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Services - 440953-2020

18/09/2020    S182

United Kingdom-Huntingdon: IT services: consulting, software development, Internet and support

2020/S 182-440953

Contract notice – utilities


Legal Basis:
Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses
Official name: Anglian Water Services Ltd
Postal address: Lancaster House, Lancaster Way
Town: Huntingdon
NUTS code: UKH12 Cambridgeshire CC
Postal code: PE29 7DU
Country: United Kingdom
Contact person: Kate Jordan
Internet address(es):
Main address:
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.6)Main activity

Section II: Object

II.1)Scope of the procurement

Data and Digital Services Framework

Reference number: PA 2019 0175
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
II.1.4)Short description:

This is a framework for a digital and data services framework, the scope can be broken down into 2 areas:

Resource augmentation – providing appropriately skilled resources to work collaboratively within multi party/multi disciplinary teams working to develop information management and governance excellence, innovative, advanced data driven models, algorithms, dashboards and visualisations and implement new business applications, services and associated processes as well as delivering changes to existing applications and associated infrastructure, using the skills and capabilities listed in II.2.4) below.

Thought Leadership within the areas identified in II.2.4) below.

II.1.5)Estimated total value
Value excluding VAT: 25 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
72200000 Software programming and consultancy services
72300000 Data services
II.2.3)Place of performance
Main site or place of performance:

Huntington, Cambridgeshire.

II.2.4)Description of the procurement:

Anglian Water are procuring a data and digital services framework which encompasses broadly the following requirements:

1) Resource Augmentation: providing appropriately skilled resources to work collaboratively within multi party/multi-disciplinary teams working on areas such as:

Human centred design and design thinking (i.e. design sprints);

UX and UI design (including design pattern development);


Design and delivery of multi-experience solutions (i.e. mobile, PWA, conversational, immersive and wearables);

Devops and scrum agile management and delivery, Cloud, hybrid (on-prem-cloud) environments, big data cloud and hybrid infrastructures;

low code development platforms and citizen app development;

monitoring and analytics for digital products;

process and workflow automation;

product management and ownership — both data and digital;

API design, delivery and management;

product style delivery of application capabilities packaged as building blocks for app assembly using agile and develops techniques (i.e. microservice architectures using internal libraries or external marketplaces);

Crowdsourcing and crowd solving; Application development in a variety of modern coding languages;

automation and testing tools (security, testing, release management);

information governance frameworks (principles, guidelines, policies, processes, standards, roles and metrics);

data quality (especially automation of);

information security and risk management;

privacy, ethics and data protection guidance;

data and digital literacy including information academy and communities formation and co-ordination;

persistent memory servers;

logical data warehouse and data as a service architectures;

analytics and visualisation tooling e.g PowerBI;

augmented data management;

information management, search and discovery for all data types I.e. time-series, transactional, structured, unstructured, geospatial;

information strategy definition/data driven strategy development;

data and information architecture;

data Supply Chain;


data fabric;

graph database;

analytics and data sciences (including geospatial, IoT, stream and event analytics, structured and unstructured i.e. voice, image, content etc), NLP, conversational analytics, data modelling, meta and master data management, continuous intelligence;

AI and ML tooling and capability including commercial AI/ML;

explainable AI;

augmented analytics tooling and capability;

data and analytics organisational structure design;

curation of information as an asset;

data driven culture change and data storytelling;

data Ingestion tooling (e.g. Attunity);

2) thought leadership within the areas identified above.

The framework will consist of Tier 1 and Tier 2 suppliers, who can meet the requirements, however it should be noted that the skills which are highlighted within the scope of the framework documentation are given as examples of those areas which are currently identified, however it should be noted that given the nature of technology, these are fluid and will evolve throughout the life of the contract as technologies and thought leadership develops.

This is a framework agreement, and no guarantee of work or spend is or will be given, and will be used to support and enhance our in-house capabilities.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 24 000 000.00 GBP
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 96
This contract is subject to renewal: yes
Description of renewals:

This contract is a 48-month contract with the option to extend for a further 48 months — giving a total of 96 months.

II.2.9)Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 7
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1.1)Type of procedure
Negotiated procedure with prior call for competition
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 6
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 19/10/2020
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Anglian Water Services
Town: Peterborough
Postal code: PE3 6WT
Country: United Kingdom
VI.5)Date of dispatch of this notice: