs were reviewed to ensure a fully integrated service specification was developed. This includes patient transport to and from those locations within 50 miles of the Leicestershire & Rutland boundaries for reason of patient residence, choice and NHS service delivery.
Arden & GEM CSU is conducting this procurement exercise on behalf of the three Leicestershire Clinical Commissioning Groups (CCGs), West Leicestershire CCG, East Leicestershire and Rutland CCG and Leicester City CCG (WL CCG, LC CCG and ELR CCG), to seek suitably qualified and experienced providers to deliver the Non-Emergency Patient Transport Service for Leicester, Leicestershire and Rutland.
Transport to healthcare has been identified as a priority by local healthcare providers and has been recognised as a strategic policy issue. Barriers that prevent access to health services for the most vulnerable and therefore contribute to health inequality should be removed.
The National Service Framework part 1 (NSF) outlines key standards and markers of good practice for specialist services (including renal care, chemotherapy and radiotherapy), and suggests that good transport plays a vital role in the formation of patients' views and attitudes towards their treatment.
The aim is to reduce demand for acute emergency care services and increasingly meet people's needs in lower acuity settings, including self-care.
The objective is for a service capable of delivering a high quality, dignified and safe NEPTS to patients, ensuring all eligible patients are able to travel to and from the community or acute healthcare setting in a timely manner, without adverse impact on their medical condition.
Possible 2 years extension.
Section III: Legal, economic, financial and technical information
The Contracting Authority reserves the right to require groupings of contractors to take a particular legal form or to require one party to undertake primary legal liability or to require that each party undertakes joint and several liability.
Parent company or other guarantee bonds, deposits, insurance or other forms of security may be required in certain circumstances.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Section IV: Procedure
Section VI: Complementary information
The contracting authority intends to use an eTendering system for this procurement exercise.
Arden and Greater East Midlands CSU are managing this Procurement in accordance with the Public Contracts Regulations 2015 (the Regulations). The Services which are being procured are ‘Schedule 3 — Social and Other Specific Services’ and Arden and Greater East Midlands CSU are bound only by those parts of the Regulations applying to Schedule 3 services. Please see published tender documentation for further detail.
Suppliers are instructed to express an interest in this tender as follows:
1. Register your company on the eSourcing portal (this is only required once):
— Browse to the eSourcing portal: https://ardengemcsu.bravosolution.co.uk/web/login.html and click the link to register
— Enter your business and user details, note the username you chose and click ‘save’ when complete
— You will receive an e-mail with your unique password (keep this secure)
2. Express and interest in the tender:
— Login to the portal with your username/password
— Click the PQQs/ITTs open to all suppliers link
— Click on the relevant PQQ/ITT to access the content
— Click the ‘Express Interest’ button at the top of the page
— This will move the PQQ/ITT into your ‘My PQQs/ITTs page’ (this is a secure area reserved for your projects only)
— You can now access any attachments by clicking ‘Buyer Attachments’ in the PQQ/ITT details box.
3. Responding to the tender:
— Click ‘my Response’ under PQQ/ITT details, you can now choose to ‘Create Response’ or ‘Decline to Respond’ (please give a reson if declining)
— You can now use the ‘Messages’ function to communicate with the buyer and seek clarification
— Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ITT
— There may be a mixture of on-line and off-line actions for you to perform (there is detailed help available).
— You must the submit your response using the ‘Submit Response’ button at the top of the page
— If you require further assistance please consult the on-line help, or contact the eTendering help-desk.