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Services - 525418-2022
27/09/2022    S186

Sierra Leone-Freetown: IT Support Services for the Delegation of the European Union to Sierra Leone

2022/S 186-525418

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: European External Action Service (EEAS), Delegation of the European Union to Sierra Leone
Postal address: Leicester Peak, Regent
Town: Freetown
NUTS code: SL Sierra Leone
Postal code: N/A
Country: Sierra Leone
E-mail: eeas-tenders@eeas.europa.eu
Internet address(es):
Main address: https://eeas.europa.eu/
Address of the buyer profile: https://www.eeas.europa.eu/delegations/sierra-leone_en?s=119
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

IT Support Services for the Delegation of the European Union to Sierra Leone

Reference number: EEAS/DELSLEF/2022/RP/0023
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

The contractor shall provide the human and material resources necessary to provide IT services such as end-user support (1st level), technical assistance with ICT software, hardware and equipment, including IMAC actions, administrative assistance related to ICT and on-call IT support services.

II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.2)Additional CPV code(s)
72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performance
NUTS code: SL Sierra Leone
Main site or place of performance:

Freetown, SIERRA LEONE.

II.2.4)Description of the procurement:

IT support services for the Delegation of the European Union to Sierra Leone.

II.2.5)Award criteria
Quality criterion - Name: Organisation of the services / Weighting: 30
Quality criterion - Name: Service quality / Weighting: 18
Quality criterion - Name: Staff motivation policies / Weighting: 9
Quality criterion - Name: Social measures / Weighting: 3
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project:

EU administrative appropriations.

II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2022/S 131-372292
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: EEAS/DELSLEF/2022/RP/0023
Title:

IT Support Services for the Delegation of the European Union to Sierra Leone

A contract/lot is awarded: no
V.1)Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
E-mail: GeneralCourt.Registry@curia.europa.eu
Telephone: +352 4303-1
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within two months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
E-mail: GeneralCourt.Registry@curia.europa.eu
Telephone: +352 4303-1
Internet address: http://curia.europa.eu
VI.5)Date of dispatch of this notice:
20/09/2022