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Luxembourg-Luxembourg: Media Monitoring Services
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Section II: Object
Media Monitoring Services
The purpose of the present call for tenders is to procure media monitoring and media reporting services on the media coverage related to the Court. The contractor will have to monitor the online (internet) media and the social media. The Court can also request additionally and on demand monitoring of some print media and/or monitoring of radio/TV stations. Possibility of provision of such services will be considered an asset.
The goal is to provide:
1. a timely, up-to-date compendium of daily information, in the form of a customised press review, about the way in which topics of relevance to the Court (including the Court’s President and Members) and the EU are reported in the media, with news items presented in both original language and in English translation; and
2. a platform where dedicated staff (approx. 20) can access all news items published on the Court, sorted with various filters available in the platform.
In addition, statistics and qualitative and quantitative media analysis reports will have to be produced, i.e.:
3. for each report/publication: media coverage reports with various statistics two days and two weeks after publication, in the form of a ready-to-use email;
4. media analysis reports:
— each year, by 7 July, a mid-year qualitative and quantitative analysis related to the previous semester,
— by 7 January, a yearly qualitative and quantitative analysis related to the previous year,
— one qualitative and quantitative analysis report dedicated to the Court’s Annual Reports, one month after their publication in autumn.
It is in the responsibility of the contractor to ensure that all copyright agreements are adhered to, related to the delivery of these services.
General budget of the European Union
Section IV: Procedure
Section V: Award of contract
Section VI: Complementary information
Any additional information including that referred to above will be available only on eTendering (https://etendering.ted.europa.eu/cft/cft-display.html?cftId=8267), so the tenderers are strongly advised to consult it at regular intervals as additional information may be added at any time up to the closing date for submission of tenders.
Appeal to the General Court of the European Union within two months of the plaintiff being notified on the success or not of its tender or, failing this, of the day on which it became known to them. A complaint made to the European Ombudsman neither suspends this period nor opens a new period for lodging appeals.