Results of the procurement procedure
Legal Basis:
Directive 2014/24/EU
Section I: Contracting authority
I.4)Type of the contracting authorityEuropean institution/agency or international organisation
I.5)Main activityGeneral public services
Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Third Party Administrator (TPA) — Management of HIS Reimbursement Requests and Actuarial Services and Administration of Preventive Medicine
Reference number: CFT-1586
II.1.2)Main CPV code66512200 Health insurance services
II.1.3)Type of contractServices
II.1.4)Short description:
Lot 1: the objective is to select a service provider acting as a Third Party Administrator (TPA) i.e. an organisation that administers the HIS scheme for the EIB, processing reimbursement requests, determining eligibility of medical costs, facilitating access to medical care, and more generally improving the price-quality ratio of care. The TPA will also provide actuarial services related to the IFRS accounting and actuarial studies on the HIS financial sustainability.
Lot 2: the objective is to select a service provider for administering and centralising the provision of full medical examinations to the beneficiaries lot II, i.e. an organisation that administers the preventive medicine assessments for EIB Group. The service provider shall also provide a network of health care institutions where the beneficiaries will be able to undergo harmonised and high quality preventive medical examinations.
II.1.6)Information about lotsThis contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)Value excluding VAT: 15 000 000.00 EUR
II.2)Description
II.2.1)Title:
Third Party Administrator (TPA) — Management of HIS Reimbursement Requests and Actuarial Services
Lot No: 1
II.2.2)Additional CPV code(s)66512200 Health insurance services
II.2.3)Place of performanceNUTS code: LU LUXEMBOURG
II.2.4)Description of the procurement:
The objective is to select a service provider acting as a Third Party Administrator (TPA) i.e. an organisation that administers the HIS scheme for the EIB, processing reimbursement requests, determining eligibility of medical costs, facilitating access to medical care, and more generally improving the price-quality ratio of care. The TPA will also provide actuarial services related to the IFRS accounting and actuarial studies on the HIS financial sustainability.
The TPA will have to interact efficiently with the various stakeholders of the health insurance: the provider of medical assistance (PMA), the insurer of work-related medical expenses (IWME), the provider of the preventive medicine services (PPM), the EIB internal team Caisse de Maladie (CDM), the EIB internal and external actuaries, the EIB accounting team and the dedicated EIB contract manager within the HR Operations Department.
II.2.5)Award criteriaQuality criterion - Name: Quality of the proposed approach and understanding of EIB requirements / Weighting: 45
Quality criterion - Name: Quality of the resources and proposed tools / Weighting: 35
Quality criterion - Name: Proposed Service Level Agreement (SLA) and methodology for monitoring Key Performance Indicators (KPIs) and their delivery against the SLA / Weighting: 15
Quality criterion - Name: Optimal protection of personal information processed in implementation of the Contract / Weighting: 5
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Administration of Preventive Medicine
Lot No: 2
II.2.2)Additional CPV code(s)85147000 Company health services
II.2.3)Place of performanceNUTS code: LU LUXEMBOURG
II.2.4)Description of the procurement:
The objective is to select a service provider for administering and centralising the provision of full medical examinations to the beneficiaries lot II, i.e. an organisation that administers the preventive medicine assessments for EIB Group. The service provider shall also provide a network of health care institutions where the beneficiaries will be able to undergo harmonised and high quality preventive medical examinations.
This service provider will have to interact efficiently with EIB Group’s OHP and the dedicated EIB contract manager within the employee relations and wellbeing division.
II.2.5)Award criteriaQuality criterion - Name: Quality of the solution and understanding of EIB Group requirements / Weighting: 35
Quality criterion - Name: Network of health care institutions / Weighting: 30
Quality criterion - Name: Reporting methodology / Weighting: 15
Quality criterion - Name: Digital tools / Weighting: 15
Quality criterion - Name: Additional data protection measures / Weighting: 5
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
Section IV: Procedure
IV.1)Description
IV.1.1)Type of procedureOpen procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice
Section V: Award of contract
Title:
Third Party Administrator (TPA) — Management of HIS Reimbursement Requests and Actuarial Services
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:07/09/2020
V.2.2)Information about tendersNumber of tenders received: 5
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractorOfficial name: MSH International SAS
Town: Paris
NUTS code: FR101 Paris
Country: France
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)Initial estimated total value of the contract/lot: 12 500 000.00 EUR
Total value of the contract/lot: 12 500 000.00 EUR
V.2.5)Information about subcontractingThe contract is likely to be subcontracted
Section V: Award of contract
Title:
Administration of Preventive Medicine
A contract/lot is awarded: no
V.1)Information on non-awardThe contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section VI: Complementary information
VI.3)Additional information:
Cancellation of lot 2 as it is necessary to substantially modify the terms of reference and scope for a better alignment with future EIB needs.
VI.4)Procedures for review
VI.4.3)Review procedurePrecise information on deadline(s) for review procedures:
Tenderers may in the first instance submit any concerns regarding the procurement to the Bank using the contact details under section I.1) of this contract notice.
If tenderers, or other interested parties, believe that the EIB committed an instance of maladministration, (e.g.it has failed to act in accordance with its established policies, standards and procedures, or to respect the principles of good administration), they may lodge a complaint to the EIB Group Complaints Mechanism (see https://www.eib.org/en/about/accountability/complaints/index.htm) within 1 year from the date when the alleged action, decision or omission by the Bank could be reasonably known by the complainant. If unhappy with the outcome, tenderers can seek a review of the EIB Group’s reply to the complaint by the European Ombudsman (see https://www.ombudsman.europa.eu).
Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment and/or damages. Any request tenderers may make and any reply from the Bank, or any complaint of maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under section VI.4.1) of this contract notice.
VI.5)Date of dispatch of this notice:15/09/2020